Business Details
About
Occupational MedicineUrgent CareMedical ClinicPhysical Therapy
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
Location
Hours
Reviews
4.0
1,140 reviews
5 stars
732
4 stars
114
3 stars
57
2 stars
57
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, professional, and accommodating, with particular praise for individual employees like LeAnne.
Wait Times
Many customers reported excessively long wait times, often exceeding two hours, leading to frustration and dissatisfaction.
Facility Conditions
The facility is noted for being clean, but some reviews mention cramped waiting areas and issues with organization.
Professionalism
While most staff are seen as professional, there are instances of unprofessional behavior and poor communication from some employees.
Overall Experience
Despite the long wait times, many customers expressed satisfaction with the quality of care received once they were seen.
- POPrince OdemelamNov 17, 20255.0Service was quick,.staff where courteous and professional
- WLWEPIFFHARDER LBENov 3, 20255.0Hi Luis here. I was attended by LeAnne who did an awesome job and shout out to the Concentra team they were great. I couldn’t stop laughing during my visit. 🫶🏽
- FMFarida MorouNov 3, 20255.0The staffs in the front desk are very nice, and friendly ❤️
- MBMike BrownOct 28, 20255.0The visit was excellent as usual. Great customer service.
- SSSilvio SmeriglioOct 27, 20255.0The people at Concentra are super nice and super professional. It’s nice to go to a place you feel comfortable when you first get there. Love you guys. Keep up the good work. Oh, it’s awesome that Concentra does the self-certification for you now. BIG PLUS 👍👍👍👍
Frequently Asked Questions About Concentra Urgent Care
What services does Concentra Urgent Care in New Haven provide?
Concentra offers occupational health services such as injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs.
Where is Concentra Urgent Care located?
The urgent care center is located at 370 James Street, Suite 304, New Haven, CT 06513.
What are the operating hours of Concentra Urgent Care?
Concentra Urgent Care is open Monday to Friday from 8:00 AM to 5:00 PM and closed on weekends. Special holiday hours apply on certain dates, such as December 24th when it closes at 3:00 PM.
Which payment methods are accepted at Concentra Urgent Care?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can employers set up an account with Concentra Urgent Care?
Employers can set up an account by visiting the link provided in their featured message on their website.
Does Concentra Urgent Care offer services in languages other than English?
Concentra primarily provides services in English.
What nearby educational services can be found close to Concentra Urgent Care?
Nearby educational services include ACES - Area Cooperative Educational Services and Achievement First, useful for families who visit Concentra and are seeking educational resources.
What local community services are near Concentra Urgent Care?
Nearby community services like Workforce Alliance and United Way of Greater New Haven provide employment assistance and social support, which might benefit patients seeking additional help.
Are there home health care providers near Concentra Urgent Care?
Yes, nearby home health care providers include TheKey, TotalCare Home Care, Patient Care, and Elara Caring, which can support patients after treatment at Concentra.
How can I contact Concentra Urgent Care by phone or fax?
You can call them at +1 203-503-0482 and fax documents to +1 203-503-0492.