Business Details
About
Home Health Care Service
At Concierge Home Care, we believe that with the right support, seniors can live happily and safely in their homes. We are passionate about improving the lives of seniors by providing Personalized Home Healthcare services to nearly all areas of Florida. Our services assist seniors with management of their illnesses while optimizing their healthy behaviors to allow them to remain in their homes for as long as possible. All of our in-home nurses and healthcare professionals are fully-trained and here to help. Our comprehensive, holistic and multi-disciplinary approach has been shown to significantly improve the quality of life for our clients and their families.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
18 reviews
5 stars
12
4 stars
2
3 stars0
2 stars0
1 star
4
- JLJason LOct 5, 20251.0My experience with Concierge Home Care didn’t make it past the initial phone call. My dad’s case manager gave us a list of home care companies to look into before making a decision on Friday. So I called Concierge around 3pm on Saturday in an attempt to get some info. I spoke to the on-call “triage nurse” (whatever that means) who was incredibly rude. He basically told me to do what had already been done, which was to get the list of home care providers from dad’s case manager, and pick one. I explained to him that I had that very list right infront of me, and that’s exactly what I was trying to do. He then cut me off, and told me that we needed a referral from dad’s doctor. Then he ordered me to go back to the hospital to get the referral. I tried to tell him that we weren’t ready for the referral yet since I was only calling to gather information on which home care company would best suit our needs before making that decision. He cut me off again, going off on a tirade about how it’s Saturday, and how he’s only the “triage nurse” with a whole bunch of medical jargon peppered into his rant. Basically giving me a bunch of excuses as to why he couldn’t help me. I was just like, “um… okay, well, I’m not a nurse or a doctor. Plus, I don’t work there. And so I have no idea what any of that means…” He cut me off a third time, and in a condescending tone said, “well, I’m trying to explain it to you.” So that was the end of that. I dropped an F bomb on him, and hung up the phone. Definitely going with a different home care company now. I told the nurse I spoke with at the one we’re going with about this guy at Concierge, and she told me that wasn’t the first time she’s heard about this kind of behavior coming from them. Guys, like seriously, teach your employees some manners. It’s already a tough enough time for those of us calling you on behalf of a family member in need. So please drop the attitude, and have some patience. This call was made around 3pm on Saturday, October 4, 2025 from the Jacksonville, FL area.
- KCKylie CookSep 11, 20255.0This team has so many resources to take care of families in the home!
- AMAmanda McCurdyNov 22, 20245.0The best Home Health Company in Jacksonville.
- ISIra StinsonMar 27, 20225.0Concierge Home Care is THE home care company for your home care needs. Highly competent staff.
Frequently Asked Questions About Concierge Home Care
What services does Concierge Home Care provide?
Concierge Home Care offers personalized home healthcare services to seniors, helping manage illnesses and promote healthy behaviors to enable them to live safely in their homes.
Where is Concierge Home Care located?
Concierge Home Care is located at 4655 Salisbury Road, Suite 110, Jacksonville, FL 32256, USA.
What are the business hours of Concierge Home Care?
Concierge Home Care operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Concierge Home Care?
You can contact Concierge Home Care by phone at +1 904-733-1003 or visit their website at https://conciergehomecare.com/location/jacksonville-fl/.
Is Concierge Home Care accessible for individuals with disabilities?
Yes, Concierge Home Care has a wheelchair accessible entrance to accommodate individuals with disabilities.
Does Concierge Home Care have a presence on social media?
Yes, Concierge Home Care has a Facebook page located at https://www.facebook.com/595640543924980 under the handle ConciergeHomeCareJacksonvilleFL.
What other healthcare providers are located near Concierge Home Care?
Nearby healthcare providers include Iatros Healthcare Solutions, Mobile Medical, offering hospital, health, medical, and home health care services.
What financial services are available near Concierge Home Care?
Nearby financial service providers include Woman's Worth, Atlantic Coast Bank, Plaza Home Mortgage, and Petros Estate & Retirement Planning for advising, banking, and mortgage needs.
Are there community or environmental organizations near Concierge Home Care?
Yes, Step Up For Students is a nearby community service and environmental conservation organization that customers may want to learn about.
Can customers find employment or professional service agencies near Concierge Home Care?
Yes, nearby employment and professional service agencies include Aerotek, Aston Carter, Randstad Operational Talent, and TEKsystems, which may assist customers with workforce and business needs.