Brooks Rehabilitation Outpatient Clinic - Healthcare Plaza

4.3
63 reviews

About

Physical TherapySpeech TherapyOccupational TherapyPediatric Rehabilitation Medicine
Brooks Rehabilitation at the Healthcare Plaza provides skilled physical therapy services to meet your rehabilitation needs. Our clinicians are expertly trained and utilize the latest evidence-based therapy to assist you in reaching your goals and optimal outcomes. We are conveniently located in the Memorial Healthcare Plaza. * Please note we are NOT located in the Brooks Rehabilitation Hospital. We are just south of Memorial Hospital near the Payless shoe store and the VA clinic. Our entrance has the covered canopy drive-thru and automatic doors. Enter through the automatic doors and we are to the left.

Location

Brooks Rehabilitation Outpatient Clinic - Healthcare Plaza
3901 University Blvd S, Jacksonville, FL
32216, United States

Hours

Reviews

4.3
63 reviews
5 stars
49
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  • LS
    Lisa Spock
    5 days ago
    5.0
    Nicole was so wonderful, I was really pleased with her professionalism and her expertise. I was shocked that there was so much that could be done to my hands. I’m very appreciative. I highly recommend her!!
  • JW
    Jenifer Wilford
    Oct 21, 2025
    5.0
    Brooks Rehabilitation's is absolutely amazing! From when you come in the door, Kim is there greeting you. When you get to the counter to check in, Tangela is the sweetest and kindest person... Her bubbly energy is infectious even at 7am! Kyle has been wonderful working with me on my pulmonary rehab. Julia is absolutely fantastic, she educates you about the pelvic floor and it's importance during her sessions. Caitlyn has been so helpful and just a pleasure to work with. Everybody I have encountered at Brooks Rehab has been amazing! Brooks Rehab has helped me immensely, despite the fact I keep having setbacks medically, the work they do with me has helped me not regress near as much.
  • AS
    Anita Soine
    Oct 7, 2025
    5.0
    This place is absolutely wonderful. They care so much! My mother made a spectacular recovery due to her and my hard work under their expert guidance. They offer so much more sophisticated training for people that need rehab. They just have to want to do it. It is very difficult to keep coming when it is painful and hard. Please stay strong and push through this hardness and you will get your life back! Thank you so much for all you do Brooks Rehab, and I will almost tell everyone how fantastic you are♥️🌹♥️🌹♥️
  • DW
    dominique wiggins
    Sep 16, 2025
    1.0
    I don't see how or why they are in business!! They never answer the phone or return calls!! Worst company EVER
  • CG
    Chris Guenther
    Aug 10, 2025
    1.0
    The therapists and people that work at Brooks rehab have always given me 5 star service. However the appointment setting and Administration are the worst the system would be answered by a operator who would then forward the call to a scheduler after waiting for the scheduler to answer the phone the call would be forwarded back to the operator. After doing this several times it would ask you to leave your name and phone number and then you were told they would return your call as soon as possible after 5 days of not being able to get a live scheduler on the line and going back and forth with the operator I finally got a live scheduler. By this time the earliest appointment was a week after my hip replacement surgery. Add I've been able to get a scheduler on the line initially I would have been able to get it in 48 to 72 hours after my surgery. Luckily my doctor was able to send a referral somewhere else and they got me in on time. Brooks is a great place if you can get around the administrative and scheduling times.

Frequently Asked Questions About Brooks Rehabilitation Outpatient Clinic - Healthcare Plaza

What types of therapy services does Brooks Rehabilitation Outpatient Clinic - Healthcare Plaza provide?

They provide physical, speech, occupational, and pediatric rehabilitation therapy services.

What are the hours of operation for Brooks Rehabilitation Outpatient Clinic - Healthcare Plaza?

The clinic is open Monday through Friday from 7:00 AM to 6:00 PM and is closed on Saturdays and Sundays.