Sorrento Dental Care

4.7
885 reviews

About

Dentist

Location

Sorrento Dental Care
12385 Sorrento Rd, Pensacola, FL
32507, United States

Hours

Reviews

4.7
818 reviews
5 stars
726
4 stars
39
3 stars
7
2 stars
10
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and compassionate, creating a welcoming atmosphere.

Service Quality

Several reviews highlighted the quality of dental work, with many patients expressing satisfaction with their treatments and procedures.

Appointment Management

There were complaints about appointment cancellations and rescheduling issues, indicating a need for better management of patient appointments.

Upselling Concerns

Some customers expressed dissatisfaction with perceived upselling practices, feeling pressured into unnecessary treatments.

Cleanliness Issues

A few reviews mentioned concerns about cleanliness and sanitation in the office, which affected customer trust.
  • CH
    CONNIE HASTINGS
    Nov 16, 2025
    1.0
    My daughter went in for a filling and came home with stitches in her lip! Very unprofessional! Would not recommend this dentist to anyone! She had to go to urgent care after because of infection!!!
  • JL
    Jennifer ‘Jenna’ Lynn
    Oct 30, 2025
    5.0
    Very kind, respectful team. They listened to my concerns and my phobias without judgement, which I greatly appreciated. I’d rather go through labor without drugs than go sit in a dental chair. Dr Mark Rowe and his team are compassionate, professional and talented.
  • BW
    Bobby Wise
    Oct 2, 2025
    5.0
    I received great professional service, by the Dentist and assistant.
  • SP
    Sara Poveda
    Sep 8, 2025
    1.0
    Worst place ever in the Perdido area ,, they cancel your appointment without previous notification, do not give you 6 months cleaning service they move it to 8 or whatever they please, , and later wants to charge you Xtra because they said your gums are inflammeted , Make yourself a favor run from this place I will do the same This is not the place I use to like, new corporation everything is different for worst
  • VV
    V V
    Jul 30, 2025
    1.0
    I spent 1800 to fill a cavity at this place and it wasn't properly done. The tooth has rotted even more and the filling has fallen out just two years after. No wonder people go overseas instead.

Frequently Asked Questions About Sorrento Dental Care

Where is Sorrento Dental Care located?

Sorrento Dental Care is located at 12385 Sorrento Rd, Escambia, Pensacola, FL 32507, USA.

What are the operating hours of Sorrento Dental Care?

Sorrento Dental Care is open Monday from 8:00 AM to 5:00 PM, Tuesday to Thursday from 7:00 AM to 5:00 PM, and Friday from 7:00 AM to 4:00 PM. The office is closed on Saturdays and Sundays.