Concentra Urgent Care

4.1
661 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
7750 The Bluffs, Austell, GA
30168, United States

Hours

Reviews

4.1
661 reviews
5 stars
449
4 stars
58
3 stars
36
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Overall, staff members are described as friendly, professional, and efficient, although there are notable complaints about the front desk receptionist's attitude.

Cleanliness

The facility is generally reported as clean and well-maintained, contributing positively to the customer experience.

Wait Times

Customers expressed frustration with long wait times, particularly for drug tests and physicals, despite some reports of quick service.

Customer Service

While many reviews highlight excellent customer service from medical staff, the reception area has received mixed feedback regarding the friendliness of the front desk staff.
  • DJ
    Derrick Jenkins
    Jan 5, 2026
    5.0
    It was a great outstanding experience with my visit the staff was amazing very respectful and helpful they deserve a great bonus I love them all
  • GC
    Glenda Carter
    Jan 5, 2026
    4.0
    Wait time , only 1 or 2 people and it takes over a hour to be taken back. That's when opening doors.. Everything else was good
  • LM
    Leatrice McKinney
    Dec 29, 2025
    5.0
    Great staff. Clean and efficient.
  • AM
    Akbar Mubarik
    Dec 15, 2025
    5.0
    They have very hard worker
  • DA
    Doctor Coach C. Scott Anderson
    Dec 8, 2025
    5.0
    Great customer service, very friendly and quick service.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.

What are the regular operating hours of Concentra Urgent Care in Austell, GA?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.