Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
2,246 reviews
5 stars
1,656
4 stars
112
3 stars
75
2 stars
61
1 star
342
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and professional service provided by the staff, highlighting their attentiveness and care.
Wait Times
Several reviews mentioned excessive wait times, with some customers expressing frustration over long delays even with appointments.
Communication Issues
Customers reported poor communication regarding wait times and procedures, leading to dissatisfaction with the overall experience.
Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to customer experiences.
Staff Performance
Specific staff members, particularly Adela and Rolando, received commendations for their exceptional service and professionalism.
- DRDiana Rodriguez4 days ago1.0Que horror este concentra horas de esperas ,ellos se dan un patada para atenderte ,no lo recomiendo para nada ,llegue a mi cita temprano 1h antes la fisioterapia vacía con un solo paciente ,hay terapeutas disponibles y ellos no llaman al próximo ,horrible ,pésimo servicio ,no sirven 😖
- JJjojoNov 4, 20251.0If there were a way to give negative stars, I definitely would. The customer service here is terrible. The staff is lazy and unprofessional they don’t seem to care about the people standing right in front of them. I was asking about my reason for coming in, and instead of helping me, the receptionist was busy talking to another coworker and helping her with her job. It’s clear that customer service is not a priority at this location. Very disappointing experience I would not recommend this place to anyone.
- EBEmerson BarthelemyNov 4, 20255.0C’etait vraiment sympathique, ils traitent avec equites tous les clients pas de discrimination, et l’accueil etait chaleureux, je souhaite le faire à nouveau, merci
- GKgrant kasischkeOct 27, 20252.0Check in process flawed, I checked in and gave ample information then waited 45 mins. Was then advised I had to respond to text. Should have been told this to start with
- WEWilliam EvansOct 20, 20255.0Concentra is, simply put, the best at everything they do, their attention to detail, cordiality and professionalism is second to none.Visit any location and you will find the same culture of superb customer service, polished presentation and real perceivable and genuine care
Frequently Asked Questions About Concentra Urgent Care
What are the main services offered at Concentra Urgent Care?
Concentra Urgent Care provides workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
Where is Concentra Urgent Care located?
It is located at 7800 NW 25th Street, Ste. 4, Miami, FL 33122, USA.
What are the regular operating hours of Concentra Urgent Care?
Monday through Friday, 8:00 AM to 6:00 PM; Saturday, 10:00 AM to 3:00 PM; closed on Sundays.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, it is a member of the Urgent Care Association of America.
Which payment options are accepted at Concentra Urgent Care?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have a social media presence?
Yes, they are on Facebook (Concentra Urgent Care), Instagram (@concentrahealth), and Twitter (@ConcentraHealth).
Are there any notable restaurants near Concentra Urgent Care for a meal before or after a visit?
Nearby restaurants include Mama Cuchara Restaurant, La Taberna de San Roman, and Francisca Charcoal Chicken and Meats, offering American, Spanish, Latin American, and other cuisines.
What nearby entertainment or relaxation spots are near Concentra Urgent Care?
Nearby places include Doral Billiards & Sports Bar for games and sports, Secrets Spa and Nails, and X Nails for beauty and spa services.
Are there convenient stores or shops near Concentra Urgent Care for quick errands?
Yes, Brazil Mart supermarket is nearby for groceries, and Red Wing Shoes as well as C4G Jewelers provide shopping options close to the clinic.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 305-593-2174 or send a fax to +1 305-593-1417.