Planned Parenthood - Lakeland Health Center

4.5
249 reviews

About

Reproductive Health ClinicMedical CenterPlanned Parenthood
Visit the Planned Parenthood health center in Lakeland, FL for emergency contraception (morning after pill), pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Lakeland Health Center
2250 E Edgewood Drive, Lakeland, FL
33803, United States

Hours

Reviews

4.5
249 reviews
5 stars
212
4 stars
3
3 stars
4
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Customers consistently praised the staff for being friendly, compassionate, and attentive, making them feel welcomed and comfortable during their visits.

Quality of Care

Many reviews highlighted the professionalism and thoroughness of the medical staff, with specific mentions of providers who took the time to explain procedures and options clearly.

Accessibility Issues

Several customers reported difficulties with appointment scheduling, including long wait times on the phone and in the office, which detracted from their overall experience.

Cleanliness Concerns

Some feedback indicated that the cleanliness of the facility could be improved, with mentions of unkempt areas in the waiting and exam rooms.

Mixed Experiences

While many had positive experiences, a few reviews noted negative interactions, particularly regarding customer service on the phone and issues with specific medical procedures.
  • YY
    Ybc_raven
    Nov 26, 2025
    5.0
    everyone was very nice and made me feel welcomed. i had a really bad experience with the one in Tampa(do not go there) so i decided to drive an hour just to come to this location and i will be coming back. the workers and the atmosphere is great.
  • AW
    Avi Ward
    Oct 6, 2025
    1.0
    Drove two hours just for them to tell me they couldn’t see me to take out the birth control they put in and I couldn’t proceed as self pay.
  • LR
    Leila Rosenbary
    Aug 22, 2025
    5.0
    Great experience. 10/10 from the receptionist to Dr. Yunica. Will be back!
  • SL
    Stephanie Ladd
    Aug 19, 2025
    5.0
    Izzy and Veronica helped me at my visit. They were very attentive and fast. Great office and I will definitely be returning.
  • CC
    Carri Chaffee
    Aug 3, 2025
    5.0
    Everyone was very nice. Caring and compassionate

Frequently Asked Questions About Planned Parenthood - Lakeland Health Center

What services does Planned Parenthood - Lakeland Health Center offer?

The center provides emergency contraception, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Lakeland Health Center located?

It is located at 2250 E Edgewood Drive, Lakeland, FL 33803, United States.