Planned Parenthood - Jacksonville Health Center

3.8
171 reviews

About

Reproductive Health ClinicAbortion Clinic
Visit the Planned Parenthood health center in Jacksonville, FL for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Location

Planned Parenthood - Jacksonville Health Center
5978 Powers Avenue, Jacksonville, FL
32217, United States

Hours

Reviews

3.8
171 reviews
5 stars
108
4 stars
6
3 stars
7
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback on staff is mixed; while many customers praised the kindness and support of the staff, others reported rudeness and dismissive behavior from front desk personnel.

Wait Times

Numerous reviews highlighted excessively long wait times, often exceeding scheduled appointment times, leading to frustration among patients.

Care Quality

Many customers expressed satisfaction with the quality of care received, noting that staff were attentive, informative, and made them feel comfortable during procedures.

Appointment Management

Several reviews indicated issues with appointment scheduling and management, including cancellations without notice and confusion regarding insurance acceptance.

Facility Conditions

While some reviews mentioned a clean and welcoming environment, others criticized the facility for being unkempt and poorly organized.
  • KG
    kinsey gabree
    3 days ago
    5.0
    My IUD removal and insertion went so much better than I could have hoped. Very minimal pain, staff made me feel extremely comfortable, and I would absolutely recommend. Summer specifically eased so much of my anxiety about the procedure, and Megan did wonderfully!
  • RA
    Riley A
    4 days ago
    5.0
    my experience was wonderful! megan was my nurse practitioner who did my iud and she was awesome!! i felt safe and comfortable, i will be coming back for any other reproductive needs!
  • SP
    Skylnn piper
    Nov 5, 2025
    1.0
    Front staff was rude and disrespectful. This is the worse plan parenthood ever! They will cancel your appointment mins before. They won’t open the door even if they look up at you. They didn’t help and they didn’t follow policy! Do not go here! What they say on the website doesn’t match. They will go back in there word.
  • LL
    lydia
    Oct 25, 2025
    1.0
    my appointment took 2 and a half hours just to prescribe something i was already on previously with them
  • KL
    Kathryn Logsdon
    Sep 12, 2025
    5.0
    I had a great and comfortable experience with planned parenthood Jax! Makayla made sure I knew everything about my iud and what the process would be like. When Kay did my blood draw, I didn’t feel anything and I’m a huge needle weenie. Summer walked me through every step of the meds and IV and covered me with extra blankets when I was cold. Lexi held my hand the whole time to make sure that I wasn’t scared or nervous. Dr. Dhaduvai was so kind and talked me through every step of what she did and made me feel very comfortable. The whole process could not have been more smooth! I love those people 🫶🏻🫶🏻🫶🏻

Frequently Asked Questions About Planned Parenthood - Jacksonville Health Center

What services does Planned Parenthood - Jacksonville Health Center provide?

The health center offers emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.

Where is Planned Parenthood - Jacksonville Health Center located?

It is located at 5978 Powers Avenue, Jacksonville, FL 32217.