Business Details
About
Reproductive Health ClinicAbortion ClinicPlanned Parenthood
Visit the Planned Parenthood health center in Washington, DC for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Location
Planned Parenthood - Carol Whitehill Moses Center
1225 4th St. NE, Washington, DC
20002, United States
Hours
Reviews
3.1
226 reviews
5 stars
107
4 stars
7
3 stars
7
2 stars
16
1 star
89
What are people saying?
AI-generated from recent customer reviews
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding several hours, leading to frustration among patients.
Staff Attitude
Feedback on staff varied, with some praising their kindness and professionalism, while others reported rudeness and a lack of empathy.
Communication Issues
Many customers expressed dissatisfaction with poor communication regarding wait times, billing, and appointment scheduling.
Facility Cleanliness
The facility was frequently noted as clean and well-maintained, contributing positively to some patients' experiences.
Billing Concerns
Several reviews mentioned unexpected charges and issues with insurance coverage, leading to frustration and dissatisfaction.
- JJJillianJan 2, 20261.0I’ve lived in several states in the US and have been going to planned parenthood since I was 16yrs old and I have to say this particular branch is by far the worst. My review is about how they show lack of care or concern when it comes to wait times or inflaming their patients new policies that have been put in place. I have never had a good experience at this location and have often been ignored or lied to about wait times (waiting up to two hours when promised 20 minutes) and complete disregard to providing alternatives to care needed. The people who work there are arrogant and unfriendly (behind the desk after check in. I cannot say that about the door person as they have been lovely). In the current state of our healthcare I would have thought planned parenthood would be more proactive in seeking resources and alternatives to woman’s healthcare. I’m extremely disappointed.
- JDJazmin DouglassDec 31, 20251.0Horrible experience. My friend had a procedure scheduled for 9:40 AM and was not finished until 3:00 PM — completely unacceptable. The procedure itself was only 10 minutes, with an estimated 15-minute recovery, yet she was left waiting for hours with little to no communication from staff. No one explained why the delay was happening, how much longer it would be, or what was going on. Being ignored while sitting in a medical facility for that long is frustrating, stressful, and unprofessional. Patients deserve transparency and basic respect for their time. If you’re considering this clinic, be prepared for extreme delays and poor communication. Do not go to this facility.
- MTMadeleine ThompsonDec 29, 20255.0Had an IUD placed today and the experience was so easy and basically painless. Booked an appointment the day before, had a short wait time when I got there, procedure probably took 10 minutes, and the staff were incredible! I was so nervous beforehand but the experience could not have been better!
- MMMelDec 26, 20255.0The reviews got me nervous to visit. But I’m glad I went through with my appointment, staff were transparent and so so helpful. I felt so lucky to get the staff who helped me along the way. Thank you.
- MVMonica VenturaNov 24, 20251.0Please avoid this place ,Getting inside is like getting into jail. Doors are locked. Two guys who sit there without any interest. I called my insurance to set up this office for my primary doctor and than I called them to make an appointment but when I get to the place they make me wait like 20 minutes just to tell me I need a referral so they can see me terrible place please avoid this place
Frequently Asked Questions About Planned Parenthood - Carol Whitehill Moses Center
What services does Planned Parenthood - Carol Whitehill Moses Center offer?
The center provides emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Where is Planned Parenthood - Carol Whitehill Moses Center located?
It is located at 1225 4th St. NE, Washington, DC 20002, US.
What are the operating hours of the Planned Parenthood - Carol Whitehill Moses Center?
Monday through Saturday from 8:00 AM to between 4:30 PM and 6:30 PM depending on the day; the center is closed on Sundays.
Is the clinic open on major holidays?
No, the clinic is closed on several major holidays including November 27, December 24, January 1, and others as noted in their holiday schedule.
How can I contact Planned Parenthood - Carol Whitehill Moses Center?
You can call them at +1 202-347-8512.
Where can I find more information or book an appointment at this center?
Visit their website at https://www.plannedparenthood.org/health-center/district-of-columbia/washington/20002/carol-whitehill-moses-center-4221-90230 for more information or to book an appointment.
What nearby public school options are available for families visiting the area around the center?
Two Rivers Public Charter School, which serves elementary through high school levels, is located nearby and may be of interest to families in the area.
Are there any nearby parks or outdoor attractions to visit near the clinic?
Yes, Cherry Blossoms vs Pink Magnolias park is close by, offering a pleasant outdoor space to enjoy before or after your visit.
What nearby transportation or accommodation options are available for visitors?
WhyHotel by Placemakr, Union Market is a nearby hotel offering convenient accommodations for visitors to the area.
Are there convenient places nearby to grab coffee or snacks around the Health Center?
Yes, Starbucks and YELLOW cafe are nearby, offering coffee and snacks for visitors.