Dye Clay Family YMCA

4.3
399 reviews

About

Fitness CenterCommunity Center
The Y offers programming and activities for all ages, interests and abilities including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, volunteer opportunities and so much more.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable

Location

Dye Clay Family YMCA
3322 Moody Ave, Orange Park, FL
32065, United States

Hours

Reviews

4.3
399 reviews
5 stars
260
4 stars
76
3 stars
27
2 stars
10
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendly and helpful staff, there were complaints about inconsistent service and lack of knowledge among front desk employees.

Facility Maintenance

The facility received mixed reviews; some praised its cleanliness and organization, while others noted issues with the pool's maintenance and overall upkeep.

Family Programs

The YMCA is recognized for its family-oriented programs and activities, particularly for children, though some parents expressed concerns about the organization and quality of sports programs.

Customer Service

Customer service experiences varied widely, with some customers reporting excellent support while others faced challenges with communication and responsiveness.

Access and Availability

Several reviews highlighted issues with access to facilities, such as limited availability of basketball courts and pool access, leading to frustration among members.
  • CW
    C Wolfsen
    Nov 5, 2025
    1.0
    Used to be a decent and not too busy place to work out with fun classes. It’s still not busy, but management here clearly prioritizes a few particular groups—senior citizens and kids. No one at the front desk can ever get the activity schedules right, including on the TV screens, then they openly blame each other in front of customers for mix ups. Very awkward. The pool has been closed for months, it’s literally green from non-use and lack of maintenance, and they don’t care. They’ll tell you they just closed for the season, but that’s not true. I hear the employees commenting to each other about “maybe we should do something about the pool.” Yeah.. maybe yall should… I asked for assistance from corporate, and they also could not care less. VP of Operations Delonyx Cortez doesn’t answer emails until a month has gone by and he has to be reminded to do it, and then doesn’t even have the courtesy to look into the issue. I’m happy the community has this place for the people who are able to use it. It’s not for everyone though, and they make it really clear
  • RJ
    Roberta Johnstone
    Sep 27, 2025
    1.0
    Worst YMCA I’ve been to. Playground wasn’t accessible. Small location. Not enough parking. Never had staff for the sports teams. Pool was hardly open. The spotted man that the works the front desk was TERRIBLE! The YMCA should be embarrassed to have him as an employee. Will NEVER step foot in this location again.
  • YJ
    Yvonne Jones
    Sep 15, 2025
    5.0
    Family oriented and lot's to be involved in.
  • AB
    Antonio Boyd
    Aug 23, 2025
    5.0
    Great place and staff is awesome
  • AL
    Arriale Lamothe
    Aug 7, 2025
    5.0
    My 3 kids have been taking swim lessons with Jordan and she is absolutely amazing. My kids haven’t really had a lot of pool experiences so they were really starting from the beginning She has been so patient and kind with them!

Frequently Asked Questions About Dye Clay Family YMCA

What are the operating hours of Dye Clay Family YMCA?

The Dye Clay Family YMCA is open Monday to Thursday from 5:00 AM to 8:00 PM, Friday from 5:00 AM to 7:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Sundays.

Where is Dye Clay Family YMCA located?

It is located at 3322 Moody Ave, Orange Park, FL 32065, United States.