Business Details
About
Dentist
Location
Hours
Reviews
4.8
286 reviews
5 stars
267
4 stars
9
3 stars1
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the friendly, caring, and professional demeanor of the staff, particularly highlighting the hygienists and Dr. Elkins.
Accessibility Issues
Several reviews mentioned difficulties in scheduling appointments and reaching the office, with complaints about long wait times for rescheduling and communication challenges.
Patient Experience
Many customers reported positive experiences, feeling comfortable and well-informed during their visits, which helped alleviate dental anxiety.
Service Quality
The quality of dental care was frequently commended, with many noting thoroughness and effective communication regarding treatment options.
Administrative Concerns
Some customers expressed dissatisfaction with the administrative side of the practice, particularly regarding appointment scheduling and follow-up communication.
- AJAnthony Greenwood Jr.Dec 17, 20255.0Can I just say WOW?! I needed some work done and was scared to see a dentist. The team here is simply superb. From Taronda who took such amazing care and basically held my hand through the process to Dr Elkins herself who do an amazing job. NO PAIN WHATSOEVER… and I’m a chicken so this was such a great experience overall. I have found my new dental home!!
- TTTylerDec 1, 20255.0Best dentist I have ever been too. Super kind and understanding
- CPChloe PakNov 7, 20251.0This place is the worst. They have fine dentists and hygienists but private equity has ruined this practice. Our children have been going here for about a year and we’ve done extensive work here. We have to schedule everything months in advance which is difficult to do around work and school. This week, they called same day to cancel our appointments due to construction in the office. These are appointments that we made 6 months in advance. We specifically chose a day when the kids were out of school, but fine, we understand things happen. I have now called FIVE times trying to reschedule and I cannot reach anyone who will offer an appointment in reasonable time frame. When you call you can’t reach the actual office, only a call center. Each time I call, they say the office will call me back but I haven’t heard anything from them all week. The appointments they are offering are next year in Jan or Feb! If you’re going to cancel on someone who scheduled an appointment months in advance, then at least have the decency to proactively find a suitable time slot in a reasonable amount of time. I would not recommend this place to anyone and we will be moving our entire family to a new practice.
- PGPhill GenevitzOct 28, 20255.0Brooke was amazing with the deep clean! Going back in 2days to finish up. My new favorite dental office!
- ATAudrey ThornleyOct 6, 20251.0I had a wonderful experience in office for about a year and absolutely love Holly, the hygienist. However after being an established patient who has spent thousands of dollars with the practice, I cannot actually speak to the office to reschedule an appt. The email to contact no longer works. When I call and get the answering service I am told that I can't schedule an appt for 6 months! When I click on the website appts are shown available for next week. With all of the frustration I am choosing now to leave the practice and I can't even let the office know why as there is no way to contact them short of walking in. I think in an effort to streamline operations and not have anyone in office answer phones, they have completely lost connection and accessibility to patients. I hope they see this review so that at least Holly knows why I am leaving after she worked so hard to help me.
Frequently Asked Questions About Crabapple Family Dentistry
What are the operating hours of Crabapple Family Dentistry?
Crabapple Family Dentistry is open Monday through Thursday from 8:00 AM to 4:00 PM and is closed on Fridays, Saturdays, and Sundays.
What dental services does Crabapple Family Dentistry offer?
They offer dental services including dental cleanings, oral exams, teeth whitening, and fillings.
Which payment options are accepted at Crabapple Family Dentistry?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, Mastercard, and Visa.
Where is Crabapple Family Dentistry located?
It is located at 12685 Crabapple Rd, Fulton, Alpharetta, GA 30004, USA.
How can I make an appointment at Crabapple Family Dentistry?
Appointments can be made through their online reservation system available at https://www.certify.care/NADG?IsIframe=1&LocationId=FFDF34C8-62C2-40A3-9AA5-A9A7A35BA074&FacilityId=0.
Does Crabapple Family Dentistry have a social media presence?
Yes, you can find them on Facebook at https://www.facebook.com/213664455726262.
What government-related facilities are near Crabapple Family Dentistry?
Nearby are the Crabapple Government Center, Alpharetta Municipal Court, and City of Alpharetta Recreation and Parks, which might be of interest if you have related appointments or want to visit local parks.
Are there any recreational venues near Crabapple Family Dentistry?
Yes, All Stars Sports Complex and Broadwell Pavilion are close by, offering sports and entertainment options you can enjoy before or after your dental visit.
Can I grab a coffee or snack near Crabapple Family Dentistry?
Mugs on Milton is a nearby coffee shop perfect for a quick coffee break. Nearby, you can also find MilkShake Factory for ice cream or smoothies, and Playa Bowls for health foods.
Are there any other dental clinics near Crabapple Family Dentistry?
Yes, nearby dental service providers include Crabapple Dental and Dr. Sarah Roberts DMD, offering additional options for dental care in the area.