Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Hamden provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Details
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.5
506 reviews
5 stars
421
4 stars
13
3 stars
9
2 stars5
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting individuals like Eddie, Victor, and George for their exceptional service.
Doctor Experience
Feedback on the doctors was mixed; while some patients appreciated thoroughness and care, others reported negative experiences with specific doctors, particularly Dr. Reidy, citing dismissive attitudes and lack of professionalism.
Pricing Issues
Several reviews mentioned concerns about pricing transparency, with customers feeling misled about insurance coverage and additional costs for glasses and services.
Appointment Management
Customers expressed frustration with appointment scheduling and management, including long wait times, last-minute cancellations, and confusion regarding insurance acceptance.
Product Quality
There were complaints about the quality of glasses and lenses, with some customers experiencing issues with prescriptions and the durability of products.
- DBD Buschell2 days ago5.0The doctors area was wonderful, Leon the doctors assistant was great and answered all my questions…. but the sales area was a bit pushy with shady tactics
- PCPhilippos Costa2 days ago2.0The clinical eye exam itself was fine, but the overall experience was undermined by poor transparency and overly aggressive retail practices. The exam was performed before I was informed that there would be an $80 copay. This information should be disclosed clearly and explicitly before any medical service is provided so patients can make an informed choice. I was also told I needed an additional “lens exam,” which was not clearly explained, did not feel meaningfully different from the standard refraction, and was not transparently priced ahead of time. Costs were not broken down in a clear, itemized way and what insurance pays and what is out of pocket. After the exam, my prescription/PHI was not first given to me. Instead, it was sent directly to the retail staff without my consent, and I was immediately pushed toward expensive frames and “premium” lenses. I was not initially offered my prescription clearly stating the option to take it elsewhere, which should be standard practice. Finally, there was visible eyewear advertising in the waiting area and even DURING the telehealth visit, which felt inappropriate in a medical setting. Recommendation to management: Clearly separate the medical visit from retail sales. Clearly disclose all copays and optional services before the any exam. Provide patients their prescription directly, and allow them to decide if and where they want to purchase glasses without pressure. Recommendation to patients: Ask about all copays and itemized fees upfront, request your prescription directly, and consider purchasing eyewear elsewhere to avoid upselling.
- JMJane Mahler5 days ago5.0Victor was extremely patient and helpful when selecting my glasses and explaining my coverage to me. He was very personable and I would come to work with him again!
- PDP DanforthDec 20, 20253.0The doctor was fantastic but the glasses were quite expensive and all of the extras on the lenses. like anti scratch etc were not optional. The only optional was the sun glasses darkening part. I think the glasses were overpriced for sure.
- JRjennifer redwoodDec 11, 20251.0I confirmed that they accepted my insurance for an eye exam prior to my appointment. When I arrived I was told they expected out of pocket for appointment. They took a copy of my card, and now I was given a "discount" to continue with my exam. Very sketchy and wondering how many times this happens and people pay out of frustration of making time to get to the appointment.
Frequently Asked Questions About Pearle Vision
What services does Pearle Vision in Hamden offer?
Pearle Vision provides eye examinations, Optomap retinal exams (varies by location), and offers prescription eyewear along with digital retinal photos.
Which designer eyewear brands are available at Pearle Vision Hamden?
Pearle Vision in Hamden offers frames from brands such as Burberry, Coach, DKNY, Dolce & Gabbana, Maui Jim, Oakley, Polo, Ralph Lauren, Ray-Ban, Tiffany & Co, Tory Burch, Versace, and more.
What are the payment options accepted at Pearle Vision on Dixwell Avenue?
Pearle Vision accepts cash, check, Discover, Mastercard, and Visa for payments.
What are the store hours for Pearle Vision in Hamden?
Pearle Vision is open Monday to Thursday from 9:30 AM to 6:30 PM, Fridays until 6:00 PM, Saturdays until 5:00 PM, and closed on Sundays.
Does Pearle Vision in Hamden accept major vision insurance plans?
Yes, they accept all major health and vision plans including EyeMed, VSP, and UnitedHealthcare. Some locations also offer EyeMed PLUS.
Can I schedule an eye exam online for Pearle Vision in Hamden?
Yes, eye exams can be scheduled online via their reservation URL on their website.
Is Pearle Vision Hamden equipped with wheelchair accessible restrooms?
Yes, Pearle Vision in Hamden has wheelchair accessible restrooms available for customers.
What nearby dining options are there around Pearle Vision on Dixwell Avenue?
Nearby restaurants include Subway, Wings Over Hamden, Wingstop, Pacific Buffet, and Wood-n-Tap Bar & Grill, offering a variety of dining choices before or after your visit.
Where can customers shop for shoes and fashion accessories near Pearle Vision Hamden?
Nearby shopping includes SKECHERS Warehouse Outlet, Payless ShoeSource, DSW Designer Shoe Warehouse, and Marshalls for shoes and fashion accessories.
Are there fitness centers close to Pearle Vision in Hamden?
Yes, Planet Fitness and R3 Fitness are nearby gyms where customers can work out around their appointment at Pearle Vision.