Altima Dental

Reviews

• MP

  Marisol Perez

  Dec 15, 2025
  5.0
  Muy bueno el trabajo q hace el doctor de pediatría Ziegler, y su asistente zafi, mucha paciencia, y explicacion de todo el tratamiento, todo muy limpio .
• DF

  Dina figueroa

  Dec 15, 2025
  5.0
  Muy bueno el doctor Alexander Ziegler , muy amable, y su comunicación con el paciente es excelente . En pediatría.
• MB

  Mayela Bermudez

  Dec 15, 2025
  5.0
  Tuve una buena experiencia con el doctor de Pediatría Ziagler, una atención muy buena, en todos los sentidos. Gracias por tan buen trabajo, me voy muy agradecida con todos. Al igual que mi niño, yo los recomiendo.
• SH

  Stephanie Hernandez

  Dec 8, 2025
  1.0
  I am writing this review to share my personal experience at my son’s dental appointment today, and I sincerely hope other parents read this before bringing their children here. Based on what happened, I personally would not recommend this facility for pediatric care. My son is three years old, freshly three, and this was his first visit with this particular doctor (a white male with medium-length light brown hair). From the moment he came in, I felt he lacked warmth, patience, or any effort to build trust with my child. If you work with children—especially toddlers—your priority should be helping them feel safe. That never happened today. I explained that the previous dentist in the same office had advised against fluoride treatment for now because my son can’t spit well yet. The doctor responded in a way that made me feel like he thought I was lying, saying something like, “I’ve never heard him say no to fluoride for any kids.” It was dismissive, unprofessional, and set the tone for everything that followed. The worst part of the appointment—what truly left me shaken—was how physically forceful he and the assistant were with my son. This is my experience, but it genuinely felt aggressive and insensitive. My son is not a misbehaved child; he just gets scared when he feels pressured. Instead of trying to comfort him or gain his trust, they pushed forward with the exam while he was clearly terrified. And I want to make this very clear: I was not just standing there watching. I was underneath my son, physically holding him. I was alone—no partner, no extra hands, no emotional support—just me trying to keep my child calm while two adults leaned over both of us. I think I went into a state of shock. I kept thinking, Is this really happening? My maternal instinct was screaming, but the situation escalated so fast, and I felt trapped with two people on top of us pushing forward with the procedure. Near the end, the doctor leaned over to grab a tool from the tray, and from my perspective, he put a significant amount of his body weight onto my son’s head. My son is three. That level of force on such a tiny child was horrifying to witness, especially from a professional who should know better. Then he actually yelled at my son to “stop.” Yelling at a terrified toddler during his first dental experience is unacceptable. That’s when I said, “Okay, we’re done.” He replied, “Yeah, we’re done,” and then he turned to me and said something that stunned and offended me: that I needed to “reinforce bad behavior.” He doesn’t know my son. He doesn’t know how I parent. To say something so judgmental, while we were still trying to process what had just happened, was completely out of line. When the appointment ended, I walked out shaking. My son was crying. I was crying. I called the office immediately to file a complaint. I felt violated as a parent, and I felt like my son had been violated as a patient. The force used, in my experience, was absolutely inappropriate for a three-year-old and could have caused harm physically or emotionally. My son’s first dental experience should not have involved being held down, pressured, yelled at, and having metal tools forced into his mouth while two adults leaned over us. No child deserves that. No parent should have to go through that alone. For these reasons, I personally cannot recommend this office for pediatric dental care. My experience was traumatic, and other parents deserve to be warned.
• NK

  Nile Kelly

  Dec 1, 2025
  5.0
  This was an exceptionally awesome dentist visit with my son. I was a little bit nervous but my son did really well and Ms. G was very patient as well as the other staff members. But in particular, ms. G was calming and explained treatment plans with care. Highly recommend this place.

Frequently Asked Questions About Altima Dental