Brookdale Mandarin Central

4.7
31 reviews

About

Alzheimer's CareNursing HomeAssisted Living Facility
Imagine your life enhanced with interesting people, a place where wellness is a reality, not a dream. A life full of wisdom to understand the power of a redefined independence at all stages of life with family and friends. A place where you choose not to just age well, but live well. Our staff is available 24 hours a day/7 days a week to be alerted to an emergency. Specializing in memory care for Alzheimer’s and dementia. We're here to help you through the uncertainty of what's next and provide assistance during the journey.

Location

Brookdale Mandarin Central
10875 Old Saint Augustine Road, Jacksonville, FL
32257, United States

Hours

Reviews

4.7
31 reviews
5 stars
27
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1 star
1
  • CT
    Camille Tate
    Nov 4, 2025
    3.0
    My mother was a resident at Brookdale Mandarin Central for just over one year. She had dementia and needed help with medications. The place was okay most everyone was friendly but the issue that I had was that the AC in her room never functioned properly did not really put out cold air. Did complain about it they never really fixed the issue. Also the water in her kitchen area was a big problem as well that was never really fixed either. Other issues that I had was that they required us to provided them with gift cards for her to go on the bus for outings. They said it was for when they went to eat that they would use the gift card to pay, well that was not true as they did not take her out to eat for lunch and if they did she paid on her own Credit card. She did go the library and out for shopping and I think that they charged her for the bus rides! So, just to let everyone know be prepared for them to ask you to purchase gift cards for your love ones and make sure it goes to where they say as I did not see that. Other things is with dementia they lose their appetite as they start to lose weight. I think that they need to be more aware of the eating habits of their residents and follow up with family! They did not do this and she passed away just recently from not eating. I think if they would have informed us could have gotten her some appetite stimulant and she might have lived a little longer.
  • DK
    Doug Kerrigan
    Aug 21, 2025
    5.0
    The staff at Brookdale have been absolutely wonderful in caring for my grandmother. They go above and beyond to make sure she feels safe, comfortable, and respected every day. The team is patient, attentive, and truly takes the time to connect with her, which gives our whole family peace of mind. It’s clear they genuinely care about the residents, and we’re so grateful to have her in such a supportive environment.
  • PB
    Phillip Brown
    Jun 25, 2025
    5.0
    Marice is a tremendous help! She provided excellent customer service, took her time with us, and showed that she really managed our needs.
  • AR
    Andrew Rogers
    Aug 18, 2018
    5.0
    The ED is amazing, activities are always going on-they are engaging, purposeful and person centered, dining services-always multiple choices available and the chef can cook! Clinical services is on point and I would 100% feel confident with my loved one living there!

Frequently Asked Questions About Brookdale Mandarin Central

What is the main focus of Brookdale Mandarin Central's care services?

Brookdale Mandarin Central specializes in memory care for Alzheimer's and dementia and offers services including assisted living, skilled nursing, therapy, hospice, and health and wellness programs.

Where is Brookdale Mandarin Central located?

Brookdale Mandarin Central is located at 10875 Old Saint Augustine Road, Jacksonville, FL 32257, USA.