Concentra Urgent Care

4.1
943 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
8119 S. Orange Avenue, Orlando, FL
32809, United States

Hours

Reviews

4.1
943 reviews
5 stars
652
4 stars
63
3 stars
44
2 stars
29
1 star
155

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While many customers praised the staff for being friendly and professional, there were several complaints about rudeness and unprofessional behavior from certain doctors and front desk personnel.

Service Efficiency

Customers generally reported quick service and efficient processes, with many noting short wait times and prompt attention during their visits.

Quality of Care

There were mixed reviews regarding the quality of medical care, with some patients expressing dissatisfaction with the treatment received, particularly in cases involving injuries and DOT physicals.

Facility Cleanliness

The clinic was frequently described as clean and well-maintained, contributing positively to the overall experience for many customers.

Communication Issues

Several reviews highlighted problems with communication, including unclear instructions and inadequate follow-up regarding test results.
  • GM
    Gia McQueen
    4 days ago
    5.0
    I went to the location of 8119 South Orange Avenue in Suite 132 Orlando Florida 32809 and I had the most pleasant experience with Lady TV you spelled her name t a r t e s a Dickinson the center operation director my my response was absolutely five star you need more of Lady TDS and a lot more of these Concentra locations absolutely from starting middle and in was she absolutely professional superb absolutely love that director
  • SM
    Shawn M
    Dec 22, 2025
    4.0
    Had my physical and pess testing done. Service was fine and speedy. Only downside, was had to do steps, and instead of a fixed machine they had a build able, that was too wobbly and fall apart if rough with it.
  • RB
    Roy Becker
    Dec 22, 2025
    2.0
    Physical was good. I still waiting for them to apply my DOT card with my CDL. Which is a new thing they are doing. When I called nobody know how to do it or wha they were doing. I only have 30 days to do this. This part I am very unhappy about!!!
  • HB
    hassan bader
    Dec 16, 2025
    1.0
    This is one of the worst clinics I have ever seen in my life. I severely injured my back at work, and Workers’ Compensation sent me there. An MRI showed that a nerve was pressing on my sciatic nerve very badly. I met the doctor, whose name was Haaq. He came to see me for about three minutes and only asked a few questions about what happened at work. He left the room and came back with paperwork stating that all restrictions had been lifted and that I could return to work with no limitations. He said, “That’s what it is.” I questioned how he could make that decision, given my condition. I left the clinic immediately and called Workers’ Compensation to request a different clinic. When the doctor at the new clinic reviewed the paperwork, he was shocked. I am sharing this as a warning, because this is what could happen to you at this clinic.
  • HD
    Harold Dixon
    Dec 16, 2025
    5.0
    The ladies in the office were very polite. Maya greeted me with a smile and guided me through the process. Christine also greeted me with a smile as she talked with about the situation and how much was needed. Sunasia was a pleasant person. Tesa has a great team that is truly dedicated to her leadership.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer?

Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.

Where is Concentra Urgent Care located?

It is located at 8119 S. Orange Avenue, Orlando, FL 32809, United States.