Onelife Fitness Douglasville

Reviews

• DA

  Dorothy Abujaber

  1 day ago
  1.0
  a daycare worker at the Onelife Facility in Douglasville clapped her hands in my daughters face, hit the wall close to her face, sat her in time out until my husbands workout was finished- this included going to the bathroom. My immediate reaction was “this is the wrong kid”. To know my daughter is to love her, immediately. I called the gym, they confessed that yes there was an altercation between my 2 YEAR OLD and this grown adult woman. HR had been involved and the staff member who told me about it explained that management had told them not tell me nor my husband or she would be terminated. While there was an HR investigation there was never an alert to me or my husband in the safety concerns of our child. My emotions supersede disappointment. I was angry. This woman was volatile, aggressive, and violent towards my two year old. The reason? She threw a toy. I spoke with management and got a meek “sorry” and a refund for this month’s membership. I also canceled all of our memberships. I would normally NEVER do this, but if you take your child to Onelife in Douglasville, be weary of the childcare staff. Not one person protected my child, stood up to the coward who was abusing her, or came forward- except one. Do. Not. Leave. Your. Kids. There. PLEASE. They did NOT terminate the team member even after an HR investigation and it is my understanding she is still employed by Onelife. This type of behavior only escalates.
• TN

  Tiara Nicole

  Mar 8, 2026
  5.0
  The Douglasville location is the best. I highly recommend Kam if you’re looking for a trainer.
• SS

  Sylemmonet

  Feb 25, 2026
  1.0
  I don’t usually leave reviews, but this experience was honestly shocking. The customer service was beyond disappointing. The employee with the long braids was extremely unfriendly and dismissive from the moment I walked up. I politely asked for a smoothie, and instead of responding or clarifying anything, she literally walked away mid-conversation. No acknowledgment. No “I’ll be right back.” Nothing. It felt incredibly unprofessional and disrespectful. If someone doesn’t want to work in customer service, they shouldn’t. Customers deserve basic courtesy and communication.
• LP

  Laylah Perez

  Feb 24, 2026
  1.0
  There’s this one girl who works for you guys in there who’s so rude and unprofessional, disrespects customers and doesn’t do her job correctly, tbh I don’t even understand how she even got a job in there, shes not helpful and she’s a terrible human being. She works in the front, her name is “Chidima” or however you say her name
• AA

  April Acklin

  Feb 23, 2026
  5.0
  Tea, coffee, Fabolous desserts with a nice atmosphere. Met a friend here & used a gift card that was given to me for the holidays. I even took a dessert to go for my sister.