Monte Nido Clementine South Miami

Reviews

• LL

  lolz

  May 6, 2025
  5.0
  I attended Clementine, an eating disorder treatment center located in Palmetto Bay, in October of 2023-January 2024, and I am profoundly grateful for the support and guidance I received from both the staff and my fellow residents. Prior to my admission, I was struggling with severe anorexia; my doctor described my condition as critical based on my bloodwork and overall health. During my time at Clementine, I formed strong, meaningful connections with the staff, who consistently encouraged my progress and reinforced my commitment to recovery. Although there were occasional challenges, particularly with two younger residents whose negative behaviors were not always effectively addressed. But, the majority of the individuals I met were respectful, compassionate, and supportive, which made the healing environment far more welcoming. Clementine’s primary focus was on achieving weight restoration, which sometimes meant that emotional and psychological recovery received less emphasis. Nonetheless, I found comfort and joy in the small things, including the scrumptious meals prepared by Fernando, whose cooking made a genuine difference in my experience. With the dedicated help of Agnes, Dayami, Zoe, Fernando, Jessi, Kim, Gaby, and many others, I was able to reclaim control over my life and continue forward in my recovery. Today, I consider myself fully recovered and am proud to say that I have a healthier, more positive relationship with my body than ever before.
• JB

  Jordan Brown

  Jan 19, 2025
  1.0
  I attended Clementine in March of 2023. I want to make it clear that Monte Nido is a medical model of a treatment facility, meaning their main focus is to weight restore you and get you out. Clementine has a lot of restrictions and an extremely unique approach to food. They make it a point that a relationship with food should not be extreme ( Ex: extreme restriction). Despite this, they make the clients meal plans extremely high and overfeed them, to another extreme, which doesnt really make a lot of sense in the long term. The staff was questionable, there was a few RC's ( recovery coaches) that were great, but other than that some of the staff did not seem well equipped for this type of environment. Each client gets a family therapist, an individual therapist, and a dietician as a part of their main team. My dietician, preaching for food diversity, was a vegan so I did not feel confident in my nutrition advice I got. My individual therapist did not really help, at all. She restated the things I already knew about my mental health and cognitive processing, so I just felt like I was wasting my time. The family therapist was however, very well trained. Unfortunately it really depends on the members of the family to make that change, so her counseling can only be as effective as you make it. A lot of the RC's did not offer support even when clients were breaking down. They had unprofessional relationships with the clients, making fun of them, being petty and refusing to take them to the bathroom, and just not caring about the clients they were expected to care for. To sum up my stay here, I relapsed the second I got home. I found that a majority of the clients white knuckled the whole program because that was what the staff wanted to hear, the "right" answers. I did not go to treatment with a person who was fine from then on, everybody went down the rabbit hole at some point. I think a large issue that a lot of the clients felt was a dissociative state, where nobody could really process what was going on. We were all walking around like we were zombies and to this day i cannot really remember a ton of my memories here. In my experience, I don't feel this place really fit my needs, i developed new habits learned from other clients and I had major treatment fatigue from hundreds of ineffective therapy sessions. It's been two years and I still constantly struggle. Clementine doesn't treat the root cause, they treat the symptoms. If you are considering residential for yourself or your daughter I would recommend going to a treatment facility based on a a cause ( anxiety, PTSD, OCD, Depression). You will get a more specialized approach to the root cause, and when that is managed, the symptoms will most likely decrease.
• BM

  Brianna Malloy

  May 19, 2024
  2.0
  Please do not go here if you are in early recovery. I came here about a month ago for a week. I came there at the lowest point of my life. I suffer from severe depression and anxiety. I also was very malnourished and did not want to get better due to my lack of motivation and depression. I had terrible suicidal ideation and was engaging in self harm there. I constantly reached out to staff but felt disregarded by MOST staff. I also was in extreme pain stomach wise due to my lack of nutrition and anxiety. I felt alone and unsupported. I felt extremely uncomfortable at the table because I was so heavily pushed to finish a meal or take a supplement. None of the recovery coaches helped me when I was having anxiety attacks. When I was crying at the table the dietitian pulled me into a room for like 30 minutes trying to force me to take the supplement. They completely disregard your mental health and only focus on eating. One day I felt extremely weak and told the nurse practitioner. She told me that she thinks I’m just having an anxiety attack because I ate my breakfast. Finally, I ended up in the hospital. I did amazing in the hospital and have been out maintaining the three meal and three snacks. My mental health has been so much better since being out and my eating is the best in my life. The only reason I’m giving this place two stars is that I feel bad for acting out (I was in a really low place) and the nurses there were very nice and helpful.
• GC

  Gianna Coscia

  Apr 30, 2024
  1.0
  I went to Clementine for about one week. That one week was the worst week I’ve ever had in my entire life. The therapists are terrible, the food is awful, and nothing got solved here. I immediately got admitted into PHP after the one week into another Monte Nido program and it was just as bad but that’s not the point. The Clementine Residential Program is so bad, they have to train the parents of the kid who’s getting admitted not to take them out of the program. Not only that, but they lied to my mom’s face and tried to turn my family against me all because a therapist misinterpreted what I said. Someone that I met when I was there has terrible trauma and still struggles to this day. Another girl I met when I was there was kissed on the cheek by a recovery coach which is nonetheless sexual assault especially because it is a “no-touch facility". Every night someone had a panic attack including me which is very rare. All of the girls who were with me during my one week before my parents pulled me out never recovered and are actually worse than ever. I even spoke to a nurse there and she said that I was one of the most anxious patients she’s ever had to deal with and I’ve never really struggled with anxiety. I wouldn’t recommend this place to anyone and hopefully it gets shut down permanently. All patients are to these people are dollar signs. For any parent reading this, hopefully you don’t get brainwashed into this scam.
• DD

  D

  Feb 16, 2022
  5.0
  just discharged and I am eternally grateful

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