Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Many customers praised the staff for being friendly, efficient, and professional, with specific mentions of individuals like Marjorie and Latoya for their exceptional care.
Service Speed
Customers frequently noted the quick service and minimal wait times, highlighting the efficiency of the processes at the clinic.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and unprofessional behavior from some medical personnel, indicating inconsistency in service quality.
Cleanliness Concerns
A few reviews mentioned issues with cleanliness and organization, suggesting that some areas of the facility may need improvement.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the care received, recommending the clinic for its friendly atmosphere and effective service.
CC
Caroline Clinton
5 days ago
5.0
This Urgent Care clinic is very impressive. Leslie in the front office is a delight to deal with. Michelle one of the Nurses is very professional and helpful. Mr. Bravo, Nurse Practioner (I cannot recall his first name) listened, offered good advice and was professional. Lisa, the Office Manager, was very caring and friendly. While I reside in Deerfield Beach and this location is a bit of a drive, there is no other clinic I would want to go. The staff is just excellent. Thank you!
SB
Stacy B
Nov 11, 2025
2.0
The doctor looked at my x-rays and saw that my foot was broken. She said she is only an ER doctor and that another doctor would reach out and I would receive an email with instructions on care. I never heard from anyone. She sent me out with no instructions, just my broken foot in an ace bandage (after I asked for one to at least somewhat mobilize it)
RT
Russell Tudor
Nov 10, 2025
5.0
This place was very clean and friendly atmosphere. Staff was helpful, courteous and professional.
OK
Olga K
Nov 10, 2025
4.0
The only reason I am giving 4 stars is because of poor triage and therefore long waiting time for a person who was in visible distress.
I came with abdomen - epigastric pain that radiated in the chest and upper back and I was left there for 1 hour while other non - emergencies went thru: people for drug tests , some test results , etc
If this is an emergency clinic, then people who are in severe distress, they should be taken in as soon as they cleared the check-in desk. Otherwise, the stuff in the back was amazing. They have very good doctors, the place look well, equipped, and clean, and everyone who does clinic in there was very professional and empathetic and I thank them for that.
MP
Mariana Perez
Nov 10, 2025
5.0
Excelente servicio, Margiori fue súper especial y diligente con lo que necesitaba y mucho mas!
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Pompano Beach offer?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located in Pompano Beach?
It is located at 311 South Cypress Road, Pompano Beach, FL 33060, USA.
What are the regular operating hours for Concentra Urgent Care?
The facility is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on key holidays including Thanksgiving (Nov 27, 2025), Christmas (Dec 25, 2025), and New Year's Day (Jan 1, 2026). It operates shorter hours on Christmas Eve (Dec 24, 2025) from 8:00 AM to 3:00 PM.
How can I contact Concentra Urgent Care if I have questions?
You can call them at +1 954-781-7248 or fax at +1 954-781-7313. They also have a Facebook page at facebook.com/ConcentraUrgentCarePompanoBeachFL37209 and are on Instagram as @concentrahealth.
Where can I find more information about the services offered by Concentra Urgent Care?
More information can be found on their website at https://www.concentra.com/urgent-care-centers/florida/miami/pompano-beach-urgent-care/ or via the featured link https://www.ushealthworks.com/.
What are some medical-related facilities near Concentra Urgent Care?
Nearby medical facilities include Urgent Medical Care Inc, which offers emergency room services, and Publix Pharmacy at Pine Lake Plaza for pharmaceutical needs.
Are there grocery stores close to Concentra Urgent Care for quick shopping or errands?
Yes, Publix Super Market and Cypress Food Store Inc are nearby, providing grocery, deli, and bakery options convenient for customers visiting the urgent care.
What recreational or relaxation options exist near Concentra Urgent Care?
Nearby amenities include Health Is It Therapeutic Massage for spa and massage therapy, and ZENSHI Handcrafted Sushi restaurant for dining options.
How can knowing nearby places help when visiting Concentra Urgent Care?
Familiarity with nearby locations such as Urgent Medical Care Inc and Publix Pharmacy can help patients coordinate follow-up care or errands. Additionally, visitors can relax at nearby spas or enjoy local dining before or after appointments.