Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Customers consistently praised the staff for being friendly, welcoming, and helpful.
Service Speed
Many reviews highlighted quick service, with several customers noting minimal wait times for their appointments.
Professionalism
The staff was frequently described as professional and efficient, contributing to a positive experience.
Cleanliness
The facility was noted to be clean and well-maintained, enhancing the overall experience.
Appointment Issues
Some customers reported long wait times despite having appointments, indicating a need for better scheduling.
PB
petrona Barnett
1 day ago
5.0
Since I been going to this walk in friendly clinic, service is fast , they are knowledgeable to whatever situation you need help with, they a very patient i can safely highly recommend anyone here for care. Thank you guys you always make me feel special.
TH
Taylor Holigan
Nov 17, 2025
3.0
Very friendly staff, ladies at desk deserve all the credit. but every time I go (with a scheduled appointment) I still am there hours waiting. My apt last time was 9:30, I didn’t get seen until 11:20 by the doctor who literally talked to me for maybe three minutes.
SH
Steve Hutchins
Nov 17, 2025
5.0
Staff is amazing , billing department is slow , management doesn’t communicate with floor staff on procedures approved by companies using them so that’s a pain explaining what services we are there for every time when their computer system could lay out the needs
DB
Dani Bresson
Nov 10, 2025
2.0
I arrived at this location at the request of my new employer for testing. When I walked in, I told the woman at the counter that I was there for testing. She spoke very loudly, which made me feel immediately intimidated. She asked if I had an appointment, and I said no, I was there for testing. She then asked what kind of test I was there for. I didn’t feel comfortable sharing that information out loud, especially with other people in the waiting room, but I felt pressured to answer. After I told her, I mentioned that I didn’t feel it was appropriate to have to say that information aloud for everyone to hear.
PV
patrick vincent
Nov 10, 2025
5.0
Front desk was very helpful I got right in for appointment. Dr. Was amazing she was very thorough. It was my best experience with concentra to date thank you
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care provide?
Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
Concentra Urgent Care is located at 333 Kennedy Drive, Suite 202, Torrington, CT 06790, USA.
What are the regular business hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on weekends.
Is Concentra Urgent Care open during holidays?
Concentra Urgent Care is closed on major holidays like November 27, December 25, and January 1. It operates shortened hours on December 24, from 8:00 AM to 3:00 PM.
What payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have restroom facilities?
Yes, there is a restroom available but it is not wheelchair accessible.
Which languages are spoken at Concentra Urgent Care?
English is the primary language spoken at Concentra Urgent Care.
Which nearby dental clinics could I visit before or after my appointment at Concentra Urgent Care?
Nearby dental clinics include Torrington Dental Care, McKenna Orthodontics, Connecticut Periodontal & Implant Associates, Kennedy Family Dental, and Litchfield Hills Family Dental Practice.
Are there nearby healthcare providers related to Concentra Urgent Care?
Yes, nearby healthcare providers include Visiting Nurse Services - Torrington Branch, Hartford HealthCare at Home, PRO Health Physicians, and Advanced Vein and Aesthetics.
What nearby organizations or services can assist businesses or property management clients visiting Concentra Urgent Care?
Nearby business-related organizations include Northwest Connecticut Economic Development, Commercial Real Estate Group, SCORE, and Therap Services, which can provide various professional and community services.