Williams Family YMCA

4.5
372 reviews

About

Fitness CenterCommunity Center
The Y offers programming and activities for all ages, interests and abilities including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, volunteer opportunities and so much more.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Kid friendlyAvailable
  • Wheelchair accessible entranceAvailable

Location

Williams Family YMCA
10415 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

4.5
372 reviews
5 stars
276
4 stars
50
3 stars
19
2 stars
9
1 star
18

What are people saying?

AI-generated from recent customer reviews

Facility Condition

Mixed reviews on cleanliness and maintenance; some areas reported as dirty and in need of remodeling.

Staff Interaction

Staff experiences vary; some customers praised friendly and helpful staff, while others reported cold or dismissive interactions.

Family-Friendly Environment

The YMCA offers various programs for families and children, but some reviews highlighted issues with child care and safety.

Class Variety

Customers appreciate the variety of classes and programs available, particularly for tennis and fitness.

Membership Issues

Several complaints about membership cancellation policies and billing practices, leading to customer dissatisfaction.
  • AC
    Audrey Cason
    2 days ago
    1.0
    I do not recommend this gym. The rude front desk worker made inappropriate comments that I looked pregnant. I couldn’t cancel my membership quick enough. How humiliating.
  • CT
    CEO RobT: Robert JD Trego
    Jan 5, 2026
    5.0
    When you have class it shows and this YMCA has class, a respectful elegance and a wonderful staff such as three wonderful ladies by the name of Megan, Dev, and Erica! People especially these amazing ones make all the difference when it comes to choosing a place to stay or get healthy. From the wonderful tennis and pickleball courts to the seasonal outdoor pool and upstairs to where you realize that a healthy body makes a longer more fulfilling life thats keeps that blood flowing and that heart pumping with a cardio room and a weight room with the latest technology in workout machinery this is a wonderful fitness center to begin or continue your journey to a happier and healthier life!
  • AL
    Ashley l
    Dec 1, 2025
    1.0
    No. Just no. Toilet bout fell out the wall when I flushed. The showers & bathrooms are disgusting & unkept/falling apart. Tiles just laying there. Tons of cardio equipment but the room is warm muggy & it smells SO bad. I nearly puked.
  • KT
    Kalina Tindall
    Dec 1, 2025
    5.0
    Perfect place!
  • SM
    S M
    Nov 17, 2025
    2.0
    This YMCA has a decent amount of things such as a basketball court, tennis court, and cardio machines. It also seems like they have good programs for members. My real complaint is I find the front desk people to be cold. I never get a smile or a welcome, and when I leave I usually get a cold reception when I say “Have a good day.” Not sure what it is, but it’s surprising given this is a YMCA.

Frequently Asked Questions About Williams Family YMCA

What types of programs and activities does Williams Family YMCA offer?

Williams Family YMCA offers programs for all ages including group exercise classes, chronic disease prevention, nutrition, swimming, basketball, pickleball, camp, before and afterschool child care, and volunteer opportunities.

What are the operating hours of Williams Family YMCA during weekdays?

From Monday to Thursday, it is open from 5:00 AM to 9:00 PM, and on Friday from 5:00 AM to 8:00 PM.