Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers praised the friendliness and professionalism of the staff, particularly in physical therapy and medical assistance.
Front Office Issues
Several reviews highlighted dissatisfaction with the front office staff, citing rudeness and unprofessional behavior.
Wait Times
Customers frequently reported long wait times for appointments, with some expressing frustration over delays.
Cleanliness and Environment
The facility received positive remarks for being clean and well-organized, contributing to a pleasant experience.
Mixed Experiences with Care
While many appreciated the care received, some expressed concerns about the quality of medical assessments and communication from doctors.
VD
Vincent Deluca
Nov 17, 2025
1.0
Workers and Drs super friendly but the experience was terrible because of the wait and unprepared medical info. 3 hrs inside for ekg, Blood, breathing test and chest xray. I normally get this done in around forty minutes the most.
CL
Cynthia Lee
Nov 17, 2025
1.0
I went to therapy 2 there and I feel worse now then when I started. I have tingling and numbing in both of my hands and I am having migraines due to the is pressure in the bottom of my neck and my should still hurts to raise it and all the doctor say is it is a pulled muscle. Sorry I disagree
MW
Maurice Wade
Nov 10, 2025
5.0
Miss Leslie & JT were awesome! Couldn’t have asked for 2 better people in the physical therapy department. If I were in charge I’d give them both a bump in pay for their wonderful attitudes & professionalism! God Bless em Both🙏🏾
EC
Erica Czapla
Nov 10, 2025
5.0
Everyone at this location was so friendly. I was greeted with a smile and the process was smooth. They definitely care about customer service. Thank you!
BB
bennie baxter
Oct 22, 2025
2.0
Very slow. Took 3 hours for simple employee physical and UDS.
Disclosing health info and names of patients at desk is ….a big no no. Did they do it…yes. And also called and told someone how short staffed they are……etc. totally unprofessional 100%.
No name tag on tech. Don’t introduce herself. Told me I have hypertension. Uh, how can you diagnosis that off one BP reading with a slightly elevated systolic? No personal interaction. No hand washing.
Found a tray table top that had blood on it so I threw in trash in case they tried to use on me. Guy who drew my blood didn’t pay any attention to a request I made. Acted arrogant honestly.
MD was lackluster with flat affect. Also no handwashing. Seemed disinterested in being there honestly. After she was done she said your done and left the room. No hand washing again. No thanks, goodbye…nothing.
I’ve been in healthcare for 25 years and this is possibly the worst clinic I’ve been to for a pre employment screening.
Save your self time and money and don’t come here for quality care, esp for the prices they charge patients.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 16200 Parallel Drive, Suite 1, Fort Myers, FL 33913, USA.
Which payment methods are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Is Concentra Urgent Care affiliated with any professional associations?
Yes, Concentra Urgent Care is affiliated with the Urgent Care Association of America.
Are there any holidays when Concentra Urgent Care is closed?
Concentra Urgent Care is closed on November 27, 2025, and December 25, 2025, as observed holidays.
What nearby dining options are available near Concentra Urgent Care?
Nearby dining options include Beau's BBQ, Addison's on the Go, Backyard Social, Arepa Express SWFL, The Great Foodini’s Mobile Bistro, Gyros2Go, BurgerFi, Panda Express, and Pei Wei Asian Kitchen, offering a variety of cuisines for customers to enjoy before or after their visit.
What parking and transportation options are near Concentra Urgent Care?
Nearby parking and transportation options include RSW ParkSmart, Fox Rent A Car, Drive 'n Fly Out shuttle service, Executive Valet, and Ft Myers Airport Parking, facilitating convenient access to Concentra Urgent Care for customers.
Are there any nearby hotels for visitors coming to Concentra Urgent Care?
Yes, nearby hotels include Hilton Garden Inn Fort Myers Airport/FGCU and Homewood Suites by Hilton Fort Myers Airport/FGCU, ideal for customers who may be traveling or need accommodation during their visit.