Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.5
1,438 reviews
5 stars
1,105
4 stars
149
3 stars
49
2 stars
32
1 star
103
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as professional, friendly, and helpful, contributing to a positive experience for many customers.
Efficiency
While some customers experienced long wait times, many reviews highlighted the efficiency of the service, with quick processing times reported by several individuals.
Customer Service
Overall, customer service received high praise, with specific staff members noted for going above and beyond to assist patients.
Cleanliness
The facility is generally described as clean, although there were some isolated comments regarding cleanliness in specific areas.
Wait Times
A significant number of reviews mentioned long wait times, which negatively impacted the overall experience for some customers.
- RBReed BolingNov 17, 20251.0Very rude, took a long while waiting then after waiting a while they send me a text to fill out while there. Im sitting right there they could of notified me a text was coming? Then I noticed many others go after me that was there after me when I asked they said I had to fill out the text I told them I already did. Very annoying and unprofessional when going for my drug screening for employment of a new job they treated me like a person mandatory drug testing the guy was rude also.
- DTdana tyreeNov 10, 20255.0Everything was great but the price that have been a lot better
- BYBettina YorkNov 10, 20255.0Very quick and efficient. Very polite staff and Excellent customer service. Thank you
- GRGeorge RahneyNov 3, 20255.0Concentra Urgent care clinic in Augusta Ga is a awesome center..The staff is very professional, Courteous, Friendly and Very Helpful..The staff makes your visits smooth and easy ..They get you in and Out for all your medical needs..I rate the Staff Five 🌟 🌟 🌟 🌟 🌟 for there excellent customer service...Thank You Concentra Urgent Care staff in Augusta Ga ....
- VMVeronica MarsOct 22, 20255.0Friendly and efficient service. Ms. Tanisha goes above and beyond! She even helps us understand paperwork we are completing. Mr. Didley is very helpful and compassionate. Thank you guys!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 3205 Deans Bridge Rd, Ste 9, Augusta, GA 30906, USA.
What are the operating hours for Concentra Urgent Care?
They are open Monday to Friday from 8:00 AM to 6:00 PM and closed on Saturdays, Sundays, and major holidays like November 27, 2025, December 25, 2025, and January 1, 2026.
Does Concentra Urgent Care accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, as well as cash and checks.
What languages are spoken at Concentra Urgent Care?
Services are provided in English.
How can employers set up an account with Concentra Urgent Care?
Employers can click on the featured message link to set up an account and consult about services.
Which nearby restaurants can I visit before or after my appointment at Concentra Urgent Care?
You can visit nearby restaurants such as A Town Wings, Waffle House, Still Caribbean Restaurant and Lounge, and Walmart Deli for a meal.
Are there any nearby stores where I can shop while visiting Concentra Urgent Care?
Nearby shopping options include Cato Fashions, Dollar Tree, Golden Jewelers, De Damas, and Walmart Augusta - Deans Bridge Rd.
Where can I get pharmacy services near Concentra Urgent Care?
Walmart Pharmacy, located nearby, offers pharmacy services for your convenience.
How can nearby medical centers complement the services at Concentra Urgent Care?
Nearby medical centers like Nova Medical Centers provide additional occupational safety and physical therapy services, which may be useful for extended care plans.