Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the staff for being friendly, professional, and caring, particularly highlighting individuals like Matt at the front desk.
Wait Times
Several reviews mentioned long wait times, with some customers experiencing waits of over two hours, even with appointments.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a comfortable environment.
Customer Service Issues
Some customers reported poor experiences related to customer service, including unhelpful staff and miscommunication regarding appointments.
DS
dennis sperl
1 day ago
1.0
Been here 4.5 hours for DOT physical. Still waiting for Dr.
HORRIBLE. Driving 30 plus years. Many physicals. NEVER taken more than a couple hours.
AA
Amy
1 day ago
1.0
My visit felt unnecessarily drawn out and uncomfortable. I felt judged based on my medical information, and the tone, looks, and overall demeanor from the nurses and examiner made me feel uneasy rather than cared for. The process felt inefficient and lacking compassion, which is disappointing in a healthcare setting where patients should feel respected.
I do want to acknowledge one front office staff member who was polite, friendly, and helpful, which I appreciated. Unfortunately, that one positive interaction didn’t outweigh the overall experience.
MD
Michael Diario
Jan 6, 2026
1.0
Appointment at 11 got there 10.40 12 .pm not seen yet had to ask and staff asked if I want to reschedule maybe at CK in should have said running late not after waiting over a hr there for WTC first responder test never come here again
TE
Tikerria Edison
Dec 22, 2025
1.0
I arrived at 10am for a physical. I was not taken to the back until 3:30pm! There was only one staff member doing physicals while everyone else sat around.
I was instructed not to eat 12 hours prior to 10am! So I was 15 hours in without food!
Staff was not helpful nor considerate of the inconvenience they costed.
I was told to contact the other office and when I did I received an answer stating there was no one in office who spoke English! This is absurd to not have one employee who speaks English!
When I told the staff members at the current office I was in, they laughed.
If it was my choice I would never visit here again nor recommend anyone to the offices!
0 stars! Need to be shut down or under new management!
HR
Honest Reviewer
Dec 17, 2025
1.0
If I could give Zero stars i would. Im not going to talk about when I got injured which is another story. But, The doctor's are Old and rude and misinformed. I paid 140$ for a DOT exam and they couldn’t pass me because i had an injury on file. (Fine) The front desk staff said give him a refund and the doctor said NO he has a credit for when he clears. I came back now that Im clear for DOT and they said i don't have a credit. The bleach Blond Heavy set and the brown short haired heavy set with glasses and the old shakey Doctor need to retire and stop treating patients like objects. They are argumentative misinformed and miserable. Go to Cora physical therapy this place deliberately works against you. The Blond with the arm tattoos is solid and knows her shit. Poor dude in the front desk with the glasses is understanding but still couldn’t help.I been on the phone with corporate for more than an a hour and they basically keep transferring me.lets see if i can get my money back. SMH 🤦 140$ taken from me. Perfect, 8 days before Christmas.🎅🏻 shame on everyone affiliated.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
It is located at 4429 Cleveland Avenue, Suite 110, Fort Myers, FL 33901, USA.
What are the operating hours for Concentra Urgent Care?
Concentra is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. Holiday hours vary, with some days closed and others having reduced hours.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Concentra Urgent Care offer services in multiple languages?
Services are offered in English.
How can employers set up an account with Concentra?
Employers can set up an account by visiting Concentra's consultation campaign page through the featured message URL.
What are some nearby stores and services where I can shop or dine before or after visiting Concentra?
Nearby places include Big Lots and Marshalls Department Store for shopping, and restaurants like Ginza (Japanese), China Buffet, Birdie's Pizza, Hooters, Iguana Mia (Mexican), and Hook's Catch for dining options.
Are there any fitness or wellness centers close to Concentra Urgent Care?
Yes, Redline Athletics Ft. Myers is nearby for fitness training, and Ocean Nails Spa and Bruce Todd Salon offer beauty and wellness services.
Where can I get pet care services near Concentra?
Dogtopia of Fort Myers offers pet daycare, boarding, and spa services close to Concentra Urgent Care.
What associations is Concentra Urgent Care affiliated with?
Concentra is affiliated with the Urgent Care Association of America.