Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Many customers reported excessively long wait times, often exceeding two hours, even with appointments.
Staff Professionalism
While some staff members were praised for their friendliness and professionalism, others were criticized for being rude or unhelpful.
Facility Cleanliness
Several reviews mentioned cleanliness issues, particularly in the waiting area and bathrooms.
Customer Service
Overall, customer service experiences varied, with some praising the staff's kindness while others noted poor communication and lack of support.
Efficiency
Some customers experienced quick service, particularly for drug tests and physicals, but this was inconsistent across visits.
JD
Jose Diaz
Nov 17, 2025
5.0
Very nice people, the process was very simple and on time all done in few hours
ME
Megan E
Nov 14, 2025
1.0
If someone tells you to go to hell then go here. This was the SLOWEST urgent care/testing center for getting a physical and TB testing. Overall even if you have an appointment with them. Except to be there for 3hrs with wait times an hour and half.
The front desk staff was pleasant probably because they know you’re gonna hate your time there.
But that’ll all just except to be there all day
AL
Albert Lucky
Nov 7, 2025
5.0
I want thank this office for such professional service. There were a few people waiting to be seen when I arrived, but in no time I was called for testing.
The front desk was super helpful, and I was in and out in 12 minutes.
My experience at the Windsor/Day Hill Office was superb! THANKS ✝️ 😊
SB
Sam Bessette
Oct 29, 2025
1.0
Disrespectfully slow, waited two hours for an appointment, and another 30 minutes after the appointment to get the paperwork from it
JH
John Hart
Oct 28, 2025
5.0
Clean facilities excellent patient care and a very knowledgeable staff Thank you for treating people like people instead of numbers
Frequently Asked Questions About Concentra Urgent Care
What types of health services does Concentra Urgent Care in Windsor, CT provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
What are the regular operating hours for Concentra Urgent Care in Windsor?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on major holidays such as November 27, 2025; December 25, 2025; and January 1, 2026. It has reduced hours on December 24, 2025, staying open from 8:00 AM to 3:00 PM.
What languages are spoken at Concentra Urgent Care in Windsor?
English is the primary language spoken at Concentra Urgent Care.
What payment methods does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
Yes, Concentra Urgent Care has restrooms that are wheelchair accessible.
Where is Concentra Urgent Care located in Windsor, CT?
It is located at 1080 Day Hill Road, Windsor, CT 06095, United States.
What nearby medical specialists can I visit along with Concentra Urgent Care?
Near Concentra Urgent Care, you can find Connecticut Endodontic Associates for dental care, Powell Mental Health for counseling services, and Primary Eye Care Center for optometry and eyewear needs.
Are there rehabilitation or physical therapy centers close to Concentra Urgent Care?
Yes, Hartford Healthcare Rehabilitation Network and Chiropractic Care of Windsor are nearby locations offering physical therapy and rehabilitation services.
What family-friendly and educational facilities are near Concentra Urgent Care?
Nearby you can find BrightPath Windsor West Child Care Center, Educational Playcare Windsor West, and Windsor Ninja Academy, which offer childcare and active life activities for families.