Concentra Urgent Care

3.8
1162 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical Therapy
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
12421 South Orange Blossom Trail, Orlando, FL
32837, United States

Hours

Reviews

3.8
1,162 reviews
5 stars
716
4 stars
74
3 stars
51
2 stars
41
1 star
280

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Cleanliness

The facilities were generally reported as clean and organized, contributing to a positive experience.

Wait Times

Several reviews highlighted long wait times, with some customers expressing frustration over delays in service.

Quality of Care

Patients appreciated the thoroughness and professionalism of the medical staff, particularly in handling injuries and providing treatment.

Mixed Experiences

While many had positive experiences, some customers reported unprofessional behavior from certain staff members, indicating inconsistency in service.
  • RB
    Ricardo Buitrago
    Nov 17, 2025
    5.0
    My visit to Concentra for D.O.T medical card exam was a very good experience, the staff was very courteous and professional ! Was in and out very quick without any problems . The Doctor doing the exams was very professional.
  • JT
    Journey 2 Treasure
    Nov 17, 2025
    4.0
    The medical assistants or nurses, I’m not sure what their job titles were but they were very welcoming and in great spirit. I felt very welcomed with the 2 that I was with. The Doctor wasn’t very welcoming and I got a judgemental type of vibe from her. I hope if I ever go back to this particular location I won’t have her. She was so standoffish as if she didn’t want me talking to her. I don’t normally take things personal because you never know what a person is going through but that’s not the vibe I felt judged and extremely uncomfortable with her.
  • AM
    Angel Milla
    Nov 17, 2025
    5.0
    I want to thank the therapy team for their amazing care. Jason Febrero has been incredibly supportive throughout my knee surgery recovery. Miss Robin and Miss Wong were always kind, helpful, and patient. I truly appreciate everything they’ve done to help me feel better and move forward.
  • JT
    Julio Torres
    Nov 13, 2025
    5.0
    I would like to say thank you to all the personnel at this location in southchase especially the physical therapy crew from the front desk Robin to the PT crew that has been taking care of me before my surgery and now after my surgery. Vidushi,Nicole,Stacey and Mr Jason you guys are very professional and you show me that you care about my well being. I appreciate each and everyone of you because you are getting me through this difficult time. Each one of you have a great personality that makes me want to be there and give me the tranquility that everything you guys have me do is so that I can get better so I can get back to regular routine. Keep up the good work and can’t wait to see you all in my next visit.
  • AA
    AgustinTorresofficial
    Nov 5, 2025
    5.0
    Excelente servicio desde que llegué hasta q me atendieron . Súper limpio el lugar . Mi servicio fue un Drug test . Tienen Café y Agua . Me atendió la enfermera Kale . Fue muy amable . Y la del front desk Nicole .

Frequently Asked Questions About Concentra Urgent Care

What are the regular operating hours for Concentra Urgent Care in Orlando?

Concentra Urgent Care in Orlando is open Monday to Friday from 7:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays.

Is Concentra Urgent Care open on holidays?

Concentra Urgent Care is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It has special hours on December 24, 2025 (7:00 AM to 3:00 PM) and December 31, 2025 (7:00 AM to 5:00 PM).