Business Details
About
Physical Therapy
Brooks Rehabilitation Westside provides skilled physical therapy services to meet your rehabilitation needs. Our clinicians are expertly trained and utilize the latest evidence-based therapy to assist you in reaching your goals and optimal outcomes.
We are located in the Publix shopping plaza right off of the Normandy exit on I-295.
Location
Brooks Rehabilitation Outpatient Clinic - Westside
7749 Normandy Blvd, Jacksonville, FL
32221, United States
Hours
Reviews
4.2
44 reviews
5 stars
34
4 stars
1
3 stars
1
2 stars0
1 star
8
- VVVanessaSep 17, 20251.0To whom it may concern, I am writing to submit a formal complaint regarding the treatment my son, has received at your clinic. This statement documents specific incidents and ongoing concerns that require immediate attention. Summary of concerns • On Sept. 17, 2025, during a therapy session, my son threw a toy toward the therapist. In response I briefly and lightly corrected my son’s hand. Staff later described that action as “hitting the child.” I was not informed of any clinic policy prior to being allowed to repeat that action multiple times. I find the handling and communication about this incident unacceptable and unclear. • Before this incident, my son’s previous, experienced speech therapist, Ms. Rachel, was reassigned. We were assigned a recent graduate who, in my observation, lacks necessary experience with children with developmental or behavioral needs. Sessions are frequently shorter than the scheduled 30 minutes and appear to be primarily play rather than targeted speech therapy. • I have also experienced unprofessional behavior from Ms. Jane (for example, negative looks or dismissive communication).
- BBB BilletSep 5, 20255.0The staff is friendly, helpful, and knowledgeable.
- JBJohanna BowersAug 12, 20255.0Our baby girl has been going to Brooks Rehab Westside for a little over a year now. I can’t express the gratitude, respect, and love enough to everyone that has worked with her!!! We are extremely grateful for physical therapy with Rebecca! Our girl has completed two rounds of PT with Rebecca and she’s amazing! Her way with the kiddos is awesome. Without Rebecca, our girl wouldn’t be walking and running. Also, the amazing speech therapists and we love Ms Becca in OT!!! The staff is always pleasant, helpful, friendly, and understanding of any and all concerns. Our family will be forever in debt to Brooks Rehabilitation Westside because without them our girl wouldn’t be where she is today!!!! Thank you so much from hearts to yours!!
- JSJoelys SerranoOct 27, 20215.0JaAsha and Carolee are awesome.
- DHDemetris HarrisJul 10, 20195.0My name is Mr. Harris. I wanted to personally thank Jackie Sineway. Jackie has given me great customer service. She thoroughly explained every step of the process. I was a hot mess and ready to give up on life because I was in so much pain. Doctors just gave me a bunch of creams, muscle relaxers, and injections that did not work. I am here to tell you that rehabilitation from Jackie Sineway has giving me a whole new outlook on getting well and getting back to living a normal life. Thank you, Mr. Harris
Frequently Asked Questions About Brooks Rehabilitation Outpatient Clinic - Westside
What type of services does Brooks Rehabilitation Outpatient Clinic - Westside offer?
The clinic provides skilled physical therapy services using the latest evidence-based techniques to meet rehabilitation needs and help patients reach optimal outcomes.
Where is Brooks Rehabilitation Outpatient Clinic - Westside located?
It is located at 7749 Normandy Blvd, Suite 147, Jacksonville, FL 32221, USA, in the Publix shopping plaza right off the Normandy exit on I-295.
What are the operating hours of Brooks Rehabilitation Outpatient Clinic - Westside?
The clinic is open Monday through Thursday from 8:00 AM to 7:00 PM, and on Friday from 8:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
How can I contact Brooks Rehabilitation Outpatient Clinic - Westside?
You can reach them by phone at +1 904-786-5576 or visit their website for more information.
Is Brooks Rehabilitation Outpatient Clinic - Westside located near any grocery stores?
Yes, it is near the Publix Super Market at Normandy Crossing, a convenient spot to shop before or after your therapy appointments.
Are there fitness centers or gyms near Brooks Rehabilitation Outpatient Clinic - Westside for complementary physical activity?
Yes, the clinic is near Curves, a gym that offers fitness and sports instruction which can complement your rehabilitation program.
What nearby options are available for pharmacy and medication needs near Brooks Rehabilitation Outpatient Clinic - Westside?
Publix Pharmacy at Normandy Crossing is close by and can assist with prescription needs conveniently during your visit.
Can customers find dining options near Brooks Rehabilitation Outpatient Clinic - Westside?
Yes, Tokyo Sushi and Grill, a Japanese restaurant specializing in sushi, is nearby for dining before or after your appointment.
Are there any nearby services for mailing or shipping needs around Brooks Rehabilitation Outpatient Clinic - Westside?
Yes, The UPS Store nearby offers courier, printing, and shipping services that could be useful for customers in the area.
Is there a bank nearby Brooks Rehabilitation Outpatient Clinic - Westside for financial transactions?
TIAA Bank is located close to the clinic, providing convenient banking services for visitors and locals alike.