Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and attentive, particularly highlighting the performance of staff member Lizet.
Long Wait Times
Several reviews mentioned excessive wait times for appointments and procedures, with some customers expressing frustration over delays.
Communication Issues
Some customers reported poor communication from staff, particularly in relation to appointment processes and patient care.
Overall Experience
Despite some negative feedback, many customers expressed satisfaction with their overall experience, citing compassionate care and efficient service.
Facility Management
There were complaints regarding the organization and management of the facility, particularly in relation to patient flow and handling of appointments.
JJ
Juan
Nov 17, 2025
5.0
Servicio confiable ,atento y procedimiento ordenado…Sentí confiado en mi procedimiento..👍
JR
Janisse Martinez Ruiz
Nov 17, 2025
5.0
Great Center, quick service, great customer services and friendly environment.
RO
Roy Ochoa
Nov 10, 2025
1.0
This place lacks communication and customer service. They told me I had to go pick up some medicine at the clinic, and then they told me they didn't have it. They made me waste my time and miss an MRI appointment. They are completely unprofessional and lack manners. They shouldn't be providing service to people.
SG
Susan Gotlieb
Oct 27, 2025
1.0
I was disappointed because there was no x-ray tech at the site and I had to wait ( or go home and come back) in order to have one taken as part of my pre op exam. I was there for 4 hours! They should have alerted me to the fact that there was no one to take the x-ray and I would have rescheduled for another day-Once I was there, I wasn’t going to leave.🥲
Otherwise the staff was nice.
ML
Mona Lubin
Oct 20, 2025
1.0
I wasted my time gas money and energy just to be told that there is nothing that they can do. I seen two doctors and they were so nonchalant, I am still having issues And they refuse to assist.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 7887 N. Kendall Dr., Ste 102, Miami, FL 33156, USA.
What are the regular operating hours of Concentra Urgent Care?
Concentra Urgent Care operates Monday to Friday from 8:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Is Concentra Urgent Care open during holidays?
Concentra Urgent Care is closed on some holidays such as November 27, 2025, December 25, 2025, and January 1, 2026, but it has limited hours on November 28, 2025 (8:00 AM to 5:00 PM) and December 24, 2025 (8:00 AM to 3:00 PM).
What payment options does Concentra Urgent Care accept?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting Concentra's consultation page via the link provided in their featured message.
Which nearby medical centers can I visit after or before coming to Concentra Urgent Care?
Nearby medical centers include Jackson Orthopedics Center | Kendall, Physicians Health Center, and Vincent Ulacia physical therapy center.
Are there any dental services near Concentra Urgent Care?
Yes, Fast Braces Miami, Main Street Children's Dentistry of Kendall, Flossome Orthodontics, Feel Good Dentistry, and Prieto Hector DDS are nearby dental service providers.
What nearby specialists and diagnostic services are available around Concentra Urgent Care?
Nearby specialists include Miami Diabetes & Endocrinology, Vascular & Spine Institute, Dr Michael Lee - BodyLogicMD, and Oscar Sosa MD (Radiologist). Tesla MRI offers diagnostic imaging nearby.