Business Details
About
Home Health Care Service
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey can improve your loved one's quality of life.
Location
Hours
Reviews
4.8
45 reviews
5 stars
43
4 stars0
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2 stars
1
1 star
1
- AGAmy GordonJul 22, 20255.0TheKey is a trusted home care agency that provides outstanding service to aging adult in the comfort of their own home.
- DVDru VaughnJul 22, 20255.0I originally engaged with The Key in Myrtle Beach, and LOVED the service we received, so when we were given the opportunity to reengage with The Key at this office in Florida, we were excited! The Team here EXCEEDED the expectations, did such wonderful things to support our family! This is such a caring group of people trying to, genuinely, take care of their clients, so kind really, just like the Myrtle office!
- MHMarie HollomanJul 18, 20255.0We are incredibly grateful to The Key Agency for the outstanding care they have provided for my mother-in-law. From the very beginning, their team demonstrated compassion, professionalism, and genuine dedication to her well-being. Every caregiver we've encountered has been not only skilled and reliable but also kind, patient, and attentive — truly going above and beyond. The peace of mind we feel knowing she's in such capable hands is priceless. The communication with the agency has always been clear and responsive, and they’ve been flexible in meeting our family’s evolving needs. It’s rare to find a service that combines such a high level of care with warmth and respect. Thank you, The Key, for treating our loved one like family. We couldn’t ask for better support.
- SSSteve SilverJul 7, 20251.0They send the WORSE unqualified people ever seen, they send sick aides to an Immunocompromised senior, they cancel Without notice, they attempted to swindle power of attorney over a senior to provide an aide, AVOID THIS SERVICE ** FRANCHISE ***
- DBdeborah barrientosApr 30, 20255.0Great staff to work with!!
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.
If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of care services does TheKey - Senior Home Care provide?
TheKey offers in-home care services including respite care, senior personal care, elder care, companionship, memory care, stroke recovery support, skilled nursing, and concierge nursing.
How can I contact TheKey - Senior Home Care for service inquiries?
You can contact TheKey by phone at +1 561-826-9282 or email careteam@thekey.com for service inquiries.
What are TheKey - Senior Home Care's hours of operation?
TheKey provides care services 24 hours a day, 7 days a week, including holidays and weekends, to ensure continuous support.
Is TheKey - Senior Home Care covered by long-term care insurance?
Coverage depends on your policy. TheKey is an approved provider with most major Long-Term Care insurance carriers and offers assistance navigating claims.
How does TheKey protect clients and caregivers against COVID-19?
They follow CDC guidelines and local safety protocols, provide PPE to caregivers, and most staff are fully vaccinated.
Where is TheKey - Senior Home Care located?
The office is located at 777 Yamato Rd., Suite 520, Boca Raton, FL 33487, USA.
What nearby public transportation can help me get to TheKey - Senior Home Care?
The Boca Raton Tri-Rail Station is nearby, providing convenient train access for clients and visitors to reach TheKey.
Are there any nearby places to eat near TheKey - Senior Home Care?
Yes, Boca Cafe and Deli as well as Boca Cafe & Catering are nearby, ideal for grabbing meals before or after appointments.
What are some nearby businesses relevant to healthcare or support services near TheKey?
TheKey Concierge Nursing formerly Expicare and Value Care At Home are nearby, offering complementary home health care services.
Does TheKey offer personalized care plans for clients?
Yes, TheKey creates personalized care plans collaboratively to best suit each client's unique needs and situation.