Concentra Urgent Care

3.8
910 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Concentra Urgent Care
1080 Day Hill Road, Windsor, CT
06095, United States

Hours

Reviews

3.8
910 reviews
5 stars
535
4 stars
93
3 stars
48
2 stars
46
1 star
188

What are people saying?

AI-generated from recent customer reviews

Wait Times

Many customers reported excessively long wait times, often exceeding two hours, even with appointments.

Staff Professionalism

While some staff members were praised for their friendliness and professionalism, others were criticized for being rude or unhelpful.

Facility Cleanliness

Several reviews mentioned cleanliness issues, particularly in the waiting area and bathrooms.

Customer Service

Overall, customer service experiences varied, with some praising the staff's kindness while others noted poor communication and lack of support.

Efficiency

Some customers experienced quick service, particularly for drug tests and physicals, but this was inconsistent across visits.
  • JD
    Jose Diaz
    Nov 17, 2025
    5.0
    Very nice people, the process was very simple and on time all done in few hours
  • ME
    Megan E
    Nov 14, 2025
    1.0
    If someone tells you to go to hell then go here. This was the SLOWEST urgent care/testing center for getting a physical and TB testing. Overall even if you have an appointment with them. Except to be there for 3hrs with wait times an hour and half. The front desk staff was pleasant probably because they know you’re gonna hate your time there. But that’ll all just except to be there all day
  • AL
    Albert Lucky
    Nov 7, 2025
    5.0
    I want thank this office for such professional service. There were a few people waiting to be seen when I arrived, but in no time I was called for testing. The front desk was super helpful, and I was in and out in 12 minutes. My experience at the Windsor/Day Hill Office was superb! THANKS ✝️ 😊
  • SB
    Sam Bessette
    Oct 29, 2025
    1.0
    Disrespectfully slow, waited two hours for an appointment, and another 30 minutes after the appointment to get the paperwork from it
  • JH
    John Hart
    Oct 28, 2025
    5.0
    Clean facilities excellent patient care and a very knowledgeable staff Thank you for treating people like people instead of numbers

Frequently Asked Questions About Concentra Urgent Care

What types of health services does Concentra Urgent Care in Windsor, CT provide?

Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

What are the regular operating hours for Concentra Urgent Care in Windsor?

Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.