Concentra Urgent Care

4.1
1229 reviews

About

Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.

Location

Concentra Urgent Care
4780 No. Orange Blossom Trail, Orlando, FL
32810, United States

Hours

Reviews

4.1
1,229 reviews
5 stars
842
4 stars
85
3 stars
53
2 stars
37
1 star
212

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and attentive during their visits.

Long Wait Times

Several reviews mentioned long wait times, with some patients experiencing delays of several hours for their appointments.

Facility Cleanliness

Customers consistently noted that the facility was clean and well-organized.

Mixed Experiences with Care

While some patients reported positive experiences with care and treatment, others expressed dissatisfaction with the quality of medical attention received.
  • RT
    Robert Toma
    1 day ago
    5.0
    The staff was very accommodating to me and friend as well. Miss Leslie however, she was just ungodly greedy, kept driving up the price of my exam, now I know why she doesn't have a ring on her finger, 🤣🤣🤣🤣, but honestly they were all very wonderful and I'll definitely be coming back to them in the future.
  • KB
    Kelsie B
    Jan 5, 2026
    3.0
    Everyone was super nice but I was there for so long. All I came for was a blood draw and a urine test for my new job and I was there for almost 4 hours. They were kind of unorganized, I kept going back-and-forth.
  • AA
    Andrew
    Jan 2, 2026
    2.0
    Went in for a pre employment drug screening/health evaluation The nurse couldn’t have been more rude With the genuine expression of carelessness and distain for the day Bedside manner was atrocious. She laughed and snickered at me with a colleague when I was having difficulty with the eye exam, shouting “Nope!” And “That ain’t right” Finally I get a doctor for the physical, and he says “alright! An easy one” and checks my knee reflex, looks in my mouth, and sent me on my way. Glad I didn’t pay for this. What a waste of time
  • RP
    Rose Preston
    Dec 29, 2025
    5.0
    I think their Staff are very nice and very helpful. I am so glad I came to this location because I am getting better from all my painful symptoms. I recommend this place for the care and professional attention. Today I been attendant by Stacey who was very friendly, and very professional.
  • AA
    Amanda
    Dec 8, 2025
    2.0
    The staff is very nice but the location is a mess. I had a 9 am physical and the girls at the counter were a bit confused becuase theybhad never done a ff physical. Once sorted out I filled out my paperwork on the phone and then I was told to fill it out on paper again. I didn't get seen for over 45 mins. Being that this was a physical, I knew there was most likely a drug test. I asked the nurse about it because I really needed to use the restroom. She stated I didn't have a drug test. I confirmed this 3 times before going and when I returned, I was told she made a mistake and there was a drug test. Not a big deal since I knew this process was going to be over an hour but still, could have done that first. I was also unaware of the new TB testing. Not that this is a problem, just is an inconvenience because this location is over an hour from me and I had to come back in 48-72hrs. Whole process for the physical was over 2hrs. Apparently they were short staffed. Fast forward to 48hrs when I come back for a "quick" TB read. Waited 30 mins and finally went back. We headed to the lab area which I was finding odd for a quick reading. Only to find out the previous nurse had forgotten to draw a specific color tube for blood. I was unaware of this. New nurse looked as confused as I was because she told me they assured her they contacted me and I was made aware. I assured her I had not received a call text or anything regarding this because I wouldn't have worn a long sleeve shirt. I told this nurse the previous nurse said they were short staffed and she replied they are always short staffed, can't get or keep anyone and always pulling from other locations.. moral is, be prepared to wait, for mistakes and waisting time.. nice people but cluster for management. Prefer never to go back if I have a choice.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.

What are the opening hours of Concentra Urgent Care in Orlando?

Concentra Urgent Care is open Monday to Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.