Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical TherapyConcentra Urgent Care
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Details
- RestroomNot available
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
1,010 reviews
5 stars
570
4 stars
114
3 stars
66
2 stars
53
1 star
207
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff for being friendly, professional, and caring, with specific mentions of individual staff members who provided excellent service.
Wait Times
Many reviews highlighted long wait times, often exceeding expectations, even for scheduled appointments, leading to frustration among patients.
Facility Management
Several customers noted issues with the organization and management of the facility, suggesting that it is understaffed and could benefit from better operational procedures.
Customer Experience
While many customers had positive experiences, there were notable complaints about rude behavior from some staff and a lack of respect towards patients, indicating inconsistency in service quality.
- STSea Turtle6 days ago5.0Amazing place, great staff.
- RARoy AllardJan 1, 20265.0Very professional and In-N-Out with no issues for a physical
- MGMark GarciaDec 16, 20255.0The staff and the doctor are very professional. Everyone is so polite. I was in and out in less than an hour. First come first served.
- MWMike WheelerDec 8, 20251.0I had a scheduled appointment and still had to wait 1 and a half hours to be taken. Then more waiting on empty rooms once I was taken in. The people were very nice, just a poorly run facility.
- JLJavier LopezDec 5, 20255.0An excellent service, incredible attention and their very friendly and helpful staff, especially Gladys and Jason, thank you very much for your excellent treatment
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in Norwich provide?
Concentra Urgent Care offers occupational health services including injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located in Norwich, CT?
Concentra Urgent Care is located at 315 W Main Street, Norwich, CT 06360, USA.
What are the regular operating hours for Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is Concentra Urgent Care open on holidays?
Concentra Urgent Care is closed on several holidays including November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open from 8:00 AM to 3:00 PM.
What payment options are accepted at Concentra Urgent Care?
Concentra Urgent Care accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Concentra Urgent Care have wheelchair accessible restrooms?
Yes, Concentra Urgent Care has wheelchair accessible restrooms but does not have standard restrooms.
Which nearby places can I visit along with Concentra Urgent Care in Norwich?
Nearby you can find Surplus Office Furniture, SHOENIVERSE shoe store, and KickAsh Studio LLC spa for shopping and wellness activities.
Are there dining options near Concentra Urgent Care?
Yes, you can enjoy meals at nearby places like Olde Tymes Restaurant and Fat Cat Grill & Bar, both popular local dining spots.
Where can I find other medical or health services near Concentra Urgent Care?
MinuteClinic at CVS is located nearby, offering pharmacy and public health clinic services for additional medical needs.
How can nearby financial services assist me when visiting Concentra Urgent Care?
Nearby financial services like Western Union and Jody Jordan State Farm Agent can help with money transfers and insurance matters, which might be useful for handling billing or claims.