Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
913 reviews
5 stars
680
4 stars
78
3 stars
33
2 stars
20
1 star
102
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring, with specific mentions of individual staff members who provided excellent service.
Wait Times
Numerous reviews highlighted long wait times, with some customers expressing frustration over delays that extended beyond expected durations.
Customer Service
Overall, customer service was frequently noted as excellent, with many reviewers appreciating the quick and efficient handling of their needs.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the customer experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members or issues with communication and care.
- SHShauna HaynesNov 10, 20255.0Staff was very professional and patient. Facility was very clean with emphasis on sanitation.
- DADeborah ArmstrongNov 3, 20255.0Wonderful and caring staff. Everyone was friendly and very professional.
- CHCrystal HolmesNov 3, 20255.0Everyone was so pleasant. I was in and out.
- JVJose VilledaOct 31, 20255.0Extremely professional receptionists , nurse, and doctor 10/10
- STSiheem TOct 23, 20251.0Just got done finishing a drug screen here. Front desk bright screen lady (I didn’t get to get her name) needs to worry about her job instead of worrying about someone breathing hard. She was very unprofessional and probably has man problems bringing it to her job. She told her co worker “I’m about to have you take over cause people breathing hard and stuff” and proceeded to display aggressive behavior. I’m so glad she wasn’t the person taking my drug screen. Such an exhaustion.
Frequently Asked Questions About Concentra Urgent Care
What are the core healthcare services offered at Concentra Urgent Care in Decatur, GA?
Concentra Urgent Care provides workers compensation injury treatment, travel health services, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What are the operating hours for Concentra Urgent Care during weekdays?
The clinic is open from 7:00 AM to 6:00 PM Monday through Friday.
Is Concentra Urgent Care open on weekends and public holidays?
No, it is closed on Saturdays and Sundays and also closed on holidays like November 27, 2025 and December 25, 2025. It has reduced hours on December 24, 2025 (7:00 AM - 3:00 PM) and January 1, 2026 (7:00 AM - 3:00 PM).
Where is Concentra Urgent Care located?
It is located at 1045 Sycamore Drive, Decatur, GA 30030, USA.
Does Concentra Urgent Care offer wheelchair accessible entrance?
Yes, the facility has a wheelchair accessible entrance.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 404-254-0961 or send a fax to +1 470-355-9067.
Where can I find more information about Concentra Urgent Care services online?
More information is available on their website at https://www.concentra.com/urgent-care-centers/georgia/atlanta/decatur-urgent-care/ or by visiting their Facebook page at https://www.facebook.com/1258600077607877.
What nearby dining options are available around Concentra Urgent Care?
Nearby dining options include Captain D's (seafood and fast food), Hot Wok (Chinese), Tabi Sushi (pan-Asian and sushi), and Moe's Southwest Grill (Mexican and Tex-Mex).
Are there nearby medical facilities or specialists near Concentra Urgent Care?
Yes, nearby medical facilities include DeKalb Medical Center Cafeteria, Emory Women’s Center at Emory Decatur Hospital, Emory Decatur General & GI Surgery, and specialists like University Orthopaedics and AICA Orthopedics.
What nearby locations can help visitors orient themselves around Concentra Urgent Care in Decatur?
Visitors can use nearby landmarks such as N Decatur Rd & Church St intersection, North Decatur United Methodist Church, and Sand Preschool to navigate the area around Concentra Urgent Care.