Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
3.6
958 reviews
5 stars
505
4 stars
82
3 stars
68
2 stars
50
1 star
253
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and helpful throughout their visits.
Wait Times
Several reviews highlighted long wait times, even with appointments, leading to frustration among customers.
Mixed Experiences
While some customers had excellent experiences, others reported issues with specific staff members and the quality of care received.
Communication Issues
There were complaints about poor communication regarding appointments and treatment, contributing to negative experiences.
- MLmatt lejeune1 day ago5.0All personnel were friendly, detailed, and prompt. They explained what to expect, what to fill out, and how long I could expect the duration of my stay to be. Excellent all around.
- DBdaniel beaudry1 day ago1.0appointment at 1030Am left building at 340Pm. ridiculous
- ACAshley CallowayDec 29, 20255.0Very professional, friendly.. and in and out quickness.
- FFFNGDec 24, 20251.0Terrible office management. They couldn’t find the appointment. Continued to misread it. They were half hour late with near zero communication. Front desk employee singing ant the top of her lungs. Unprofessional.
- SVSamuel VargasDec 15, 20255.0Staff were all very helpful and polite. It was an easy and comfortable experience overall.
Frequently Asked Questions About Concentra Urgent Care
What are the operating hours of Concentra Urgent Care in Wallingford, CT?
Concentra Urgent Care is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Concentra Urgent Care located?
It is located at 900 Northrop Road, Wallingford, CT 06492, USA.
What types of services are offered by Concentra Urgent Care?
Services include workers comp injury treatment, travel health, occupational health services, urgent care, physical therapy, occupational therapy, and drug testing.
What payment options does Concentra Urgent Care accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Concentra Urgent Care affiliated with any healthcare organizations?
Yes, it is associated with the Urgent Care Association of America.
Does Concentra Urgent Care offer multilingual services?
Services are offered primarily in English.
Can employers set up an account with Concentra Urgent Care for their employees?
Yes, employers can click on the featured message link to set up an account for workers' comp and injury consultations.
What nearby healthcare facilities can I visit after my appointment at Concentra Urgent Care?
Nearby options include Omni Physical Aquatic Therapy for physical and occupational therapy, Atrinity Home Health for home health care and therapy, and Consulting Cardiologists, PC for cardiology services.
Are there convenient accommodations near Concentra Urgent Care for out-of-town patients?
Yes, the Courtyard by Marriott New Haven Wallingford hotel is nearby, providing convenient lodging for visitors.
What local businesses are near Concentra Urgent Care that could assist with related professional or personal services?
Nearby are PPI Benefit Solutions and Acrisure Private Risk Advisors for insurance needs, The Reserves Network for employment services, and Sentinal Asset Management for financial advising.