Medical TreatmentsMental Health ClinicMental Health Service
Monte Nido Miami Day Treatment is an eating disorder day treatment program for female-identifying adolescents and adults. Conveniently located in South Miami, we offer partial hospitalization and intensive outpatient programs for all eating disorder diagnoses including anorexia, bulimia, binge eating disorder, ARFID, OSFED, as well as co-occurring disorders.
I just want to thank the entire team for the care, patience, and compassion you’ve shown my daughter throughout her treatment. It’s been a challenging journey, but your consistent support, understanding, and dedication have truly made a difference in her healing process. I’ve noticed real progress not only in her relationship with food, but also in her confidence and outlook on herself. I’m deeply grateful for everything you do each day to help her and the other families going through this.
LF
Liat Feller
Jun 19, 2022
1.0
I hesitated to post a review without anonymity (for obvious reasons) and frankly, for fear of retaliation. But if my experience can help others, I’ll be grateful.
There are some gems and great people at OPC, but disorganized administration means they are rarely in the same position/level of care for long. And they are limited in the support they provide (even the therapists). I did not receive trauma-informed care, as OPC advertises. In fact, the program refused to treat my trauma and participated in multiple instances of medical gaslighting. I feel more traumatized by my treatment at OPC than by the trauma and eating disorder I sought to recover from. Nearly six months later, I still experience anxiety, flashbacks, and other trauma symptoms directly related to my experience at OPC.
OPC staff refused to consider my complex medical needs or communicate effectively with my physicians. No one was advocating for me here. Only against me. Ultimately, they decided I “reached max benefit of their program” - despite having reached none of my goals and at a level of care lower than the initial recommendation. Without sharing too many details; in other words, the clinical director was not a fan of my self-advocacy. She essentially bullied and all but outright kicked me out of the program. When I shared my concerns directly with her, she continued to gaslight and avoid direct questions. While OPC said they disagreed with insurance’s decision to step me down, they pulled a bait and switch and refused to advocate for my right level of treatment. Nor did they advocate to delay the transition; as such, it occurred during a week when I had surgery that seriously effected my dietary needs. No matter how hard myself and my outpatient providers tried to advocate for me, OPC spoke out of both sides and refused to stand by their words or provide any documentation. OPC isn’t afraid to bury things or change their story. When it came time, they barely helped me arrange my next treatment steps. I watched my peers received other inequitable treatment, but that’s not my story to tell.
This is a treatment center that values compliance and submission; not communication, individualization, or healing. As I said, some of the RCs and therapists are awesome people - but they are limited under a bad system, poor and ableist administration and a particularly poisonous clinical director.
Eating disorder treatment in this country is a mess all around, and I’m not sure there’s a place better than OPC. Some of the problems were systemic and some related to specific staff. Some problems were a result of well meaning staff being limited by the system and administration. Still, I wouldn’t recommend OPC.
Note: I received treatment in the virtual PHP/IOP programs in the winter of 2021-22. The staff list is barely accessible on the website so I don’t know how the staff has changed since then, other than some staff leaving.
KL
K. L.
Dec 7, 2021
1.0
The admissions process is awful. I feel so uncared for and unheard. No one is listening to my cries for help nor are they taking all factors into account when making decisions. I heard their virtual PHP program was a good one… it’s too bad that they don’t care enough to work with me in order to help me get into it.
Literally trying to contact or get a hold of anyone is next to impossible. Their communication with prospective clients leaves SO much to be desired. I am devastated by how poorly this company has looked out for me and my well-being.
Frequently Asked Questions About Monte Nido Miami Day Treatment
How do I get started?
During a quick, confidential call, our admissions team will gather your basic information and explain the next steps, which typically include requesting blood work, verifying insurance coverage, and scheduling an intake assessment.
Do I need to fill out any forms in the admissions process?
Our admissions team will walk you through every step of the process and will try to make it as easy as possible while ensuring we collect the information we need. Anything that requires your signature or feedback will be available for electronic signing in a patient portal. This may include releases of information for providers and family members, and financial forms once admission is scheduled.
How long will the evaluation process take?
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. We will ask for eating disorder history and current concerns, as well as supporting information to help us make a level of care recommendation. With your permission, the clinician may also contact your outpatient providers and/or family members for additional information.
What levels of care could I be admitted to?
We provide comprehensive care options, including intensive inpatient, home-like residential living, day (PHP/IOP), and virtual care (PHP/IOP) options, to best meet your recovery needs.
When I’m admitted to full-time in-person care (Intensive 24-hour Care or Residential Living), what should I bring with me?
We ask that you limit your total belongings to what will fit in one medium suitcase. Items not approved will be sent home. Please bring appropriate, comfortable clothing. Upon admission, a staff member will respectfully look through your belongings, and any items deemed inappropriate will be removed and either sent home or kept by staff. A complete list of suggested items will be provided by admissions.
What should I bring if I am admitted part-time or to transitional care?
On your first day of treatment, please bring contact information for your outpatient providers and pack meals. We will provide snacks, beverages, and supplemental exchanges. A staff member will meet with you when you arrive to give you an orientation to the program and answer any questions you may have.
Can I receive mail during treatment?
Yes. You may receive mail during your stay with us.
Who is included in my treatment team?
Your treatment team depends on the level of care you are receiving. At the 24/7 inpatient and residential levels of care, the primary treatment team will include medical staff of psychiatrist, doctor or nurse practitioner.
How do I get started with Monte Nido Miami Day Treatment?
You start with a quick, confidential call with our admissions team, who will collect your basic information, explain next steps like blood work, insurance verification, and schedule your intake assessment.
Do I need to fill out any forms during the admissions process?
Yes, but our admissions team will guide you through every step. Forms requiring signature or feedback are available electronically via a patient portal, including releases of information and financial documents.
How long does the intake evaluation take and how is it conducted?
The intake assessment typically takes 45-60 minutes and is generally done over Zoom. It includes discussing your eating disorder history and may involve contacting your outpatient providers or family members with your permission.
What levels of care does Monte Nido Miami offer?
We offer comprehensive care including intensive inpatient, home-like residential living, day (PHP/IOP), and virtual care options tailored to your recovery needs.
What should I bring if admitted to full-time in-person care?
Bring only what fits in one medium suitcase, including comfortable clothing. A staff member will review belongings and remove unapproved items. Admissions provides a suggested items list.
Are mail deliveries allowed during treatment?
Yes, you may receive mail during your stay with us.
Who will be part of my treatment team?
At 24/7 inpatient and residential levels, your treatment team includes medical staff such as psychiatrists, doctors, or nurse practitioners, depending on your level of care.
What nearby dining options can I visit before or after my treatment?
You can enjoy meals at nearby restaurants such as Recoveco, an American diner; Pura Vida, offering healthy Mexican cuisine; or The Halal Guys known for flavorful halal dishes.
Are there nearby wellness or medical services I can access in South Miami?
Yes, you can find various wellness options nearby including South Miami Walk In Orthopedics and Sports Medicine, Nova-Heal Regenerative Medicine Partners, and Sports and Wellness Institute of Miami for additional medical or therapeutic support.
What nearby places might offer convenience or recreational activities during my visit?
Nearby, you can visit Blo Me Away Blow Dry Boutique for hairstyling, The Salty Donut or Key Lime Pie Factory for coffee and treats, or The Bar Method South Miami for fitness and wellness classes.