Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
1,907 reviews
5 stars
1,481
4 stars
176
3 stars
50
2 stars
45
1 star
155
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The majority of customers praised the staff for being friendly, professional, and attentive throughout their visits.
Efficiency
Many reviews highlighted the quick check-in process and minimal wait times, with several customers noting they were in and out in under an hour.
Customer Service
While most feedback was positive regarding customer service, a few reviews mentioned instances of rudeness or unprofessional behavior from specific staff members.
Cleanliness
Customers consistently noted that the facility was clean and well-maintained.
Wait Times
Some reviews indicated long wait times during peak hours, suggesting a need for more staff to handle patient volume.
- DPDattesh PatelNov 17, 20255.0Staff is polite and nice doctor also knowledgeable and explain nicely.this is Good place urgent care.
- KMKysean MondaineNov 17, 20255.0Good customer service, fast service
- USUnkle SolowNov 10, 20255.0The ladies who attended me were awesome . Great sense of humor and easy to talk to .
- KHKaronna HoseyNov 3, 20251.0This center is an urgent care that closes at 6 pm but they don’t have an X-ray tech for their entire operating hours. I had to go back the next day to get X-rays. When I was initially seen by the doctor, he looked at my hands and asked if the pain was in various areas as he touched the areas. I consistently and repeatedly told him that the pain was not in my joints. The doctor asked me “Is this your job?” I said yes. He asked, “did they explain to you what you’d be doing?” I said yes. He told me that since there is “no precipitating incident at work” that my issues could not be considered work related”. The doctor said he suspected arthritis. I asked if he found arthritis does that mean that there is nothing else going on with my hands. He wouldn’t answer that question. I asked some questions about his opinion on my prognosis which he declined to answer stating that he needed to get X-rays to confirm his suspicions. He also told me that whatever is going on with me is chronic and not work related and that I needed to see my primary doctor. He also made it clear that he represents my company, and is not there for me. (Pretty close to a direct quote) When I came back the second day for X-rays, the doctor looked the films and barely saw signs of arthritis in the first joints of my index fingers which was not at all part of my complaint. He said to confirm his theory he’d be sending the films to a specialist. I had a follow up appointment a week later and the doctor said the specialist did not comment on his theory only said I have no fractures or dislocation (which I knew). The doctor then told me he was just going to stand on his decision and call it arthritis. I asked questions about other possibilities and the doctor reaffirmed his position on me seeing my primary doctor. He was never open to explore why I am experiencing what I’m experiencing. He was totally dismissive from the start through release. I will never choose this place again even if just to get a physical as this doctor is the center director. Up front however Ebony acts like she truly loves her job. She was pleasant and professional. The X-ray tech Chantrell had me laughing the entire time we interacted. These ladies saved my experience from being a total flop.
- GPGregory PolkOct 27, 20255.0From the moment I walked in the clinic I was greeted with a warm good morning and the receptionist guided me thru the steps to check in and over all the visit went well.
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra is closed on certain holidays like November 27 and December 25, but it has shorter hours on December 24 (7:30 AM - 3:00 PM) and December 31 (7:30 AM - 5:00 PM).
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 5670 Fulton Industrial Blvd., Atlanta, GA 30336, USA.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
Yes, the facility has wheelchair accessible restrooms available for patients.
Which nearby places can I visit before or after my appointment at Concentra Urgent Care?
Nearby places include Dough in The Box bakery, Jersey Mike's Subs sandwich shops, and Waffle House restaurant, which are good dining options to consider before or after your visit.
Are there any nearby postal services near Concentra Urgent Care?
Yes, the United States Postal Service and Post Office Industrial are nearby and can be convenient for mailing needs before or after your visit.
Can I find any nearby fitness or wellness services close to Concentra Urgent Care?
Yes, Gentle Massage offers massage therapy and is located nearby, providing an additional wellness option.
How can local businesses in the area benefit from Concentra Urgent Care's services?
Employers can set up accounts for occupational health and workers' compensation injury treatment to support their employees' health and safety needs.