Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.1
653 reviews
5 stars
443
4 stars
56
3 stars
36
2 stars
27
1 star
91
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff attitude is mixed; while some customers found the medical staff friendly and professional, many reviews highlighted issues with the receptionists being rude or unhelpful.
Wait Times
Several customers expressed dissatisfaction with long wait times, particularly for drug tests and physicals, with some reporting waits of over two hours.
Cleanliness and Environment
The facility is generally described as clean and well-maintained, contributing positively to the overall experience for many customers.
Service Efficiency
Many reviews praised the efficiency of the medical staff in conducting tests and examinations, with several customers noting quick service once they were seen.
Professional Care
The quality of medical care received from doctors and nurses was frequently commended, with many customers appreciating thoroughness and professionalism.
- JRJeremy RingerNov 17, 20255.0The staffs are very nice. Very educational. The wait time is not very long. They’re very careful with handling you as a person and whatever they’re doing to you. I recommend this clinic for anyone that’s needing any clinical assistance.
- APAlejandro Garzon PeñaNov 13, 20251.0Really good treatment from the staff. Except for the lady on the front desk. I guess if you read the all the comments you will see a lot of complains about her. Really rude treatment honestly felt like I was not even welcomed. Just so you know who it was there is a picture of her in the comments. Its disgusting seeing how big companies let someone with zero customer service and horrible attitude be on the front desk
- TRTrueandhonest ReviewNov 12, 20255.0Tiffany at the front is FANTASTIC! She made me feel welcomed and very reassured. Her smile was friendly and her customer service went above and beyond.
- CVCarlos ValienteNov 3, 20252.0The staff is not very friendly or nice. These 2 girls need a job at the DMV or another state job where you keep you job no matter what. The physician was very nice and professional thumbs up to him. Double thumbs down to the receptionists.
- MGMatthew GroganOct 27, 20252.0Receptionist is so rude. Just be prepared for that I guess. If she hasn’t been fired already, she won’t be. I’m sure whoever reads this will know who I’m talking about. She’s all over these reviews lol. I’m definitely going out of my way to a different location next time. Lab person was kinda unpleasant too. Doctor was nice though.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical and occupational therapy, and drug testing.
What are the regular operating hours of Concentra Urgent Care in Austell, GA?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on most holidays including November 27, 2025, December 25, 2025, and January 1, 2026, but is open on December 24, 2025, from 8:00 AM to 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 7750 The Bluffs, Suite 100, Austell, GA 30168, United States.
Does Concentra Urgent Care have facilities accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I contact Concentra Urgent Care?
You can call them at +1 404-691-4999 or fax at +1 404-691-4993.
What are the social media handles for Concentra Urgent Care?
You can find them on Facebook at ConcentraUrgentCareAustellGA37225, on Instagram as concentrahealth, and on Twitter as @concentra.
What nearby places might be of interest to someone visiting Concentra Urgent Care?
Nearby places of interest include Integracore Atlanta, a travel-related business; Yates Cylinders Georgia, an industrial company; and HighGrove Partners, a landscaping nursery. These could be useful for visitors looking for local services or scenic spots.
Are there employment agencies near Concentra Urgent Care for job seekers in the area?
Yes, Express Employment Professionals is nearby and can assist with employment opportunities in the region.
What nearby places can help with moving and storage if needed while visiting Concentra Urgent Care?
Zippy Shell of Greater Atlanta provides moving and storage services close to Concentra Urgent Care, which could be helpful for temporary storage or relocation needs.