Many customers praised the staff for being friendly, professional, and attentive, creating a welcoming atmosphere.
Communication Issues
Several reviews highlighted problems with communication regarding appointments, insurance verification, and treatment plans, leading to frustration among patients.
Mixed Experiences with Dentists
While some patients had positive experiences with specific dentists, others reported poor bedside manner and dissatisfaction with treatment.
Cleanliness and Environment
The office was frequently described as clean and well-maintained, contributing to a positive overall experience for many customers.
Appointment Scheduling
Customers expressed concerns about the scheduling process, including difficulties in making appointments and unexpected cancellations.
CH
Chloe Hale
Oct 29, 2025
5.0
I get super nervous, & have anxiety about going to the dentist, & this place is absolutely amazing! The staff is super friendly, & helpful. I got a cleaning done by Sarah, & she made me feel so comfortable, & now I’m excited to come back because the atmosphere was great: Highly recommend this place!
JM
Jordana McNear
Oct 29, 2025
1.0
I had a dental appointment scheduled, and when I arrived, they told me they had tried to reach me by email and phone to upload my insurance card — but I never received either. Because of that, they said I’d have to reschedule since it takes 24 hours for the insurance to process in their system.
I even offered to pay the $149 out of pocket because I really needed a cleaning, but the receptionist told me I couldn’t because “cleanings aren’t guaranteed,” even though my appointment was clearly booked as a first patient exam, X-ray, and cleaning.
To make matters worse, after I sat down, the Caucasian receptionist yelled from the corner, “And when you do come back, it’ll be the same thing!” — which I found completely unprofessional and disrespectful.
This was a total waste of time and a very unpleasant experience. If there was an issue with my insurance, I should have been contacted before I showed up — not embarrassed and dismissed once I arrived. I definitely won’t be returning.
TP
Tamika Primm
Aug 1, 2025
1.0
It was weird. I have been making appointments for me and my family for over 30 years. I called for a first appointment. The person that answered the phone took my name even confirmed the spelling. Then tells me she will transfer me to someone who can make the appointment, but I may have to leave a message. She transferred me and you guessed it....I had to leave a message. I have not received a call yet. I never called a dentist office and had this happen before. Needless to say, looking for somewhere else. If they cannot get this right, I do not want them in my mouth.
AM
Antoinette Major
Jul 2, 2025
5.0
The Staff here are both very thorough at what they do and professional, I am very happy with this location.
DW
Dawn Williams
Jun 23, 2025
3.0
Felt like I paid 100 bucks just to be told stuff I already knew. Like that I needed two teeth pulled. I could have saved my money and skipped the middle man. I wanted a plan to fix my smile. However, the office was nice and clean and the staff was friendly. I love the early morning appointment availability, but I doubt I’ll be back. I came in prepared to throw a lot of money into giving me a smile I’m not ashamed of for the first time ( or a plan for it and a light at the end of the tunnel) in my life and walked away disappointed.
Frequently Asked Questions About Covington Dental Studio
What are the regular business hours of Covington Dental Studio?
Covington Dental Studio is open Monday through Thursday from 7:30 AM to 3:30 PM and closed on Friday, Saturday, and Sunday.
Is Covington Dental Studio open on every other Monday and Friday?
Yes, Covington Dental Studio has additional hours every other Monday and Friday.
How can I schedule an appointment at Covington Dental Studio?
You can schedule an appointment by visiting their online booking page at https://covingtondentalstudio.com/contact-us#book or use their reservation system at the provided Certify Care URL.
What is the address of Covington Dental Studio?
Covington Dental Studio is located at 3162 Elm St, Newton, Covington, GA 30014, USA.
What is the contact phone number for Covington Dental Studio?
You can contact Covington Dental Studio at +1 678-567-4999.
Are there other dental clinics near Covington Dental Studio?
Yes, nearby dental clinics include Heavenly Dental Associates, East Atlanta Dental Associates, and another practice by Dr. Steven Carter, who is also a dentist.
What nearby dining options are close to Covington Dental Studio?
Nearby dining options include Church’s Texas Chicken, Jimmy John’s, Popeyes Louisiana Kitchen, Kobe Hibachi and Sushi, Long John Silver’s, Donut King, Blimpie, and El Charro Mexican Restaurant.
Can I visit a car wash near Covington Dental Studio?
Yes, Mister Car Wash is located nearby for your automotive cleaning needs.
Are there health and medical centers close to Covington Dental Studio besides dental services?
Yes, Georgia Foot & Ankle PC, a podiatrist and medical center, and Recovery Education Counseling Services are nearby health and medical facilities.
What is the website to find more information or contact Covington Dental Studio?
You can visit https://covingtondentalstudio.com/contact-us for more information and to get in touch with Covington Dental Studio.