Business Details
About
Urgent CareOccupational MedicineMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra is a national healthcare company that provides prompt, effective care to injured employees, and urgent care services to the communities it serves.
Location
Hours
Reviews
4.2
812 reviews
5 stars
575
4 stars
65
3 stars
35
2 stars
21
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, professional, and efficient, contributing to a positive experience.
Cleanliness Issues
Several reviews highlighted concerns about the cleanliness and maintenance of the facility, with some describing it as run down and unsanitary.
Long Wait Times
A common complaint was the long wait times, even with scheduled appointments, leading to frustration among patients.
Communication Problems
Some customers reported issues with communication, particularly regarding scheduling and the clarity of medical advice from staff.
- CSchris slade1 day ago1.0You guys said I was a no show for a drug test from my employer and now my job is in jeopardy.I have a receipt stating I was there.
- ESElijah SejourJan 5, 20265.0The service was very Professional great service
- CSChristopher SonnierDec 24, 20255.0Everyone was nice and inviting, fairly fast for most cdl redo's I've done across the country and you're close to my home. Good place to visit and get things done. Thanks ladies!
- MSMitch ScottDec 22, 20251.0Very run down facility. They cater to business. So the place isn't so bad if you're not the one paying for the care. Even though I live very close, I'll never go back. The exam table looks like it hasn't been replaced since the building was new in the early 90s. There is no way to clean vinyl that is completely worn away. It's now just an uncleanable fabric.
- KGKarla GDec 15, 20255.0Karina Black was sweet and professional! Front staff were fast, efficient and very pleasant. Never have any problems or issues when visiting this location.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Lakeland offer?
Concentra Urgent Care provides services including Workers Comp Injury Treatment, Travel Health, Occupational Health Services, Urgent Care, Physical Therapy, Occupational Therapy, and Drug Testing.
Where is Concentra Urgent Care located in Lakeland?
It is located at 5040 US Hwy 98 N., Lakeland, FL 33809, USA.
What are the regular business hours for Concentra Urgent Care in Lakeland?
The center is open Monday to Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What are the holiday hours for Concentra Urgent Care?
Concentra Urgent Care is closed on November 27, December 25, and January 1, and open with reduced hours from 7:00 AM to 3:00 PM on December 24.
How can I contact Concentra Urgent Care in Lakeland?
You can call them at +1 863-859-3511 or fax at +1 863-858-9641.
Does Concentra Urgent Care have an online presence?
Yes, they have a website at https://www.concentra.com/urgent-care-centers/florida/miami/lakeland-urgent-care/, a Facebook page at https://www.facebook.com/150530712049809, Instagram handle @concentrahealth, and Twitter handle @concentra.
Are there healthcare facilities near Concentra Urgent Care?
Yes, nearby healthcare facilities include Lakeside Medical Center, North Lakeland Chiropractic, and Osteon Injury Center which may offer complementary medical services.
What nearby services could I use before or after visiting Concentra Urgent Care?
Nearby services include Tire Choice Auto Service Centers for vehicle needs, CPD Wine & Liquor for refreshments, and Natural Nails for beauty care.
Are there dining options near Concentra Urgent Care in Lakeland?
Yes, you can find nearby restaurants such as BubbaQue's, Tropico Latino (Caribbean cuisine), Dairy Queen, and Brews N Cues for various dining experiences.
What are some local recreational or fitness centers near Concentra Urgent Care?
Lifestyle Family Fitness gym and martial arts clubs like Hamiltons Brazilian Jiu-Jitsu and Evolution Martial Arts are nearby and available for fitness activities.