Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomAvailable
Location
Concentra Urgent Care
5995-1 University Blvd. W, Jacksonville, FL
32216, United States
Hours
Reviews
4.1
1,010 reviews
5 stars
667
4 stars
101
3 stars
42
2 stars
38
1 star
162
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and caring throughout their visits.
Long Wait Times
Numerous reviews highlighted long wait times, often exceeding expectations, which caused frustration among patients.
Check-in Issues
Several customers reported problems with the check-in process, including unhelpful front desk staff and lack of clear communication.
Quality of Care
While some patients experienced delays, many expressed satisfaction with the quality of medical care received once they were seen.
Cleanliness and Organization
The facility was frequently noted as clean and well-organized, contributing to a positive overall experience.
- JKJohn KilpatrickNov 17, 20251.0No appointments necessary walk-ins welcome but when I walk in before someone else walks in I do believe I was before that someone else stop showing love to your kind show love to everyone
- AMAnnetta McCoyNov 3, 20254.0They PA was awesome but one of the test I received appeared not to work on me. I tried about 13 or 14 times. I was disappointed to say the least.
- BCBrett CordleOct 27, 20255.0I received quick service and the Staff were friendly and professional! Thank you for a great experience!
- BSbarry schnellOct 27, 20251.0Showed up early. Waited over an hour to be seen. Appt took an additional 2 hours. So over 3 hours for a 3 step physical .
- SHshalmar hindsOct 22, 20251.0Hi, I had an appointment on October 22, 2025 and I’m concerned about how my exam was done. The doctor used the same piece to look in my ears, eyes, and mouth without changing it. I just want to report that because I’m worried about sanitation.
Frequently Asked Questions About Concentra Urgent Care
What types of services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays. Holiday hours vary, with some days closed and others open for limited hours.
Where is Concentra Urgent Care located?
It is located at 5995-1 University Blvd. W, Jacksonville, FL 32216, USA.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care have restroom facilities for patients?
Yes, the facility provides unisex restroom facilities.
Which languages are supported at Concentra Urgent Care?
English is the primary language spoken at the center.
Is Concentra Urgent Care associated with any professional organizations?
Yes, it is associated with the Urgent Care Association of America.
Can I find grocery stores near Concentra Urgent Care for quick shopping?
Yes, there are multiple nearby grocery stores including Save-A-Lot, Save A Lot, Mi Tierra Mexican Grocery, and Vakok Asian Grocery where you can shop conveniently before or after your visit.
Are there dining options near Concentra Urgent Care?
Yes, you can find several nearby restaurants such as Jaxchex (American cuisine), Checkers (fast food), Papa John's Pizza, Mik Tierra Latina (Mexican), Hibachi Express (Sushi and Japanese), and El Botanero Cantina for dining before or after your appointment.
What other services and amenities are near Concentra Urgent Care that might be helpful?
Nearby, there are services like Wells Fargo ATM for your banking needs, Bold City Laundry for laundry service, and KAIROS Barbershop or River22 Salon & Spa for beauty and grooming.