Concentra Urgent Care

4.4
1008 reviews
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Business Details

1036 Dunn Avenue, Jacksonville, FL
32218, United States
(904) 903-5520
https://www.concentra.com/urgent-care-centers/florida/jacksonville/northside-urgent-care/
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About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
1036 Dunn Avenue, Jacksonville, FL
32218, United States

Hours

Reviews

4.4
1,008 reviews
5 stars
751
4 stars
95
3 stars
37
2 stars
31
1 star
94

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the staff for being friendly, professional, and knowledgeable, contributing to a positive experience.

Efficiency

Several reviews highlighted the quick service and minimal wait times, with many customers being in and out in a timely manner.

Communication Issues

Some customers reported vague communication and dissatisfaction with the clarity of information provided during their visits.

Long Wait Times

A number of reviews mentioned long wait times, particularly for seeing a doctor, which detracted from the overall experience.

Mixed Experiences

While many had positive experiences, some customers expressed frustration with specific incidents, such as incorrect information or feeling rushed.
  • KJ
    Kim Janson
    Nov 17, 2025
    4.0
    The place was clean and the front desk was nice. The place was not busy at all. However, I waited over 40 mins after being placed in the room. No one came in to give me an update. Finally I went out and asked someone. The Doc came in about 10 mins later. A long time to sit and wait when you know you are off the work clock and not making any money.
  • CO
    Christina Owens
    Nov 17, 2025
    5.0
    Front desk staff is very friendly. Quick check in. Nurses and Drs are kind and professional. PT staff as well. Very good experience.
  • BB
    Brittney
    Nov 17, 2025
    5.0
    Great service, they work, fast doctors are nice
  • CG
    Charity G
    Nov 3, 2025
    5.0
    The staff were welcoming & friendly. The entire process was not very long.
  • JT
    James Troxell
    Oct 21, 2025
    2.0
    I went there for an employment drug test and audiogram. I filled out paperwork electronically ahead of time as requested to make things faster. That part went smooth. I arrived and waited about 20 minutes to start the drug screening and audiogram. Everything there went fairly smooth too until I finished taking my audiogram. After the audio gram , they took me back to a rm and said that I needed to wait there to speak to the doctor. I waited over 35 minutes just for a doctor to come in and tell me that my employer is responsible for offering hearing protection with noise levels over 85 decibels.The doctor looked in both my ears and released me. I waited an additional 35 minutes for something that literally took less than one minute. A little logistics goes a long way. I understand that there are other patients but there were no emergencies, why not take 45 seconds to get someone out of there rather than make them wait that long for a simple statement
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Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care offer to employees?

Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

It is located at 1036 Dunn Avenue, Suite 10, Jacksonville, FL 32218, USA.