Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
861 reviews
5 stars
827
4 stars5
3 stars2
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Terry, received high praise for their friendliness, knowledge, and willingness to help customers with their eyewear needs.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their appointments and adjustments were handled promptly.
Store Environment
The store was described as clean, well-organized, and inviting, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated thorough knowledge about eyewear options and prescriptions, helping customers make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported issues with delays in receiving glasses and felt pressured during the sales process.
- CBChristine Boyd2 days ago5.0They always have the best prices and the service at this location was great. Will return for future glasses needs.
- FFFayquite3 days ago5.0I love Warby Parker Mr.Erik and the entire staff was very helpful. The doctor and tech made sure we understood the process.They made my daughter's experience easy and fun. I would definitely recommend Warby Parker to anyone.
- BCBrittany Chambers6 days ago5.0I just love Warby Parker and this location continued my love for the brand. I walked in and was immediately greeted by staff on the floor. I was quickly called to the back and my exam went smoothly! However, the thing or should I say person, that made my experience a 10/10 was “Terry”! He really helped me pick out the best frames for my face and I love the way he explained the different cuts of glasses and what they do to our faces. If you are struggling with picking out frames, go see Terry at Warby Parker!
- JOJames OmisNov 13, 20255.0The optician Terry did an amazing job fixing my glasses. They were an old pair that have held up amazingly over the years and had never broken until I had a bad fall. Terry was so kind and helped calm me down showing that it was a simple fix for a talented technician such as himself. Seriously this dude was so nice to me when I came in panicked and blind and needing help. I have a bunch of cheap, low quality glasses from random online vendors, but the excellent customer service from Terry and the durability of these glasses convinced me that I need to invest in another pair of buy for life glasses that can be properly maintained in store by such lovely staff at such a cute location.
- NWNatalie WilliamsNov 12, 20255.0The staff were so helpful and patient as I walked around and tried on so many pairs. The provided honest feedback on which one they like and I found the perfect pair.
Frequently Asked Questions About Warby Parker Ponce City Market
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring for my visit to Warby Parker Ponce City Market?
You just need your eyes to try on frames. If buying prescription eyewear or contacts, bring your prescription. To pay with FSA or HSA cards, bring those too. This is a cashless store accepting credit and debit cards only.
Does Warby Parker Ponce City Market accept vision insurance?
Yes, they are in-network with several major insurance carriers and allow using out-of-network benefits, though coverage may vary by location or plan. More details are available on their website.
Are there measurements and adjustments available at this location?
Yes, Warby Parker provides optical measurements and complimentary frame adjustments for life. An optician is available for fittings and tune-ups anytime.
What is the return and exchange policy at Warby Parker Ponce City Market?
They offer a 30-day hassle-free return or exchange policy for all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned unopened within 30 days.
Are gift cards available at Warby Parker Ponce City Market?
Yes, physical gift cards can be purchased online or in-store, and e-gift cards are also offered for immediate delivery.
What are the operating hours of Warby Parker Ponce City Market?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 11 AM to 6 PM.
Which brands of eyewear does Warby Parker Ponce City Market carry?
They carry Warby Parker frames and other brands including Acuvue, Air Optix, Biofinity, Hubble, Dailies, and more, offering a wide selection of glasses, sunglasses, and contact lenses.
Is Warby Parker Ponce City Market wheelchair accessible?
Yes, the location has wheelchair accessible entrances and parking to accommodate customers with mobility needs.
What nearby places can I visit before or after shopping at Warby Parker Ponce City Market?
You can visit City Winery Atlanta for dining and live music, SEPHORA for beauty products, or Sweetgreen for healthy dining options, all conveniently located near Warby Parker Ponce City Market.
How can nearby businesses like Karoo Optometrist support my visit to Warby Parker Ponce City Market?
Karoo Optometrist nearby offers health and medical eye care services, which complements Warby Parker's eyewear options, helping you get comprehensive vision care in one area.