Pearle Vision

Reviews

• MS

  Mike Schober

  3 days ago
  5.0
  Victor is a friendly, thoughtful, and knowledgeable sales associate. I would recommend this location to a friend.
• AM

  Angelo Messore

  Mar 10, 2026
  5.0
  Dr. Reidy is an outstanding optometrist. She did a thorough eye exam and made useful suggestions.
• BC

  Bianca 'Crunchie’

  Feb 23, 2026
  2.0
  I recently came in for an eye exam and, unfortunately, my experience did not feel as warm or comfortable as I had hoped. As someone who has worn glasses since I was six years old, I was genuinely excited for this appointment, so this was disappointing. Throughout the visit, I felt that the interaction was rushed and that there was little room for me to fully share my history or finish speaking without being interrupted. I also would have appreciated a more empathetic response when I explained that I haven’t always been able to attend yearly exams due to periods of unemployment and financial limitations. Being told that I should come in regardless of my situation made me feel uncomfortable rather than understood. As a deaf patient, I came in specifically to update my prescription so I can move forward with closed-captioning glasses. When I mentioned this, I did not feel the level of patience or understanding I was hoping for, which added to my discomfort. The eye test itself also did not feel comfortable. My husband and I often felt unsure about what we were seeing and were encouraged to quickly give an answer rather than being given the time to determine whether option 1, 2, 3, or 4 was actually clearer. That made the process feel stressful and uncertain instead of calm and precise. I also had concerns during the contact lens portion of the exam. I was instructed to wait about 30 minutes for my vision to clear, but the contacts never fully sharpened during that time. In my past experiences, it has never taken that long, which made me question whether the prescription was recorded correctly. I recently moved from St. Louis and truly miss my previous eye doctor. I came in hopeful to build a similar relationship and have a positive, relaxing experience, but this visit did not feel comfortable or personable. To be fair, the doctor is clearly knowledgeable and professional, and I did leave with an updated prescription that allows me to see better, which I do appreciate. My feedback is simply that a warmer, more patient, and conversational approach would make a significant difference. Allowing patients the time to speak, process the exam at their own pace, and feel heard would greatly improve the overall experience. I share this with the hope that it is received in a constructive and kind way.
• LV

  Lucas Voghell

  Feb 19, 2026
  5.0
  Came in last Tuesday for some basic maintenance help, and Victor was happy to help and assist. Helped me adjust and clean my glasses. 10/10 service, would return in the future.
• CG

  Cassie Garcia

  Feb 12, 2026
  1.0
  I’ve been going to this location for 5ish years. I’ve never had a problem until recently. I made an appointment over the phone for AN IN PERSON appointment for today 02/12/26 . Never received a call or email for confirmation , so I call and verify that my appointment is still set for today and the lady that answered the phone was rude and wouldn’t let me speak , told me that my phone number was out of service and they tried to call me but my phone number has not changed and I have not a single missed call from this place . The lady then proceeded to tell me that my appointment was set for remote . I didn’t schedule a remote eye exam as that doesn’t make any sense to me . I’ve been wearing glasses that no longer work for me for about 3 years now and needed an IN PERSON appointment . I requested today off from my job and don’t even have an appointment like I thought I did , very unprofessional of you ask me and definitely a mess up on the receptionist end and I’m very upset about that , Pearle Vision do better ! I’ve NEVER had an issue before this .