Sorrento Dental Care

4.7
888 reviews

About

DentistNorth American Dental Group

Location

Sorrento Dental Care
12385 Sorrento Rd, Pensacola, FL
32507, United States

Hours

Reviews

4.7
821 reviews
5 stars
729
4 stars
39
3 stars
7
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive to their needs.

Patient Experience

Several reviews highlighted positive experiences with the dentists, noting their thoroughness and ability to ease patient anxiety.

Concerns with Service

Some customers expressed dissatisfaction with upselling practices, impersonal service, and issues with appointment management.

Cleanliness and Environment

While many found the office clean and welcoming, there were complaints about unsanitary practices during procedures.

Emergency Care

Customers appreciated the quick response and care provided for urgent dental issues.
  • AT
    Albert Thompson
    5 days ago
    1.0
    I've used this Dental care for a few years, but they treat patients as "NEW" each time you show, and they don't trust. Like most of America, more worried about money than care. If they can't trust us, why should we trust them , an easy fix
  • BS
    Brad Scott
    Dec 11, 2025
    5.0
    Candyce is great...
  • JG
    Jeff G
    Dec 10, 2025
    5.0
    I am a first time patient and had an overall great experience there. Reception is a little impersonal with the use of a Kiosk, but everything else went pretty smoothly. I would have liked a full explanation of the practice being a new patient (how long there, what equipment they have, services provided and a little about the dentists) all of that would have been nice, but they launched right in to evaluation and baseline. They did answer all my questions. The staff, techs etc. were very nice and thorough. Dr. Young was great. She was thorough, pleasant and attentive and gave great advice. I read other less positive reviews, but my experience as a new patient was very good. I would recommend highly.
  • CH
    CONNIE HASTINGS
    Nov 16, 2025
    1.0
    My daughter went in for a filling and came home with stitches in her lip! Very unprofessional! Would not recommend this dentist to anyone! She had to go to urgent care after because of infection!!!
  • JL
    Jennifer ‘Jenna’ Lynn
    Oct 30, 2025
    5.0
    Very kind, respectful team. They listened to my concerns and my phobias without judgement, which I greatly appreciated. I’d rather go through labor without drugs than go sit in a dental chair. Dr Mark Rowe and his team are compassionate, professional and talented.

Frequently Asked Questions About Sorrento Dental Care

Where is Sorrento Dental Care located?

Sorrento Dental Care is located at 12385 Sorrento Rd, Escambia, Pensacola, FL 32507, USA.

What are the operating hours of Sorrento Dental Care?

Sorrento Dental Care is open Monday from 8:00 AM to 5:00 PM, Tuesday to Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 4:00 PM. The office is closed on Saturdays and Sundays.