Concentra Urgent Care

4.2
144 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Location

Concentra Urgent Care
16200 Parallel Drive, Fort Myers, FL
33913, United States

Hours

Reviews

4.2
144 reviews
5 stars
106
4 stars
7
3 stars
4
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Many customers praised the friendliness and professionalism of the staff, particularly in physical therapy and medical assistance.

Front Office Issues

Several reviews highlighted dissatisfaction with the front office staff, citing rudeness and unprofessional behavior.

Wait Times

Customers frequently reported long wait times for appointments, with some expressing frustration over delays.

Cleanliness and Environment

The facility received positive remarks for being clean and well-organized, contributing to a pleasant experience.

Mixed Experiences with Care

While many appreciated the care received, some expressed concerns about the quality of medical assessments and communication from doctors.
  • VD
    Vincent Deluca
    Nov 17, 2025
    1.0
    Workers and Drs super friendly but the experience was terrible because of the wait and unprepared medical info. 3 hrs inside for ekg, Blood, breathing test and chest xray. I normally get this done in around forty minutes the most.
  • CL
    Cynthia Lee
    Nov 17, 2025
    1.0
    I went to therapy 2 there and I feel worse now then when I started. I have tingling and numbing in both of my hands and I am having migraines due to the is pressure in the bottom of my neck and my should still hurts to raise it and all the doctor say is it is a pulled muscle. Sorry I disagree
  • MW
    Maurice Wade
    Nov 10, 2025
    5.0
    Miss Leslie & JT were awesome! Couldn’t have asked for 2 better people in the physical therapy department. If I were in charge I’d give them both a bump in pay for their wonderful attitudes & professionalism! God Bless em Both🙏🏾
  • EC
    Erica Czapla
    Nov 10, 2025
    5.0
    Everyone at this location was so friendly. I was greeted with a smile and the process was smooth. They definitely care about customer service. Thank you!
  • BB
    bennie baxter
    Oct 22, 2025
    2.0
    Very slow. Took 3 hours for simple employee physical and UDS. Disclosing health info and names of patients at desk is ….a big no no. Did they do it…yes. And also called and told someone how short staffed they are……etc. totally unprofessional 100%. No name tag on tech. Don’t introduce herself. Told me I have hypertension. Uh, how can you diagnosis that off one BP reading with a slightly elevated systolic? No personal interaction. No hand washing. Found a tray table top that had blood on it so I threw in trash in case they tried to use on me. Guy who drew my blood didn’t pay any attention to a request I made. Acted arrogant honestly. MD was lackluster with flat affect. Also no handwashing. Seemed disinterested in being there honestly. After she was done she said your done and left the room. No hand washing again. No thanks, goodbye…nothing. I’ve been in healthcare for 25 years and this is possibly the worst clinic I’ve been to for a pre employment screening. Save your self time and money and don’t come here for quality care, esp for the prices they charge patients.

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the operating hours of Concentra Urgent Care?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.