Concentra Urgent Care

4.1
1469 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
688 Spring Street NW, Atlanta, GA
30308, United States

Hours

Reviews

4.1
1,469 reviews
5 stars
958
4 stars
147
3 stars
74
2 stars
68
1 star
222

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, courteous, and professional, contributing to a positive experience for many customers.

Efficiency

While many customers appreciated the quick service, there are significant complaints about long wait times, with some experiences exceeding several hours.

Cleanliness

The facility is noted for being clean and well-maintained, which enhances the overall patient experience.

Communication Issues

Several reviews highlight poor communication regarding wait times and processes, leading to frustration among patients.

Mixed Experiences

Customer experiences vary widely, with some praising the service and others expressing dissatisfaction with wait times and staff behavior.
  • JD
    JetSet Mobile Detailing
    Jan 5, 2026
    1.0
    Takes entirely too long to do an employment drug screen. Being somewhere for over an hour is pathetic. Quest and labcorp will take no more than 5-10 min wait snd might be outta there in 30 mins.
  • SM
    SANO MO
    Jan 5, 2026
    5.0
    Staff was very professional and polite. Wait time was very short . Facility was also very clean
  • IO
    Ian Owens
    Dec 30, 2025
    1.0
    DO YOU NEED YOUR BLOOD PRESSURE CHECKED?! Girl at counter: Hi how can I help you? Me: I'm type 2 my sugar is high Girl at counter: So you need your blood pressure checked? Me: huh?! No... I need for my glucose to be brought down. Girl at counter: so you need me medicine? We're not a pharmacy, so we don't dispense medication. Me: huh?! (Confused wondering why this girl is working the counter) Is this not urgent care... I'm not looking for a pharmacy. Needless to say... I did not receive care at this facility.
  • DP
    Dyme Peach
    Dec 30, 2025
    5.0
    With the help of the young lady at the front desk and Tyrell A, who assisted me, they made the process easy. I was in and out in about an hour. I would recommend this location.
  • DC
    Disciple making Follower of Christ
    Dec 29, 2025
    5.0
    The overall experience was very pleasant and the staff was very professional, and they took very good care of me when I came in just for a physical for employment

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 688 Spring Street NW, Atlanta, GA 30308, USA.