Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.9
295 reviews
5 stars
176
4 stars
30
3 stars
22
2 stars
11
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
Many reviews highlighted long wait times, often exceeding expectations, even for scheduled appointments.
Facility Cleanliness
The facility was frequently noted as clean and well-maintained, contributing to a positive experience.
Customer Service Issues
Some customers reported negative experiences with front desk staff, citing unfriendliness and poor communication.
- TCTamika CrosellDec 29, 20254.0The staff were friendly and more than happy to answer any questions I had. The visit went well,no stress.
- SSSekeaDec 16, 20255.0I had a very positive experience. From the check in staff to the nice woman who did the drug screen.
- KJKevin JonesDec 15, 20255.0Always pleasant and professional staff
- JAJt AmatoDec 9, 20255.0Staff was wonderful, even at times when they are very busy. I enjoyed the professionalism and feeling welcomed. Thank you
- RSRoosevelt SandersDec 8, 20255.0Excellent service and the staff is very nice ☺️
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care offer?
Concentra Urgent Care provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the operating hours of Concentra Urgent Care on weekdays?
Concentra Urgent Care is open Monday through Friday from 7:30 AM to 5:30 PM.
Is Concentra Urgent Care open on weekends and holidays?
No, it is closed on Saturdays and Sundays, and also closed on certain holidays such as November 27, December 25, and January 1. It has reduced hours on December 24, open until 3:00 PM.
Where is Concentra Urgent Care located?
It is located at 15 Omega Dr, Building K, Newark, Delaware, 19713, USA.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Does Concentra Urgent Care have any professional associations?
Yes, it is associated with the Urgent Care Association of America.
Can you name some nearby medical facilities where patients might seek additional care?
Nearby medical facilities include Delaware Foot and Ankle Group, Omega Medical Center, Pivot Occupational Health, and Delaware Imaging Network at Omega Professional Center.
What nearby services complement Concentra Urgent Care's occupational health offerings?
Nearby complementary services are physical therapy at Concentra Urgent Care itself, as well as specialized services like urology at Peter J Muench, cardiology at Alfieri Cardiology, and imaging services at Omega Imaging.
What nearby health and wellness centers are available for relaxation after a visit to Concentra Urgent Care?
Nearby wellness centers include Charmed Medispa, Alternative Therapy Massage and Spa Services, and Healing Therapy Massage & Wellness Center for massage, spa, and aesthetic services.