Concentra Urgent Care

4.4
2417 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomNot available
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
4455 Medical Center Way, West Palm Beach, FL
33407, United States

Hours

Reviews

4.4
2,417 reviews
5 stars
1,874
4 stars
136
3 stars
78
2 stars
64
1 star
265

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive, although some noted issues with front desk behavior.

Efficiency

Several reviews highlighted quick service and minimal wait times, while others experienced longer waits and disorganization.

Medical Care Quality

While many patients appreciated the care from doctors and nurses, some expressed dissatisfaction with specific doctors' attentiveness and thoroughness.

Communication Issues

Customers reported problems with communication, particularly regarding appointment scheduling and follow-up on medical needs.
  • JM
    John McLaughlin
    2 days ago
    5.0
    Nurse practitioner was outstanding highly knowledgeable and showed a caring personality I don’t see much. Very happy with her attention to detail
  • SE
    Stavonna Elisabeth
    2 days ago
    5.0
    I was seen very quickly for a medical screening for employment. The nurse and coupe was very nice and professional
  • GI
    Geralde Ilerne
    2 days ago
    5.0
    Mr. Ronnie was excellent and fun. He had me in and out of there. He allowed me to complete my required tasks. I needed sneakers and he saw me again that same evening when I went to get them. It made my day because I can go forward with my employment process faster. Good service!
  • RS
    Rohan Smith
    Dec 29, 2025
    5.0
    The doctor help me a lot with my pain and were very concern how I felt and promise that he would help me and he really did also the staff was nice also and they listen and what was shocking they have you in and out of there real fast with the help I needed Thanks to them..
  • DD
    Derek DeStefano
    Dec 22, 2025
    2.0
    I have not had a good experience with Concentra so far. It has been difficult to get any of the doctors to respond to my messages/voicemails. They have not been very organized with any of the appointments that they make either. They gave me one appointment and then after driving there was told to home after 5 minutes and no checkup. They told me I was coming in for PT and then told me I wasn't even approved for it yet. They called me and set me up for PT a few days later only to call me 24 hours after that to set up an appointment for the same PT that j already made an appointment for. I have seen two different techs so far but have been told that none of them are available to speak to me in the last week.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

They are open Monday to Friday from 7:00 AM to 7:00 PM, Saturdays from 8:00 AM to 3:00 PM, and closed on Sundays.