Business Details
About
Rehabilitation CenterRehabilitation and Physical MedicinePediatric Rehabilitation Medicine
Our 160-bed hospital provides the highest quality rehabilitation and medical care for people requiring intensive therapy. Located on Beach & University Blvd. near Walgreens, Brooks Rehabilitation Hospital is CARF-accredited in stroke, spinal cord injury, brain injury, pain, pediatrics and general medical rehabilitation. This accreditation reflects proven outcomes that we achieve through evidence-based practice.
Location
Brooks Rehabilitation Hospital - University Campus
3599 University Blvd, Jacksonville, FL
32216, United States
Hours
Reviews
4.2
264 reviews
5 stars
200
4 stars
11
3 stars
6
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the compassionate and professional care provided by the staff, highlighting significant improvements in their loved ones' conditions.
Staff Performance
While several reviews commended individual staff members for their dedication and support, there were also complaints about rudeness and unprofessional behavior from some staff.
Communication Issues
Numerous customers expressed frustration with poor communication regarding discharge processes and coordination of care, particularly with case managers and insurance matters.
Facility Cleanliness
The facility was generally described as clean and well-maintained, contributing positively to the overall experience.
Cafeteria Quality
Several reviews criticized the quality of food and service in the cafeteria, indicating a need for improvement in this area.
- EMElyse Leslie MeadeDec 24, 20251.0AWFUL PLACE! My mom was mistreated after heart surgery. No assistance at all! The new place is even worse!
- OOOMNov 20, 20255.0Very nice people. Very helpful. Clean facility. The people at Brooks are caring and they are focused on your well-being at all times.
- RFRon FOct 29, 20255.05++ highly recommend the brain injury dept. The care for my mom at all levels was fantastic. The improvement was incredible. The staff had time to listen and care. Could not recommend a better place
- MCMaria CaballeroOct 25, 20255.0We are very grateful, my son Dayngel Fernandez and me, his mom, with all the staff of nurses, assistants and therapists we want to name many of them specially : Ruth Ann, Jose, Thalia, Gigi, Georgette, Tamara, Abigail,Becca, Ashley, Frank,Lauren,, Deanne, Joshua, Ernest and some more we do not remember the names very well, you all are so professional, hard workers, polite , and very human that we do not have words to express the kindness of what you do. Thanks, Thanks and Thanks from the bottom of our hearts
- MBMarc BOct 23, 20251.0The Rehab operation is Outstanding. Thank you Brooks. Unfortunately the Cafeteria & the Cafeteria Staff is so Poor with the Quality of Food the Cooks need a Complete Overhaul on the Standards that they Exhibit. Unfortunately you can’t good a Good Breakfast or a good Sandwich, precooked burgers, the Cooking Staff is RUDE !! Especially the Cook that has been there way Too long He displays Poor customer service. We rather eat someplace else’s before having to Deal with his RUDENESS & the Poor Quality of food he provides. No thanks. Please keep up the Great Job with all your Rehab that your team provides. The Rehabilitation is the BEST!!! Cafeteria staff & Food AWFUL!
Frequently Asked Questions About Brooks Rehabilitation Hospital - University Campus
What types of rehabilitation services does Brooks Rehabilitation Hospital - University Campus provide?
Brooks Rehabilitation Hospital offers rehabilitation for stroke, spinal cord injury, brain injury, pain, pediatrics, and general medical conditions, supported by CARF accreditation.
What are the operating hours of Brooks Rehabilitation Hospital - University Campus?
The hospital is open 24 hours a day, seven days a week, ensuring continuous care for patients.
Where is Brooks Rehabilitation Hospital - University Campus located?
It is located at 3599 University Blvd, Jacksonville, FL 32216, USA, near the intersection of Beach and University Blvd.
How can I contact Brooks Rehabilitation Hospital - University Campus by phone?
You can reach them at +1 904-345-7600 for any inquiries or appointments.
Is Brooks Rehabilitation Hospital - University Campus accredited for its rehabilitation programs?
Yes, the hospital is CARF-accredited in stroke, spinal cord injury, brain injury, pain, pediatrics, and general medical rehabilitation, which reflects high-quality outcomes.
What nearby medical specialists can I find around Brooks Rehabilitation Hospital - University Campus?
Nearby, there are various specialists including Dr. Arundathi Rao (surgeon and weight loss center), Kenneth Ngo (family practice), CardioHealth, and several other doctors and surgeons offering comprehensive care.
Are there other rehabilitation or medical facilities close to Brooks Rehabilitation Hospital - University Campus?
Yes, nearby facilities include Brooks Rehabilitation Outpatient Clinic - Neuro Recovery Center and other hospitals such as Memorial Express Care and HCA Florida Memorial Hospital Emergency Room.
What nearby amenities are available if I visit Brooks Rehabilitation Hospital - University Campus?
Visitors can find nearby amenities like Walgreens for pharmacy needs, Dunkin' for coffee and bakery items, and KFC for quick meals.
Can I find educational institutions near Brooks Rehabilitation Hospital - University Campus?
Yes, the Brooks Institute of Higher Learning, a college and university campus, is nearby, offering educational opportunities in the area.
How can nearby transit or landmarks help me locate Brooks Rehabilitation Hospital - University Campus?
The hospital is located near the intersection of Beach Blvd and University Blvd, close to Walgreens, making it easily findable when navigating the area.