AudioNova Cape Coral is part of a nationwide chain of convenient neighborhood hearing care centers. We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.
Many customers praised the staff, particularly Olga and Bob, for their friendly, knowledgeable, and caring service.
Product Quality
Customers expressed high satisfaction with the hearing aids, noting significant improvements in their hearing ability.
Professionalism
Reviews highlighted the professionalism of the staff, with thorough explanations and personalized care during appointments.
Accessibility
Customers appreciated the quick service and flexibility in scheduling appointments, often receiving same-day assistance.
Negative Experiences
Some customers reported a decline in service quality after the transition to AudioNova, citing rude behavior and short staffing.
KB
Ken Buhr
Nov 7, 2025
1.0
This place used to be great, and the customer service was exceptional when they were Connect Hearing. Now that it's AudioNova, they are short staffed and quite rude. I gave them a few chances thinking maybe it was just a bad day but each time I go there it's the same rude behavior, like it's part of their company policy to be rude to customers. I even went to another location, and the service was equally bad if not worse. (Fort Myers and Cape Coral offices) I was with Connect Hearing for nearly 6 years but now I will find another company that wants my business.
DR
Denny Right
Aug 3, 2025
5.0
they are so friendly. their always ready to help me with anything .And I love the hearing aids
JP
J Pelf
Nov 17, 2022
5.0
Bob and Lisa both have been awesome to work with. I would highly recommend their group!
AT
Angie Tesoro
Oct 24, 2018
5.0
That Mr Bob helped me hear again. The whole office were very professional and absolutely the best!! Thank you Connect Hearing!!
DK
Dana Knox
Aug 15, 2017
5.0
The girls at Connect Hearing were so amazing. They both were so nice and professional and made me feel very comfortable. Patty and Denise are both helpful.