Covington Dental Studio

4.7
555 reviews

About

Dentist

Location

Covington Dental Studio
3162 Elm St, Covington, GA
30014, United States

Hours

Reviews

4.7
555 reviews
5 stars
493
4 stars
21
3 stars
6
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.

Communication Issues

Several reviews highlighted problems with communication regarding appointments, insurance verification, and treatment plans, leading to frustration among patients.

Mixed Experiences with Dentists

While some patients had positive experiences with specific dentists, others reported poor bedside manner and dissatisfaction with treatment.

Cleanliness and Environment

The office was frequently described as clean and well-maintained, contributing to a positive overall experience for many customers.

Appointment Scheduling

Customers expressed concerns about the scheduling process, including difficulties in making appointments and unexpected cancellations.
  • CH
    Chloe Hale
    Oct 29, 2025
    5.0
    I get super nervous, & have anxiety about going to the dentist, & this place is absolutely amazing! The staff is super friendly, & helpful. I got a cleaning done by Sarah, & she made me feel so comfortable, & now I’m excited to come back because the atmosphere was great: Highly recommend this place!
  • JM
    Jordana McNear
    Oct 29, 2025
    1.0
    I had a dental appointment scheduled, and when I arrived, they told me they had tried to reach me by email and phone to upload my insurance card — but I never received either. Because of that, they said I’d have to reschedule since it takes 24 hours for the insurance to process in their system. I even offered to pay the $149 out of pocket because I really needed a cleaning, but the receptionist told me I couldn’t because “cleanings aren’t guaranteed,” even though my appointment was clearly booked as a first patient exam, X-ray, and cleaning. To make matters worse, after I sat down, the Caucasian receptionist yelled from the corner, “And when you do come back, it’ll be the same thing!” — which I found completely unprofessional and disrespectful. This was a total waste of time and a very unpleasant experience. If there was an issue with my insurance, I should have been contacted before I showed up — not embarrassed and dismissed once I arrived. I definitely won’t be returning.
  • TP
    Tamika Primm
    Aug 1, 2025
    1.0
    It was weird. I have been making appointments for me and my family for over 30 years. I called for a first appointment. The person that answered the phone took my name even confirmed the spelling. Then tells me she will transfer me to someone who can make the appointment, but I may have to leave a message. She transferred me and you guessed it....I had to leave a message. I have not received a call yet. I never called a dentist office and had this happen before. Needless to say, looking for somewhere else. If they cannot get this right, I do not want them in my mouth.
  • AM
    Antoinette Major
    Jul 2, 2025
    5.0
    The Staff here are both very thorough at what they do and professional, I am very happy with this location.
  • DW
    Dawn Williams
    Jun 23, 2025
    3.0
    Felt like I paid 100 bucks just to be told stuff I already knew. Like that I needed two teeth pulled. I could have saved my money and skipped the middle man. I wanted a plan to fix my smile. However, the office was nice and clean and the staff was friendly. I love the early morning appointment availability, but I doubt I’ll be back. I came in prepared to throw a lot of money into giving me a smile I’m not ashamed of for the first time ( or a plan for it and a light at the end of the tunnel) in my life and walked away disappointed.

Frequently Asked Questions About Covington Dental Studio

What are the regular business hours of Covington Dental Studio?

Covington Dental Studio is open Monday through Thursday from 7:30 AM to 3:30 PM and closed on Friday, Saturday, and Sunday.

Is Covington Dental Studio open on every other Monday and Friday?

Yes, Covington Dental Studio has additional hours every other Monday and Friday.