Concentra Urgent Care

4.3
624 reviews

About

Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomNot available

Location

Concentra Urgent Care
333 Kennedy Drive, Torrington, CT
06790, United States

Hours

Reviews

4.3
624 reviews
5 stars
467
4 stars
49
3 stars
18
2 stars
25
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly, welcoming, and helpful.

Service Speed

Many reviews highlighted quick service, with several customers noting minimal wait times for their appointments.

Professionalism

The staff was frequently described as professional and efficient, contributing to a positive experience.

Cleanliness

The facility was noted to be clean and well-maintained, enhancing the overall experience.

Appointment Issues

Some customers reported long wait times despite having appointments, indicating a need for better scheduling.
  • PB
    petrona Barnett
    1 day ago
    5.0
    Since I been going to this walk in friendly clinic, service is fast , they are knowledgeable to whatever situation you need help with, they a very patient i can safely highly recommend anyone here for care. Thank you guys you always make me feel special.
  • TH
    Taylor Holigan
    Nov 17, 2025
    3.0
    Very friendly staff, ladies at desk deserve all the credit. but every time I go (with a scheduled appointment) I still am there hours waiting. My apt last time was 9:30, I didn’t get seen until 11:20 by the doctor who literally talked to me for maybe three minutes.
  • SH
    Steve Hutchins
    Nov 17, 2025
    5.0
    Staff is amazing , billing department is slow , management doesn’t communicate with floor staff on procedures approved by companies using them so that’s a pain explaining what services we are there for every time when their computer system could lay out the needs
  • DB
    Dani Bresson
    Nov 10, 2025
    2.0
    I arrived at this location at the request of my new employer for testing. When I walked in, I told the woman at the counter that I was there for testing. She spoke very loudly, which made me feel immediately intimidated. She asked if I had an appointment, and I said no, I was there for testing. She then asked what kind of test I was there for. I didn’t feel comfortable sharing that information out loud, especially with other people in the waiting room, but I felt pressured to answer. After I told her, I mentioned that I didn’t feel it was appropriate to have to say that information aloud for everyone to hear.
  • PV
    patrick vincent
    Nov 10, 2025
    5.0
    Front desk was very helpful I got right in for appointment. Dr. Was amazing she was very thorough. It was my best experience with concentra to date thank you

Frequently Asked Questions About Concentra Urgent Care

What services does Concentra Urgent Care provide?

Concentra provides occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.

Where is Concentra Urgent Care located?

Concentra Urgent Care is located at 333 Kennedy Drive, Suite 202, Torrington, CT 06790, USA.