Business Details
About
Dentist
West Cobb Smiles provides cosmetic dentistry, implants, aligners, teeth whitening, emergency dentistry, fillings, crowns, bridges, dentures, and X-rays to the Austell, GA area.
Location
Hours
Reviews
4.7
422 reviews
5 stars
379
4 stars
20
3 stars2
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Care
The staff is consistently described as kind, attentive, and professional, making patients feel welcomed and valued.
Comfort and Reassurance
Many reviews highlight the calming and reassuring atmosphere provided by the staff, which helps alleviate anxiety associated with dental visits.
Professionalism
The dental team is noted for their professionalism, thoroughness, and ability to explain procedures clearly, contributing to a positive patient experience.
Mixed Experiences
While most feedback is positive, there are some complaints regarding billing practices and perceived pressure to accept additional services.
Facility Quality
The office is frequently praised for its cleanliness and modern facilities, enhancing the overall patient experience.
- RDRico Dawson5 days ago5.0As always the staff was friendly and helpful. Staff also went out of their way to make I was aware of what steps were to take place leading up to my procedure along with the aftercare. I fully recommend West Cobb Smiles.
- LGLeamon GradyDec 18, 20255.0I’m 61 years old, and I’ve never been service by such a thorough staff such as this one, from the Receptionist, Dental Assistant, to the Orthodontist they made me feel comfortable and valued as an important client.
- MLmike lasterDec 18, 20255.0Walking into West Cobb Smiles was one of those moments where you don’t realize how much reassurance you need until it’s given to you. From the very beginning, I felt seen, heard, and genuinely cared for. There was no judgment, no rushing—just patience, kindness, and compassion. Dr. Colton has a calming presence that immediately puts you at ease. She took the time to truly listen, explained everything in a way that eased my anxiety, and made sure I felt comfortable every step of the way. Dental visits can be overwhelming, especially when you already carry fear or past experiences with you, but her gentle approach and empathy made all the difference for me. The entire staff reflects that same level of care. Every interaction felt intentional and warm, and I never once felt like just another patient. They checked in on me, reassured me, and treated me like a person—not a number. West Cobb Smiles is more than a dental office—it’s a place where trust is rebuilt. If you’ve ever avoided the dentist because of fear, stress, or bad experiences, this is a place where you’ll feel safe again. I’m truly grateful for Dr. Colton and her amazing team.
- ABAlex BerriosDec 12, 20255.0I came in for a cleaning - every aspect from signing in to getting a package (toothpaste and an oral rinse) to protect my teeth was excellent! The cleaning was easy and I had no pain because of the numbing liquid I was given to swish in my mouth.
- NMNora McKenzieDec 9, 20255.0Very caring. Remembered my family and asked about my physician grandchildren. Love them all. They take pride in their work., and after a teeth cleaning or other dental procedure you feel like a million dollar walking out of their with a smile on your face.
Frequently Asked Questions About West Cobb Smiles
Do you do emergency dental services?
We offer emergency dental services during our standard operating hours.
Do you take walk-in appointments?
While we recommend scheduling appointments to minimize wait times, we do accommodate walk-in patients when possible.
Do you take insurance?
We accept major insurance plans, serve as a preferred provider for the VA, and will manage the insurance submission process on your behalf.
Are procedures painful?
We prioritize patient comfort by using local anesthesia for procedures. While we do not offer general anesthesia, our goal is to ensure treatments are as pain-free as possible.
What are the regular operating hours of West Cobb Smiles?
West Cobb Smiles is open Monday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 1:00 PM. The office is closed on Saturdays and Sundays.
Does West Cobb Smiles offer emergency dental services?
Yes, West Cobb Smiles provides emergency dental services during their standard operating hours.
Can I walk in to West Cobb Smiles without an appointment?
Walk-in patients are accommodated when possible, but scheduling an appointment is recommended to minimize wait times.
What payment options are accepted at West Cobb Smiles?
West Cobb Smiles accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does West Cobb Smiles accept dental insurance?
Yes, they accept major insurance plans, are a preferred provider for the VA, and handle insurance submission on your behalf.
Are dental procedures at West Cobb Smiles painful?
Procedures are performed using local anesthesia to prioritize patient comfort, aiming for treatments to be as pain-free as possible. General anesthesia is not offered.
What types of dental services does West Cobb Smiles provide?
Their services include cosmetic dentistry, implants, aligners, teeth whitening, emergency dentistry, fillings, crowns, bridges, dentures, and X-rays.
What nearby places can I visit before or after my appointment at West Cobb Smiles?
You can visit Walmart Austell for shopping needs, J Buffalo Wings for dining, or SEVA Beauty for spa and wellness services, all located close to West Cobb Smiles.
Is there a locksmith service near West Cobb Smiles if I need one?
Yes, KeyMe Locksmiths and Minute Key are nearby locksmith services that you can access if needed.
Are there beauty and salon services near West Cobb Smiles?
Yes, nearby include Sally Beauty, Supercuts, SmartStyle, and Regal Nails, offering a variety of beauty and salon services.