Staff members, particularly Chad, Kendra, and Bryan, received high praise for their exceptional customer service, patience, and willingness to help customers find the right products.
Product Knowledge
Employees demonstrated extensive knowledge about medical equipment, providing thorough explanations and assistance with product selection and usage.
Delivery Experience
Customers reported positive experiences with timely and professional delivery services, with staff ensuring proper setup and instructions for use.
Store Environment
The store was noted for being clean, well-organized, and well-stocked with a variety of medical supplies.
Problem Resolution
Staff were proactive in resolving issues, such as fixing equipment quickly and accommodating urgent requests.
RK
Renai Keairns
Nov 16, 2025
5.0
Chad and Kendra went way above to help me.
I had left my C Pap mask at my home in Ky and was in Florida waiting to get on a cruise ship.
They were awesome!!
I was able to sleep thanks to them!!! And do was my husband 😎
Renai Keairns
AC
Andrea Carriere
Nov 10, 2025
5.0
Chad helped us with everything. Showed us how all the oxygen machines worked and what was good for our situation.
DM
Dick Maltby
Oct 31, 2025
5.0
Had great person helping identify our tequirements and filling them.
MR
Mairin R
Oct 18, 2025
5.0
I had no idea what to expect when coming in the store & didn’t know exactly what I was looking for. Chad was beyond kind, patient, & helpful with coming up with options to let me try—even bringing options from the back of the store. I’m very grateful for the way I was treated & that he was so helpful with finding what would work for me.
CF
Carol Feuerstein
Oct 11, 2025
5.0
We came in to have Joan's walker fixed and it only took him minutes to do. His customer service and kindness are exemplary. Thank you!
We ended up buying a lift chair from Chad also - continuing our 5 star customer service experience. Two days later we had another five star experience with Bryan who managed to get the delivery done late in the day while family was still present to help. He was extremely knowledgeable about the chair making sure that Joan understood exactly how to use the chair, all of his benefits and how not to damage the chair. Thank you so much Bryan!! Medical Department store staff are the best.
Frequently Asked Questions About Medical Department Stores
What types of products does Medical Department Stores offer?
Medical Department Stores offers home medical equipment and supplies, including mobility equipment, oxygen equipment, hospital supplies, and wheelchair services such as rental and repair.
Where is Medical Department Stores located?
It is located at 8595 College Parkway, Fort Myers, FL 33919, USA.
What are the store hours for Medical Department Stores?
The store is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I contact Medical Department Stores?
You can call them at +1 239-482-6111 or email fortmyers@medicaldepartmentstore.com.
Does Medical Department Stores have a website for more information?
Yes, their website is https://www.medicaldepartmentstore.com/ where you can find more details or contact them.
Are there nearby places to visit or shop around Medical Department Stores?
Yes, nearby you can visit College Plaza Shopping Center for various shops and Sprouts Farmers Market for groceries and bakery needs.
What dining options are near Medical Department Stores for a meal or snack?
Nearby dining options include Lobster Rolls and Lobster Rolls No. 1 for seafood, Smoothie King for smoothies, Starbucks for coffee, and Mama Rita’s for a restaurant experience.
Are there any nearby beauty or spa services near Medical Department Stores?
Yes, customers can visit Tipsy Nail Bar College Pkwy, IMAGE Studios Salon Suites, Topline Nails, Famous Fades, Hair Venting By Lizbet, and Moxie. Salon & Spa for beauty and spa services.
Does Medical Department Stores offer wheelchair rental and repair services?
Yes, they provide wheelchair rental and repair services to meet mobility needs.
What timezone is Medical Department Stores located in?
Medical Department Stores is in the America/New_York timezone.