Business Details
About
Dentist
West Cobb Smiles provides cosmetic dentistry, implants, aligners, teeth whitening, emergency dentistry, fillings, crowns, bridges, dentures, and X-rays to the Austell, GA area.
Location
Hours
Reviews
4.7
414 reviews
5 stars
371
4 stars
20
3 stars2
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, welcoming, and professional, creating a family-like atmosphere for patients.
Professionalism
Patients appreciate the professionalism and expertise of the dental team, particularly Dr. Thomas and her hygienists.
Cleanliness
The clinic is noted for its clean and well-maintained environment, contributing to a positive patient experience.
Mixed Experiences
While many reviews are positive, there are some complaints regarding billing practices and pressure to accept additional services.
Overall Satisfaction
Most customers express high satisfaction with their dental care and recommend the clinic to others.
- RKRennell Knox6 days ago5.0From entering the clinic until departure, I felt like family. I was treated with respect, and kindness, and the staff were very professional. I would recommend anyone to visit the clinic, you too will feel like family.
- CTCourtney Thomas6 days ago5.0I absolutely love this dental office. From the moment you walk in, the entire staff makes you feel welcomed and comfortable. Everyone is so kind, patient, and professional. My dentist is exceptional and she’s extremely knowledgeable. I always feel like I’m in great hands. If you’re looking for a dentist who is skilled, professional, and backed by a friendly, supportive team, this is definitely the place to go!
- AJAJ JohnsonNov 13, 20255.0I just came to say that I loved the hot towel after having the most gentle cleaning from the hygienist. The team greeted me like I was family upon my arrival and got me back to X-rays right away. As always, the top notch service and hospitality is unmatched. I’m so grateful that I’ve found my dental home.
- MWMichelle WilliamsNov 4, 20255.0The staff was great very helpful. Assisted with finding ways to finance. My teeth came out wonderful I love them. Overall great customer service thank you.
- LLL LumpkinOct 22, 20255.0West Cobb Smiles is and has always been the number one choice for my family! We are a military family and no matter where we're stationed we always drive/fly back to West Cobb smiles for dental work. The office is very clean and the staff is very professional a knowledgeable. My three kids are always excited about their visits due to the staff being so welcoming and gentle with them. My seven year old had cavity and had to be numbed, and still walked out with a smile on his face. The Doctors and hygienist bedside manner is always comfortable and reassuring. I HIGHLY recommend West Cobb Smiles!
Frequently Asked Questions About West Cobb Smiles
Do you do emergency dental services?
We offer emergency dental services during our standard operating hours.
Do you take walk-in appointments?
While we recommend scheduling appointments to minimize wait times, we do accommodate walk-in patients when possible.
Do you take insurance?
We accept major insurance plans, serve as a preferred provider for the VA, and will manage the insurance submission process on your behalf.
Are procedures painful?
We prioritize patient comfort by using local anesthesia for procedures. While we do not offer general anesthesia, our goal is to ensure treatments are as pain-free as possible.
What are the regular operating hours of West Cobb Smiles?
West Cobb Smiles is open Monday through Thursday from 8:00 AM to 4:00 PM, and Friday from 8:00 AM to 1:00 PM. The office is closed on Saturdays and Sundays.
Does West Cobb Smiles offer emergency dental services?
Yes, West Cobb Smiles provides emergency dental services during their standard operating hours.
Can I walk in to West Cobb Smiles without an appointment?
Walk-in patients are accommodated when possible, but scheduling an appointment is recommended to minimize wait times.
What payment options are accepted at West Cobb Smiles?
West Cobb Smiles accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does West Cobb Smiles accept dental insurance?
Yes, they accept major insurance plans, are a preferred provider for the VA, and handle insurance submission on your behalf.
Are dental procedures at West Cobb Smiles painful?
Procedures are performed using local anesthesia to prioritize patient comfort, aiming for treatments to be as pain-free as possible. General anesthesia is not offered.
What types of dental services does West Cobb Smiles provide?
Their services include cosmetic dentistry, implants, aligners, teeth whitening, emergency dentistry, fillings, crowns, bridges, dentures, and X-rays.
What nearby places can I visit before or after my appointment at West Cobb Smiles?
You can visit Walmart Austell for shopping needs, J Buffalo Wings for dining, or SEVA Beauty for spa and wellness services, all located close to West Cobb Smiles.
Is there a locksmith service near West Cobb Smiles if I need one?
Yes, KeyMe Locksmiths and Minute Key are nearby locksmith services that you can access if needed.
Are there beauty and salon services near West Cobb Smiles?
Yes, nearby include Sally Beauty, Supercuts, SmartStyle, and Regal Nails, offering a variety of beauty and salon services.