Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.8
284 reviews
5 stars
166
4 stars
30
3 stars
22
2 stars
11
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
The staff is frequently described as friendly, courteous, and professional, contributing to a positive experience for many customers.
Wait Times
Customers consistently report long wait times, often exceeding expectations for scheduled appointments, leading to frustration.
Facility Cleanliness
While some reviews mention cleanliness, there are also complaints about unsanitary conditions in examination rooms.
Customer Service Issues
There are mixed reviews regarding customer service, with some staff being described as unhelpful or rude, particularly at the front desk.
Overall Experience
Many customers express satisfaction with their overall experience, despite the challenges with wait times and some staff interactions.
- MTMonica TuckerNov 17, 20255.0I came to this place in 2007 and I was there all day , and now it has changed for the better , I was there less than a hour
- EEElda EcheverriaNov 17, 20255.0Gracias su atención fue muy amable me Isidro sentir q soy humana
- CHChad HessNov 10, 20255.0The staff was very friendly, eager to help me with all of my concerns. The waiting room was clean and had snacks. One of the nicest and friendliest places I have had to go to for a physical.
- VTVanessa ThompsonOct 28, 20255.0The people where very pleasant and friendly, Said every thing what was needed to be done and moved well with the process. The office was nice and clean.
- MQMargaret QueenOct 20, 20255.0My experience at Concentra was quite nice. Everyone was extremely courteous and patient with me. The nurses were thorough. Glad I went there.
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 7:30 AM to 5:30 PM.
Is Concentra Urgent Care open on weekends and holidays?
No, it is closed on Saturdays and Sundays, and also closed on certain holidays such as November 27, December 25, and January 1. It has reduced hours on December 24, open until 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 15 Omega Dr, Building K, Newark, Delaware, 19713, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Does Concentra Urgent Care have any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Can you name some nearby medical facilities where patients might seek additional care?
Nearby medical facilities include Delaware Foot and Ankle Group, Omega Medical Center, Pivot Occupational Health, and Delaware Imaging Network at Omega Professional Center.
What nearby services complement Concentra Urgent Care's occupational health offerings?
Nearby complementary services are physical therapy at Concentra Urgent Care itself, as well as specialized services like urology at Peter J Muench, cardiology at Alfieri Cardiology, and imaging services at Omega Imaging.
What nearby health and wellness centers are available for relaxation after a visit to Concentra Urgent Care?
Nearby wellness centers include Charmed Medispa, Alternative Therapy Massage and Spa Services, and Healing Therapy Massage & Wellness Center for massage, spa, and aesthetic services.