Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
181 reviews
5 stars
165
4 stars
3
3 stars1
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, contributing to a positive shopping experience.
Selection and Pricing
Customers appreciate the extensive selection of stylish frames and affordable pricing, often noting that the prices are better than competitors.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about poor customer service and order issues, indicating inconsistency in experiences.
Eye Exam Quality
The eye exams are generally reported as thorough and professional, with many customers feeling their needs are well addressed.
- DWDiana WoodwardJan 5, 20265.0Awesome place,the selection of frames are amazing! Everyone was so nice and helpful!
- SBSeth BlankenshipJan 3, 20261.0I booked an eye exam appointment for 11:05 AM, but the confirmation text from Warby Parker sent me the wrong store address. This caused me to arrive about 10 minutes late, only to be told they couldn’t accommodate me and refused to see me at all. This highlights a bigger issue with commercial eyewear chains like Warby Parker: the staff often seem disconnected and indifferent. Appointments feel rushed due to pressure for higher sales volume and upsells, leaving little time for genuine patient care. It seems geared toward new graduates or high-turnover roles, prioritizing transactions over quality service. When I returned later just to cancel the appointment in person, the response was a casual “OK, have a good day”—no apology, no effort to resolve the issue or reschedule. It felt like poor training and zero accountability. I strongly recommend avoiding Warby Parker and opting for an independent, non-commercialized optometrist instead. You’ll likely get more personalized, caring service without the corporate rush
- VNValerie NieldDec 29, 20255.0Love shopping at Warby Parker great selection prices and ease of ordering. I also got a comprehensive eye exam
- RZRebecca ZDec 29, 20255.0Comfortable environment to select frames from their extensive collection
- JWJennifer W.Dec 21, 20255.0Great experience. The eye exam was thoroughly performed and glasses are affordable. Assistance provided from start to finish was professional.
Frequently Asked Questions About Warby Parker Avenue Viera
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What forms of payment are accepted at Warby Parker Avenue Viera?
The store is cashless and accepts credit and debit cards, including FSA and HSA cards.
Do I need to bring my prescription to purchase prescription frames or contacts?
It's helpful to bring a digital or physical copy of your current prescription when purchasing prescription frames or contacts.
Does Warby Parker Avenue Viera accept vision insurance?
They are in-network with several major insurance carriers and also facilitate out-of-network benefits, though coverage may vary by location or plan.
Can I get my eyewear measured and adjusted at this location?
Yes, the store offers optical measurements and adjustments. All frames come with complimentary adjustments for life.
What is the return and exchange policy for eyewear and contacts?
Warby Parker has a 30-day hassle-free return or exchange policy for eyewear and accessories. Contact lenses can be returned or exchanged within 30 days if unopened.
Are gift cards available at Warby Parker Avenue Viera?
Yes, physical gift cards can be purchased in store or online, and e-gift cards are also available.
What are the store hours for Warby Parker Avenue Viera?
Open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What nearby stores could I visit along with Warby Parker Avenue Viera?
You can visit nearby stores such as Kirkland's for home goods, TALBOTS for women's clothing, or lululemon for sportswear before or after your visit.
Are there any beauty or spa locations close to Warby Parker Avenue Viera?
Yes, Charlotte Tilbury beauty salon and Luxy Nails & Spa are nearby and make convenient stops for a beauty treatment alongside your eyewear visit.
What dining options are available near Warby Parker Avenue Viera?
Nearby dining options include Olive Tree Greek Grill for Mediterranean cuisine, Le Macaron French Pastries for desserts and coffee, and Nothing Bundt Cakes for bakery treats.