Question 1

What should I bring?

Accepted Answer

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Question 2

Do you accept vision insurance?

Accepted Answer

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Question 3

Do you offer measurements and adjustments?

Accepted Answer

Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.

Question 4

Do you accept returns and exchanges?

Accepted Answer

Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.

Question 5

Do you offer gift cards?

Accepted Answer

So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!

Question 6

What items should I bring when visiting Warby Parker St. Johns Town Center?

Accepted Answer

Bring only your eyeballs to try on frames. For prescription glasses or contacts, it's helpful to have your current prescription. If paying with an FSA or HSA card, bring that too. This location accepts only credit and debit cards, no cash.

Question 7

Does Warby Parker St. Johns Town Center accept vision insurance?

Accepted Answer

Yes, they are in-network with major insurance carriers and facilitate out-of-network benefits, though coverage may vary by location or plan.

Question 8

Are optical measurements and adjustments available at this store?

Accepted Answer

Yes, optical measurements are offered to complete your order, and an optician is available for adjustments. Complimentary frame adjustments for life are provided at any Warby Parker store.

Question 9

What is the return and exchange policy at Warby Parker St. Johns Town Center?

Accepted Answer

They have a 30-day, hassle-free return or exchange policy for all eyewear and accessories, including contact lenses if unopened and within 30 days of purchase, whether bought online or in-store.

Question 10

Can I purchase gift cards at Warby Parker St. Johns Town Center?

Accepted Answer

Yes, physical gift cards can be purchased online or in stores, and e-gift cards are also available for instant delivery.

Question 11

What are the store hours of Warby Parker St. Johns Town Center?

Accepted Answer

The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Question 12

Can I schedule an eye exam appointment at Warby Parker St. Johns Town Center?

Accepted Answer

Yes, appointments are required and can be booked online through their appointment reservation website for eye exams at this location.

Question 13

Are there wheelchair accessible entrances and parking at Warby Parker St. Johns Town Center?

Accepted Answer

Yes, the store has wheelchair accessible entrances and parking to accommodate customers with mobility needs.

Question 14

What nearby places can I visit before or after shopping at Warby Parker St. Johns Town Center?

Accepted Answer

You can visit nearby stores and eateries such as California Pizza Kitchen for a meal, Sur La Table for kitchenware shopping, or check out The Art of Shaving for grooming products, all conveniently located within the St. Johns Town Center area.

Question 15

How can nearby stores like Oakley and GapKids complement my shopping experience at Warby Parker?

Accepted Answer

After finding eyewear at Warby Parker, you can shop for sports wear at Oakley or pick up children’s clothing at GapKids, all located nearby for a convenient and diverse shopping trip.

Question 16

Is Warby Parker located in a specific neighborhood that might influence my visit?

Accepted Answer

Yes, Warby Parker St. Johns Town Center is located in the Windy Hill neighborhood, a vibrant shopping area in Jacksonville, making it easy to combine your visit with nearby attractions and stores.

Warby Parker St. Johns Town Center

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