Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.5
944 reviews
5 stars
493
4 stars
82
3 stars
68
2 stars
50
1 star
251
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and efficient, particularly highlighting individuals like Trinidad and Priscilla.
Wait Times
Numerous reviews mentioned long wait times, often exceeding expectations even with appointments, leading to frustration among some customers.
Quality of Care
While some patients reported positive experiences with thorough and caring medical staff, others expressed dissatisfaction with the quality of care received, citing rushed appointments and unprofessional behavior from certain doctors.
Facility Cleanliness
The clinic was frequently described as clean and organized, contributing to a positive overall experience for many customers.
Customer Experience
Overall, customers appreciated the welcoming atmosphere and helpfulness of the front desk staff, although some had negative experiences related to specific staff interactions.
- CMClint Mueller3 days ago5.0exceptional service from the front end and the back end. they were on point courteous kind. the only bummer was that I got there during a busy time so my weight was definitely over a few hours to get everything done for my DOT exam. but still top-notch excellent highly recommended
- RRRGNov 17, 20251.0When someone is there to have a screening done, there should be under no circumstances that staff is having a full conversation with someone prior to the next person in line. Negative attitudes should not be present either. Business etiquette is always a plus especially in places like these. Always remember everyone can be replaced.
- SMSean MarshallNov 5, 20255.0The people who work here from reception to surgery are all acceptionally competent and extremely empathetic. I would recommend being seen here
- RBR BattalioNov 4, 20255.0Extremely courteous staff, and the nurses and NP were very good about letting me know what they were doing. I was in and out fairly quickly. They likely get busy quickly, so if you need a pre-employment physical/drug screening get there at 7:55 AM.
- SASazkia AidabellaOct 27, 20255.0I had a wonderful experience at this facility. The staff was welcoming, and the doctor took the time to listen and explain everything clearly. I felt comfortable and well cared for throughout my visit. The clinic was clean and organized, and my appointment started right on time. Highly recommend this place for anyone looking for professional medical care. Thank you Staff for all
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Wallingford, CT?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Concentra Urgent Care located?
It is located at 900 Northrop Road, Wallingford, CT 06492, USA.
What types of services are offered by Concentra Urgent Care?
Services include workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any healthcare organizations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care offer multilingual services?
Services are offered primarily in English.
Can employers set up an account with Concentra Urgent Care for their employees?
Yes, employers can click on the featured message link to set up an account for workers' comp and injury consultations.
What nearby healthcare facilities can I visit after my appointment at Concentra Urgent Care?
Nearby options include Omni Physical Aquatic Therapy for physical and occupational therapy, Atrinity Home Health for home health care and therapy, and Consulting Cardiologists, PC for cardiology services.
Are there convenient accommodations near Concentra Urgent Care for out-of-town patients?
Yes, the Courtyard by Marriott New Haven Wallingford hotel is nearby, providing convenient lodging for visitors.
What local businesses are near Concentra Urgent Care that could assist with related professional or personal services?
Nearby are PPI Benefit Solutions and Acrisure Private Risk Advisors for insurance needs, The Reserves Network for employment services, and Sentinal Asset Management for financial advising.