Monte Nido Miami Day Treatment

Reviews

• VO

  VANESSA OLIVOS

  Oct 23, 2025
  5.0
  I just want to thank the entire team for the care, patience, and compassion you’ve shown my daughter throughout her treatment. It’s been a challenging journey, but your consistent support, understanding, and dedication have truly made a difference in her healing process. I’ve noticed real progress not only in her relationship with food, but also in her confidence and outlook on herself. I’m deeply grateful for everything you do each day to help her and the other families going through this.
• JB

  Jordan Brown

  Jan 19, 2025
  1.0
  oh my god i cannot express how GOD AWFUL this place was. In my case it was a step down from residential care. I was here from may - June, after I couldn't take it anymore. I was expected to drive an hour an a half each way 6 days a week, was constantly stuck in miami traffic, and then got barked at for being late ( I was 16 ). This day treatment runs from about 9-4 or so, not counting therapy sessions afterwards. You eat a snack, lunch and another snack here for meals. There is a wide age range here, I was in with kids as young as 14, to adults who were 60. For me as a teenager, this adolectent and adult intergration was extremely difficuflt enviorment. I could nto relate to their adult lives and some of the things tehy talked about encouraged younger clients tto continue to degress in their ED as well as talked about hard substances and the fun of them. The therpay sessions were not effective, nor engaging. The RCS were god awful, shoutout melanie for being truly the most unhelpful person to ever work in this type of facility. The RC's do not offer you any support and could not care less about their job. they make you portion your food in front of them and instead of saying its an inadequate portion they dont say anything and your penilzied for it later, even though you could have made the change in the moment. The thing that really sent me over the edge with this place was the management and clinical directors. I got to a point where I wanted to leave treatment early, for reference, I live in another state, I was supposed to go on a trip with my family, I was just in a car crash and got a concussion, I was treatment fatigued, the driving all day was taking over my parents and my life, and the care i was receiveing was extremely poor. So when i mentioned leaving they chose to email my parents saying that I " had a calorie tracker on my phone" and was clearly not ready to leave. For reference they take your phones, so when would i have been on a calorie tracker and when would they have seen me on said app. Second, I did in fact not have one, which i proved because you can see that on Apple Id installs and downloads, and third off, i wanted to get out og this place so badly, why would I openly scroll on a calorie tracker in an eating disorder treatment facility? They also claimed that i bragged about " how i could manipulate my parents". first off, i never wanted to talk about my parents due to my relationship with them at the time. Secondly, being here was horrible, why would i make a comment that would definitely extend my stay? After i heard these lies thats what showed what type of company this is, all they care about is money, clearly if they're making up wild lies about a teenage client. To sum this up, go to the hospital, go absolutely anywhere else. DO NOT GO HERE. If i could give this place negative 1000 stars, I would!
• LF

  Liat Feller

  Jun 19, 2022
  1.0
  I hesitated to post a review without anonymity (for obvious reasons) and frankly, for fear of retaliation. But if my experience can help others, I’ll be grateful. There are some gems and great people at OPC, but disorganized administration means they are rarely in the same position/level of care for long. And they are limited in the support they provide (even the therapists). I did not receive trauma-informed care, as OPC advertises. In fact, the program refused to treat my trauma and participated in multiple instances of medical gaslighting. I feel more traumatized by my treatment at OPC than by the trauma and eating disorder I sought to recover from. Nearly six months later, I still experience anxiety, flashbacks, and other trauma symptoms directly related to my experience at OPC. OPC staff refused to consider my complex medical needs or communicate effectively with my physicians. No one was advocating for me here. Only against me. Ultimately, they decided I “reached max benefit of their program” - despite having reached none of my goals and at a level of care lower than the initial recommendation. Without sharing too many details; in other words, the clinical director was not a fan of my self-advocacy. She essentially bullied and all but outright kicked me out of the program. When I shared my concerns directly with her, she continued to gaslight and avoid direct questions. While OPC said they disagreed with insurance’s decision to step me down, they pulled a bait and switch and refused to advocate for my right level of treatment. Nor did they advocate to delay the transition; as such, it occurred during a week when I had surgery that seriously effected my dietary needs. No matter how hard myself and my outpatient providers tried to advocate for me, OPC spoke out of both sides and refused to stand by their words or provide any documentation. OPC isn’t afraid to bury things or change their story. When it came time, they barely helped me arrange my next treatment steps. I watched my peers received other inequitable treatment, but that’s not my story to tell. This is a treatment center that values compliance and submission; not communication, individualization, or healing. As I said, some of the RCs and therapists are awesome people - but they are limited under a bad system, poor and ableist administration and a particularly poisonous clinical director. Eating disorder treatment in this country is a mess all around, and I’m not sure there’s a place better than OPC. Some of the problems were systemic and some related to specific staff. Some problems were a result of well meaning staff being limited by the system and administration. Still, I wouldn’t recommend OPC. Note: I received treatment in the virtual PHP/IOP programs in the winter of 2021-22. The staff list is barely accessible on the website so I don’t know how the staff has changed since then, other than some staff leaving.
• SA

  Stephanie Anderson

  Dec 22, 2021
  5.0
  I have a great connection to my therapist. Her words were always encouraging, kind and supportive. I felt that the therapists were helpful and on-call was helpful at keeping me safe.

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