Braces Braces

4.7
301 reviews

About

DentistNorth American Dental Group
Braces Braces in Covington is a Top 1% & Diamond Tier Invisalgn provider. Our patient-first philosophy focuses on providing orthodontic treatments within reach for every member of your family. Our dedicated staff of orthodontists understands how important it is to love your smile and go above and beyond to provide you with the caring and comprehensive service you deserve. We use all digital technology so no more gummy or messy impressions. Our office provides affordable braces and Invisalign clear aligners for kids, teens, and adults as well as a variety of financial options to make orthodontic care as attainable as possible for you and your family. Schedule your free consultation in Covington today!

Location

Braces Braces
10377 Industrial Blvd, Covington, GA
30014, United States

Hours

Reviews

4.7
274 reviews
5 stars
245
4 stars
9
3 stars
1
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers expressed frustration with poor communication and unresponsive staff, particularly regarding appointment scheduling and financial inquiries.

Staff Friendliness

Numerous reviews highlighted the friendly and welcoming nature of the staff, with many customers feeling comfortable and well-treated during their visits.

Appointment Management

Several customers reported issues with appointment cancellations, rescheduling difficulties, and long wait times, indicating a need for better time management.

Quality of Care

Despite some complaints, many customers praised the quality of orthodontic care and the professionalism of the dental staff.

Office Environment

The office was frequently described as clean, modern, and well-maintained, contributing positively to the overall experience.
  • CH
    C Holl
    Dec 4, 2025
    1.0
    Will not return your phone calls, left several messages for 2 weeks. You walk-in on appointment day there’s 3 people at the desk. Paid 497.00 on a 1,097 bill, my daughter was rejected an appointment for 52.00.. until it was paid. Please don’t reply with your number to this review, I’ve done that several times already..
  • KH
    KA Hudson
    Nov 20, 2025
    5.0
    This place is outstanding!! Everyone is so nice and made my baby feel so comfortable while she got her braces. The financing options they gave were flexible and very reasonable. I’m so glad I chose this business. After putting on my baby’s braces, they gave her a bag full of goodies to help her successfully navigate her journey having braces. I highly recommend, everyone in the office is amazing. Thank you Braces Braces Braces for the awesome customer service.
  • JM
    jessica Morris
    Oct 30, 2025
    1.0
    This office is by far the worst I have ever experienced. Being able to reschedule appointments has always been a struggle, but most recently the financial department. We financed my kids braces through orthobank and paid off their accounts in Feb of 2025. I received a letter from their office in July stating the account was past due. I called multiple times to discuss the balance and was given the run around multiple times. I was told at least 3 times the manager would call me and she or he never did. I double checked my ortho bank account and it shows my account is paid in full, but then today I receive a letter they are going to send my daughter's account to collections because it has not been paid and they have tried to contact me multiple times. They have not tried to contact me. No one ever returns my calls and when I try to address it in office the manager is never there or too scared to return a call. Their office screwed up and now they want me to pay an additional $46 although my contract with orthobank was paid in full. Do not reccomend them at all.
  • CL
    Camden Landress
    Oct 7, 2025
    5.0
    Yesenia did an amazing job was very helpful, and shes very informative and easy to talk too!!
  • KG
    Krys Gar
    Sep 26, 2025
    1.0
    They always be closing earlier than what they say and never pick up the phone

Frequently Asked Questions About Braces Braces

What types of orthodontic treatments does Braces Braces in Covington offer?

Braces Braces provides affordable braces and Invisalign clear aligners for kids, teens, and adults, using all-digital technology for comfortable impressions.

What are the normal operating hours for Braces Braces in Covington?

Braces Braces is open Monday through Friday from 8:30 AM to 3:30 PM and is closed on Saturdays and Sundays; hours may vary, so please call to confirm.