Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.2
155 reviews
5 stars
114
4 stars
7
3 stars
4
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff attitude is mixed; while many customers praised the friendliness and professionalism of the staff, several reviews highlighted instances of rudeness and unprofessional behavior, particularly from receptionists.
Wait Times
Numerous reviews mentioned long wait times, with some customers experiencing waits of up to three hours for services that should have been quicker.
Service Quality
Overall service quality received positive remarks, with many customers appreciating the thoroughness and professionalism of medical staff, particularly in physical therapy.
Facility Cleanliness
The facility is generally described as clean and well-organized, contributing positively to the customer experience.
Customer Experience
While many customers reported pleasant experiences and quick service, there were notable complaints about disorganization and communication issues, particularly regarding appointment scheduling and follow-up.
- EEelenarice51 day ago5.0The receptionist was very pleasant as well as the nurse. The doctor was amazing. Very please coming to see them
- MJMichelle Johnson1 day ago1.0Must be super stressful when the nurse has to pop out for a smoke right in front of the door and then doesn’t have time to do anything except throw her ciggy butt on the ground. Refreshing to see a medical facility that stays away from all those strict no smoking policies generally enforced nowadays. :-/
- FMfleuridor ernst mike1 day ago5.0Cette institution mérite vraiment le cinq étoiles, c’est employés sont vraiment professionnel et gentille.
- BBBea1 day ago1.0Second time I've been to this facility and the same thing happened. I'm taken back to exam room, I wait and they forget I'm in the exam room. Both times it's because the staff is gossiping at the nurses station. I waited 2 HOURS last time. This time after 45 minutes I walked out because I thought there is no way the same thing happened. Sure enough, they were sitting there talking and were surprised I was still there. No apology either of course. Will be last time I go there
- NANeal AbrahamDec 23, 20251.0Waited 3 hours for blood work and urine Staff is bitchy and rude. My wife and I were terrified and got zero support. On top of they are terrible about getting blood drawn. See photos.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 16200 Parallel Drive, Suite 1, Fort Myers, FL 33913, USA.
Which payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Are there any holidays when Concentra Urgent Care is closed?
Concentra Urgent Care is closed on November 27, 2025, and December 25, 2025, as observed holidays.
What nearby dining options are available near Concentra Urgent Care?
Nearby dining options include Beau's BBQ, Addison's on the Go, Backyard Social, Arepa Express SWFL, The Great Foodini’s Mobile Bistro, Gyros2Go, BurgerFi, Panda Express, and Pei Wei Asian Kitchen, offering a variety of cuisines for customers to enjoy before or after their visit.
What parking and transportation options are near Concentra Urgent Care?
Nearby parking and transportation options include RSW ParkSmart, Fox Rent A Car, Drive 'n Fly Out shuttle service, Executive Valet, and Ft Myers Airport Parking, facilitating convenient access to Concentra Urgent Care for customers.
Are there any nearby hotels for visitors coming to Concentra Urgent Care?
Yes, nearby hotels include Hilton Garden Inn Fort Myers Airport/FGCU and Homewood Suites by Hilton Fort Myers Airport/FGCU, ideal for customers who may be traveling or need accommodation during their visit.