Visit the Planned Parenthood health center in Washington, DC for emergency contraception (morning after pill), abortion, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
While many customers praised the staff for being friendly, caring, and professional, there were also reports of rudeness and unprofessional behavior from some employees.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding several hours, which caused significant frustration among patients.
Facility Cleanliness
The facility received positive remarks for being clean and well-maintained, contributing to a comfortable environment for patients.
Communication Issues
Patients expressed dissatisfaction with the clinic's communication, particularly regarding appointment confirmations, billing transparency, and responsiveness to inquiries.
Patient Care
Overall, many patients felt that the care provided was compassionate and thorough, although some reported feeling dismissed or not adequately listened to by certain providers.
AS
ARIA SPENCE
Oct 15, 2025
1.0
ANSWERING AND PRETENDING THAT THEY CANNOT HEAR. “I’m sorry? Hello?” Unacceptable. 11:22 AM it’s a recorded line and I don’t press mute.
SL
Stephanie Lopez
Sep 18, 2025
5.0
I’m so happy to share that this location has helpful and caring staff members , I wanted to take the opportunity to acknowledge specifically Ms. Nereida , Ms. Monisha and Ms. Makaiha for putting all their efforts to help my sister during her visit here . They have made this experience comforting for my sister especially in a time of sensitivity . We highly recommend people to come to this location if you’re seeking medical services or support!
PK
P K
Sep 13, 2025
2.0
Initially, you find yourself waiting idly while staff in the back area engage in laughter and conversation, seemingly unconcerned with their tasks. It often takes at least 30 minutes for them to call your name. When they do, names are called in groups from the front to the back, resulting in an additional four-hour wait before you are finally invited to the back to be seen !
BB
Bri
Aug 29, 2025
5.0
My visit went great today. Parking sucked but I also don't know if they have their own. The facility was really nice, new , and clean.The staff was really nice and informative and made sure I was completely comfortable and all my questions were answered. I would highly recommend. I would highly recommend
MU
Malik Utley
Aug 28, 2025
1.0
This is from my 1 annd only experience at parent planhood dc, they are very nasty and unwelcoming to men, not all the nurses but majority have a strong hate for men and it’s very apparent from how they speak to you and the lack of respect they have for the people coming to provide their partner/friend with support. I highly recommend and strongly urge you on sending her with a female friend or picking her up after the procedure.
Frequently Asked Questions About Planned Parenthood - Carol Whitehill Moses Center
What services does Planned Parenthood - Carol Whitehill Moses Center offer?
The center provides emergency contraception, abortion services, pregnancy testing, STD treatment, birth control, and sexual and reproductive health care.
Where is Planned Parenthood - Carol Whitehill Moses Center located?
It is located at 1225 4th St. NE, Washington, DC 20002, US.
What are the operating hours of the Planned Parenthood - Carol Whitehill Moses Center?
Monday through Saturday from 8:00 AM to between 4:30 PM and 6:30 PM depending on the day; the center is closed on Sundays.
Is the clinic open on major holidays?
No, the clinic is closed on several major holidays including November 27, December 24, January 1, and others as noted in their holiday schedule.
How can I contact Planned Parenthood - Carol Whitehill Moses Center?
You can call them at +1 202-347-8512.
Where can I find more information or book an appointment at this center?
Visit their website at https://www.plannedparenthood.org/health-center/district-of-columbia/washington/20002/carol-whitehill-moses-center-4221-90230 for more information or to book an appointment.
What nearby public school options are available for families visiting the area around the center?
Two Rivers Public Charter School, which serves elementary through high school levels, is located nearby and may be of interest to families in the area.
Are there any nearby parks or outdoor attractions to visit near the clinic?
Yes, Cherry Blossoms vs Pink Magnolias park is close by, offering a pleasant outdoor space to enjoy before or after your visit.
What nearby transportation or accommodation options are available for visitors?
WhyHotel by Placemakr, Union Market is a nearby hotel offering convenient accommodations for visitors to the area.
Are there convenient places nearby to grab coffee or snacks around the Health Center?
Yes, Starbucks and YELLOW cafe are nearby, offering coffee and snacks for visitors.