Pearle Vision

4.5
368 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Dalton provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
1207 West Walnut Avenue, Dalton, GA
30720, United States

Hours

Reviews

4.5
368 reviews
5 stars
315
4 stars
8
3 stars
5
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Professional Staff

Many customers praised the professionalism and friendliness of the doctor and staff, particularly Dr. Malerbi.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly with front desk staff being rude or unhelpful.

Wait Times

Customers appreciated the quick service and minimal wait times for appointments, although some reported issues with appointment scheduling.

Pricing Concerns

Multiple customers expressed dissatisfaction with the high prices of glasses and insurance coverage issues.

Mixed Experiences

While many had positive experiences, there were notable complaints about rushed exams and unresolved issues with prescriptions.
  • JB
    jessica beavers
    Nov 10, 2025
    5.0
    My son got his first pair of contacts today, the staff was so nice and patient as he had to try taking a contact out and putting it back in. It took a long time for him to put the contact back in, they were all so sweet at trying to show him different ways. He eventually got it, but I was so thankful for their patience with him throughout the process. My husband and I have been going to Pearl Vision for a few years and have never had a bad experience. I highly recommend them!
  • GW
    Glenda Wilson
    Nov 1, 2025
    5.0
    Wonderful Doctor and staff . Would strongly recommend him and his staff.
  • LB
    Linda Blankenship
    Oct 11, 2025
    5.0
    Very professional doctor & staff.
  • MR
    Martha Rodgers
    Oct 8, 2025
    5.0
    Very professional and thorough, the nicest people , so pleasant
  • MS
    Marshall Smith
    Oct 2, 2025
    1.0
    I will never go back there. I was lied to twice by Hispanic women on phone who said my insurance would pay. And once by the desk woman. Been going there for years . They would not accept/ change my medical insurance for a diabetic eye examination that pays all of it. They were rude and disrespectful. Do not mail or text or email me ever again.

Frequently Asked Questions About Pearle Vision

What types of lenses are available at Pearle Vision in Dalton?

Pearle Vision offers High Definition Lenses, Anti-reflective Lenses, Polarized Lenses, and Traditional Lenses.

Does Pearle Vision in Dalton accept vision insurance plans?

Yes, Pearle Vision works with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare, and some locations are EyeMed PLUS Providers.